Problems · NHTSA complaints

2002 Saab 9-3 problems

Owners filed 37 complaints about the 2002 Saab 9-3 with NHTSA between Apr 2002 and Nov 2023. The most-cited component is electrical system (14).

Complaints
37
Filed with NHTSA
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system14
  2. Engine and engine cooling6
  3. Power train5
  4. Fuel system, gasoline4
  5. Seat belts3
  6. Equipment3
  7. Fuel/propulsion system2
  8. Air bags2
  9. Seats2
  10. Engine1
  11. Steering1
  12. Latches/locks/linkages1
  13. Exterior lighting1
  14. Suspension1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20023
20032
20041
20054
20066
20075
20081
20091
20102
20111
20120
20131
20143
20153
20161
20170
20180
20191
20200
20210
20220
20232

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

14 reports1 fire1 related recall
“I JUST PURCHASED MY 2002 SAAB 9-3 FROM KARZ AND MORE IN LONGVIEW WA. IN NOVEMBER 2012 AND DROVE ABOUT ONE MILE WENT INTO A STORE CAME OUT AND THE VEHICLE WOULD NOT START. THE THERMOSTAT AND THE IGNITION COIL PACK WERE BAD. REPLACED THE THERMOSTAT JUST ONCE AND THE IGNITION COIL PACK TWICE. CAR IS STILL NOT RUNNING I HAVE DIED ON THE FREEWAY, IN TOWN, TOO MANY TIMES TO EVEN COUNT THE CAR WILL START WITH A JUMP BUT WONT RUN FOR VERY LONG BEFORE IT DIES. FRUSTRATED AND AT MY WITTS END! HAD A FULL DIAGNOSTIC....SHOWED NOTHING NO ONE SEEMS TO KNOW THE PROBLEM. ITS RAN ABOUT A WEEK SINCE I HAVE HAD THE CAR UGH! *JS”
Owner complaint to NHTSAFiled Jun 13, 2014Electrical systemODI 10598054

Engine and engine cooling

6 reports
“TL*THE CONTACT OWNS A 2002 SAAB 9-3. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE MECHANIC DISCOVERED THAT THE CATALYTIC CONVERTER RUBBED AGAINST THE OIL PAN AND CUT A 1/4 INCH GROOVE IN THE PAN. HE MOVED THE CATALYTIC CONVERTER OVER TO AVOID A MAJOR FAILURE AND REPAIRED THE OIL PAN. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER, LOCATED THREE HOURS AWAY. THE CURRENT MILEAGE WAS APPROXIMATELY 113,000 AND FAILURE MILEAGE WAS APPROXIMATELY 110,000. UPDATED 03/18/09. *LJ UPDATED 03/18/09. *JB”
Owner complaint to NHTSAFiled Mar 4, 2009Engine and engine coolingODI 10260669

Power train

5 reports
“THIS CAR HAS DIED 3 TIMES WHILE DRIVING AND REQUIRED A TOW. THE FIRST TIME THE IGNITION MODULE WAS REPLACED FOR FREE (RECALL). THE 2ND TIME THE CAR MYSTERIOUSLY RE-STARTED BEFORE THE TOW TRUCK ARRIVED. THE MOST RECENT INCIDENT RESULTED IN A TOW TO THE NEAREST DEALER AND THE (DEFECTIVE) THROTTLE BODY BEING REPLACED AT A COST OF $714. ALSO, THE CATALYTIC CONVERTERS HAD TO BE REPLACED (NON-WARRANTY) AFTER THE IGNITION MODULE (RECALL). AT APPROX. 118,000 MILES THE TRANSMISSION WAS REPLACED. *TR”
Owner complaint to NHTSAFiled Aug 22, 2007Engine and engine cooling, Power train, Electrical systemODI 10200472

Fuel system, gasoline

4 reports2 related recalls
“MY 2002 SAAB 9-3 CONVERTIBLE STARTS FINE ONCE IT START MOVING GOES OFF,THEN I STARTS IT AGAIN,THEN WHEN I STOP IT GOES OFF AND KEEP ON DOING IT AGAIN AND AGAIN. THE FIRST TIME I HAD THE IDEA IT WAS COLD,BUT I NOTICED IT DOESN'T MATTER IT DO IT EVERY TIME I STOP AT ANY LIGHT OR STOP SIGN,THEN I CALLED THE MANUFACTURER NUMBER 1800-9559007 THEY ASKED ME FOR THE VIN # [XXX] THE CUSTOMER SERVICE REPRESENTATIVE TOLD ME THAT VEHICLE DOESN'T HAVE ANY RECALLS THEY CAN'T DO ANYTHING ABOUT IT,THEN I TOLD HER IF MY VEHICLE IS SUFFERING THE SAME PROBLEMS IN THE RECALL DESCRIPTION IT SHOULD BE REPAIRED BY THE MANUFACTURER,BUT SHE TOLD ME THAT UNLESS YOUR VEHICLE GETS ON FIRE OR ACCIDENT THEY CAN'T INCLUDE IT IN ANY RECALLS. THEY SHOULD DO SOMETHING ABOUT IT SINCE THIS IS A MANUFACTURER PROBLEM ACCORDING TO THE REST OF VEHICLES INCLUDED IN THE RECALLS,THEN SHE TOLD ME SHE CHECKED MY VEHICLE VIN NUMBER AGAIN AND THAT REPAIR WAS DONE,BUT MY CAR IS JUST GIVING ME THAT PROBLEM CONSTANTLY. WHAT CAN I DO. *TR”
Owner complaint to NHTSAFiled Dec 22, 2014Fuel system, gasolineODI 10667622

Seat belts

3 reports
“TL* THE CONTACT OWNS A 2002 SAAB 9-3. WHEN THE CONTACT ATTEMPTED TO UTILIZE THE SEAT BELT, THE RETRACTOR FAILED AND WOULD NOT OPERATE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THERE WAS A RECALL PLACED ON CERTAIN TYPES OF SAAB VEHICLES FOR THE SAME FAILURE. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 14V318000 (SEAT BELTS). THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE RECALL WAS ONLY RELATED TO 2004-2011 MODELS. THE CONTACT SPOKE WITH MAYORS SAAB (6001 NORTHERN BOULEVARD, WOODSIDE, NY 11377, (718) 274-2300) AND JIM ELLIS AUDI OF MARIETTA (1715 COBB PKWY S, MARIETTA, GA 30060-9253, 770-590-4450) AND WAS INFORMED THAT THE PARTS TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 184,000.”
Owner complaint to NHTSAFiled Nov 26, 2019Seat beltsODI 11282500

Equipment

3 reports
“I HAVE A 2002 SAAB 93 AND THE DIC CASSETTE ON THOSE CAR ALWAYS GOOD BAD. THEY ARE DEFECTIVE THERE WAS A RECALL ON THOSE CARS AND I CALLED THE DEALER AND ASKED THEM AND THEY SAID THERE WASN'T NO SUCH RECALL, THEY DENIED IT BECAUSE THE PARTS IS EXPENSIVE. *TR”
Owner complaint to NHTSAFiled Jun 22, 2011Electrical system, EquipmentODI 10408441
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.