2016 Ram 1500 suspension problems

“After driving approximately 30-45 minutes a message on the dashboard showed up saying "Immediate Air Suspension Service/Repair Required". The suspension locked up at this point. Driving down the interstate at speeds of 70 mph was not safe for the vehicle or the occupants. This problem was addressed by a licensed Ram mechanic/dealership and determined the compressor was bad as it had stored codes for overheating. A new compressor was added. A week later the same message appeared. A deeper dive was done to look for causes, and nothing could be determined. This has occurred a total of three times.”

“I originally brought my vehicle into Mac Haik Dodge in April 2025 for issues with my Air Suspension and 4-Wheel drive control modules displaying on the dashboard of my vehicle. I was advised by Mac Haik's Service department in April 2025 that they were unable to replicate or address the issues with my vehicle after having my vehicle for the 2 days. On 12/29/2025 my vehicle once again displayed the same exact issues that were being shown on my dashboard of the vehicle and I brought my vehicle to the Mac Haik Dodge to have these issues addressed. I was advised by Mac Haik's Service department that one DTCM module would need to be ordered to correct the service Air suspension and Service 4-Wheel drive control modules. After the one DTCM module was ordered and repaired I was advised that an additional module would need to be ordered to address the Air suspension features of my vehicle. Mac Haik ordered the 2nd module and repaired my vehicle. My vehicle was recently picked up on 01/20/2026 after a month's long repair process of my vehicle being at Mac Haik Dodge to have these 2 repairs completed. What I do not understand is why Mac Haik was not able to address or…”

“Hello, I am wanting to file a complaint regarding my 2016 Ram 1500 Rebel. As of April 2025 my vehicle's Air Suspension system has been a Safety issue for me. I have noticed that the Service Air Suspension Immediatley, Service Air Suspension system messages have been displaying on my vehicle's dashboard. I took my vehicle into the Mac Haik Dodge in Temple, TX in April 2025 for a diagnosis and no repairs were completed. I then noticed once again in December 2025 that my vehicle was displaying the same dtc messages above. The vehicle once again was taken into the Mac Haik Dodge in Temple, TX for a diagnosis and it was recommended to have the Air Suspension Control module replaced to correct this issue. I paid to have this repair completed in January 2026. My vehicle was returned to me and I was advised that I would no longer have any further issues. As a result, in February 2026 3 weeks of having my vehicle back in my posession the same dtc messages were once again displaying on my vehicle's dashboard. My vehicle was brought to the Mac Haik Dodge in Temple, TX for another diagnosis and it was recommened to either have the Air Suspension compressor replaced or to…”

“What component or system failed or malfunctioned, and is it available for inspection upon request? Factory Air Suspension on 2016 RAM Rebel V8 5.7L Right Front broken elbow How was your safety or the safety of others put at risk? The right front broken elbow is causing my entire rear end of truck to sag to near ground level, leaving the front up high. It is making for dangerous driving condition not only for the driver, but for others as well. Truck bottoms out on the slight bump on the highway making for unstable driving, front head light up high cause issues for other drivers in front of me. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Confirmed at Jim Click RAM, Tucson Auto mall , Tucson AZ. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has only been inspected by the dealership, but I am ready to go to my attorney, to get this fixed the right way. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? This broken $10 part (elbow) is causing the computer system to…”

“The contact owns a 2016 Ram 1500. The contact stated that while driving 55-60 MPH, the ABS warning light was illuminated, and the contact decelerated to 40 MPH and drove a mile. The contact stated that the passenger's side front end made an abnormal sound and collapsed, and the contact was able to coast to the side of the road. The contact then noticed that the front passenger's side tire had detached, the brake lines were leaking, and the front axle was fractured. And there was fire underneath the passenger's side front end of the vehicle. The fire was extinguished by the fire department. It was unknown whether a fire department report was filed. The police officers arrived at the scene, but it was unknown whether a report was filed. The vehicle was pulled to James Towing mechanic shop, where it was diagnosed that the front passenger's side wheel bearing had failed and caused the wheel to detach. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The failure mileage was approximately 185,000.”

“I bought this vehicle used and have had nothing but issues with the factory OEM Air Ride Suspension. Driving down any road, it will dump the air in the rear completely, sometimes it will dump the air on just the drivers side front and rear. I get dash warnings saying the air suspension is overheating and needs to cool. The local Dodge Dealer where I bought it knows about the problem and only advised me to replace it with aftermarket suspension. I bought an extended warranty and I personally believe they didn’t want to warranty the suspension. It will cost me $4-5k to replace with an air delete kit and could be $5-10k for OEM parts depending on what all gets replaced. Now my warranty is expired and it’s all on me. This is a safety problem and is a serious issue as there’s thousands of these vehicles with this suspension system having issues. Dodge is completely aware of it and it needs to be on them, not the consumer.”