2016 Ram 1500 fuel system, diesel problems

“The contact owns a 2016 Ram 1500. The contact stated that the messages "Service Emissions Control" and "Exhaust Filter 100 Percent Full - Service Required - See Dealer" were displayed, and there was a strong fuel odor coming through the vents while idling or while driving. Additionally, while attempting to refuel the vehicle at the gas station, fuel splashed out and the vehicle could not be refueled. The manufacturer was notified of the failure by phone and initially informed the contact that the vehicle was still covered under Emission Recall Number: V08 and referred the contact to the dealer. The vehicle was taken to the dealer, where it was determined that the failure was associated with NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and Emission Recall Number: V08; however, the contact was informed that the manufacturer had not approved the recall repairs. The contact called the manufacturer was advised that she would receive a call back from a supervisor; however, the contact had not been contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 116,000.”

“The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 70-75 MPH, the vehicle stalled. The vehicle was coasted to the side of the road. The contact stated that the vehicle restarted; however, the failure reoccurred while driving, and the vehicle was coasted to the side of the road. No warning light was illuminated. The vehicle was first towed to a dealer, who denied service. The vehicle was then towed to another dealer, where metal shavings were found throughout the fuel system. The dealer cleaned the fuel tank and replaced the remaining fuel system components under NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the vehicle failed to start. The dealer stated that the Diesel Particulate Filter (DPF) was full and needed to be replaced. The contact stated that the instrument panel displayed that the DPF was 70 percent full, which contradicted the statement from the dealer. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 240,000.”

“The contact owns a 2016 Ram 1500. The vehicle was repaired under NHTSA Campaign Number: 22V406000 (FUEL SYSTEM, DIESEL). The contact stated that while driving at an undisclosed speed after the vehicle was picked up from the dealer, the engine warning light illuminated. While driving a short distance later, two unknown warning lights illuminated, and the message “Exhaust Filter 100% FULL - Safely Drive at Highway Speeds” was displayed. After exiting the freeway, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle was taken to the dealer, where it was diagnosed and determined that the left engine manifold, catalytic converter, and the air intake had failed. The vehicle remained at the dealer unrepaired. The contact related the failure to NHTSA Campaign Number: 22V406000 (FUEL SYSTEM, DIESEL). The contact stated that since the remedy was not available when the recall was issued, the delay created additional damages to the vehicle. The manufacturer was made aware of the failure and informed the contact that the recall repairs were already completed. No assistance was provided. However, a claim was filed with the…”

“The contact owns a 2016 Ram 1500. The contact stated that while his son was driving at an undisclosed speed after the dealer had repaired the vehicle under NHTSA Campaign Number: 22V406000 (Fuel System, Diesel), the vehicle stalled. The driver was unable to pull over to the side of the road. The vehicle failed to restart. The contact stated that the vehicle was nearly rear-ended several times while in the middle of traffic. The driver called 911, and a nearby Police Officer arrived and redirected traffic away from the vehicle. The vehicle was towed to the dealer, where the driver was informed that the failure had occurred due to air intrusion into the fuel lines while the recall repair was being performed. The dealer informed the contact that the air was removed by turning off and restarting the vehicle several times. The dealer informed the contact's son that the vehicle was drivable. Additionally, the contact stated that there was an abnormally strong fuel odor coming from the vehicle. The contact stated that upon inspecting the vehicle while the vehicle was started, the contact noticed that the fuel line from the HPFP to the driver's side fuel injector rail…”

“The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning lights were illuminated. While attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact connected a portable diagnostic machine to the vehicle and received two fault codes. The codes were P20EE and P016P. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The contact stated that the VIN was included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000.”

“The contact owns a 2016 Ram 1500. The contact stated that while her husband was driving 30 MPH, the vehicle lost motive power. There was smoke and oil coming from the engine. The driver was able to pull off the roadway. The check engine warning light illuminated after the failure. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 140,000. Parts distribution disconnect.”