Research · complaint index

Ram Promaster City years to avoidWhat NHTSA complaint data does and doesn’t say

We compared 8 model years of the Ram Promaster City by owner complaints to NHTSA, adjusted for how long each year has been on the road. 2017, 2015, 2016 stand out with at least twice the typical complaint rate.

01 —Complaint index

Complaints per year on the road

1.0 = typical year for this model
View as table
Model yearComplaints per year since release
20157
20165
20178
20180
20191
20200
20211
20220
YearComplaintsPer year on roadIndexRecallsCrashesSignal
2022200.500Fewest complaints
2021511.030Typical
2020100.220Fewest complaints
2019510.811Typical
2018100.120Fewest complaints
20177689.132Most complaints
20165856.340Most complaints
20158878.842Most complaints
  • 20222 complaints · 0 recallsFewest complaints
  • 20215 complaints · 3 recallsTypical
  • 20201 complaints · 2 recallsFewest complaints
  • 20195 complaints · 1 recallTypical
  • 20181 complaints · 2 recallsFewest complaints
  • 201776 complaints · 3 recallsMost complaints
  • 201658 complaints · 4 recallsMost complaints
  • 201588 complaints · 4 recallsMost complaints
Data from NHTSA Complaints & Recalls APIs · synced Nov 11, 2026

Fewest complaints for their age: 2018, 2020, 2022.

02 —FAQ

About this comparison

What Ram Promaster City years have the most complaints?

Adjusted for years on the road, 2017, 2015, 2016 drew at least twice the typical rate of NHTSA owner complaints among the 8 model years compared.

Is this a reliability rating?

No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.