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Research · Special Purpose Vehicle 2WD

2016 Ram Promaster CityRecalls, problems, MPG & safety

NHTSA lists 4 safety recalls and 58 owner complaints for the 2016 Ram Promaster City. Most complaints involve engine (19) and electrical system (15). The EPA rates it 24 mpg combined.

Check a VINAdd to my garage
Combined MPG
24mpg
EPA · 1 version
NHTSA overall
—
Not rated by NCAP
Safety recalls
4campaigns
Latest Dec 2017
Owner complaints
58
Top: engine
Fuel cost / yr
$2,700est.
EPA estimate, best version
01 —Recalls

Safety recalls

4 NHTSA campaigns · applies to some vehicles, check your VIN

Equipment

Free remedy

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

EquipmentReported Dec 21, 2017NHTSA 17V824000

Equipment: labels

Free remedy

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

EquipmentReported Sep 26, 2017NHTSA 17V601000

Electrical system: software

Free remedy

Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Electrical systemReported Apr 28, 2016NHTSA 16E039000
See all 4 recalls with remedies
Data from NHTSA Recalls API · synced Oct 27, 2026 · All recall detailsNHTSA vehicle page
02 —Complaints

Owner complaints by component

58 complaints filed with NHTSA · Mar 2016 – Oct 2026
  1. Engine19
  2. Electrical system15
  3. Power train15
  4. Exterior lighting6
  5. Vehicle speed control4
  6. Service brakes3
  7. Fuel/propulsion system2
  8. Engine and engine cooling2
  9. Wheels2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

By model year

Complaints for each Promaster City model year we’ve synced.

View as table
Model yearNHTSA complaints
201588
201658
201776
20181
20195
20201
20215
20222
Crashes reported
0
Fires reported
0
Injuries reported
0
Deaths reported
0
Data from NHTSA Complaints API · synced Oct 27, 2026 · Full problem breakdownNHTSA vehicle page
03 —Common problems

What owners report most

Verbatim excerpts from NHTSA complaints, by component

Engine

19 reports
“I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installed. The gear box or shifter failed at 91231 miles. I had that repaired. The timing chain started to fail at 100432 miles. this issue would cause the car to stall randomly. This I feel is a safety issue. The car is not being driven for the cost of repair is out of my budget.”
Owner complaint to NHTSAFiled Dec 1, 2025EngineODI 11702191

Electrical system

15 reports
“The contact owns a 2016 Ram ProMaster. The contact stated that while driving approximately 70 MPH, the vehicle suddenly shut off. The vehicle was unable to be restarted and was later towed to the local mechanic. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted regarding the failure. The failure mileage was 170,000.”
Owner complaint to NHTSAFiled Jul 8, 2025Electrical system, EngineODI 11671916

Power train

15 reports
“The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 53,000.”
Owner complaint to NHTSAFiled Jun 10, 2024Power trainODI 11593525
All 2016 Promaster City problemsSend a problem to a mechanic on findmechanic.ai
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026
04 —Key specs

Engines, transmissions & drive

1 version rated by the EPA
EPA class
Special Purpose Vehicle 2WD
Engines
2.4L 4-cyl
Transmissions
Automatic 9-spd
Drive
Front-Wheel Drive
Fuel
Regular Gasoline

Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.

Data from EPA fueleconomy.gov · synced Oct 27, 2026EPA listing
05 —Fuel economy

EPA fuel economy by version

City / highway / combined, annual fuel cost and CO₂
EPA
VersionCityHwyComb.Fuel / yrCO₂ g/mi
Promaster City
Auto 9-spd, 4 cyl, 2.4 L · Front-Wheel Drive
212824$2,700374
  • Promaster City
    Auto 9-spd, 4 cyl, 2.4 L
    21 city · 28 hwy · $2,700/yr
    24
    mpg comb.
Estimate your fuel costCost of ownership
Data from EPA fueleconomy.gov · synced Oct 27, 2026 · Fuel cost is EPA’s annual estimate (15,000 mi, 55% city)
06 —Safety

NHTSA 5-Star Safety Ratings

1 tested variant
NHTSA has not published 5-Star Safety Ratings for the 2016 Ram Promaster City as of Oct 27, 2026.
Data from NHTSA NCAP Safety Ratings API · synced Oct 27, 2026Vehicle 10854
07 —Maintenance

Maintenance basics

General guidance, not the OEM schedule. Check your owner’s manual.
General guidance
ItemMilesTimeNote
Engine oil & filter5,000–10,000 mi6–12 monthsFollow the oil-life monitor if fitted
Tire rotation5,000–7,500 miEvery oil changeCheck pressure monthly
Engine air filter15,000–30,000 mi1–2 yearsSooner in dusty areas
Cabin air filter15,000–25,000 mi1–2 years
Brake fluid—2–3 yearsAbsorbs moisture over time
Coolant60,000–100,000 mi5–10 yearsLong-life coolants last longer
Spark plugs60,000–100,000 mi—Iridium/platinum plugs at the long end
12V battery—3–5 yearsHeat shortens battery life
  • Engine oil & filter5,000–10,000 mi
    6–12 months
  • Tire rotation5,000–7,500 mi
    Every oil change
  • Engine air filter15,000–30,000 mi
    1–2 years
  • Cabin air filter15,000–25,000 mi
    1–2 years
  • Brake fluid—
    2–3 years
  • Coolant60,000–100,000 mi
    5–10 years
  • Spark plugs60,000–100,000 mi
    —
  • 12V battery—
    3–5 years
Typical intervals for modern cars. Severe service (towing, short trips, extreme heat or cold) shortens them.
09 —FAQ

2016 Promaster City questions

How many recalls does the 2016 Ram Promaster City have?

4 safety recalls as of Oct 27, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.

What are the most common 2016 Ram Promaster City problems?

Owners filed 58 complaints with NHTSA. The most-cited components are engine (19), electrical system (15), power train (15). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.

What MPG does the 2016 Ram Promaster City get?

The EPA rates the 2016 Ram Promaster City at 24 mpg combined, depending on engine and drivetrain (1 version rated).

Data from NHTSA & EPA · synced Oct 27, 2026