Problems · NHTSA complaints

2004 Saab 9-3 problems

Owners filed 207 complaints about the 2004 Saab 9-3 with NHTSA between Dec 2003 and Jul 2024. The most-cited component is seat belts (79).

Complaints
207
Filed with NHTSA
Crashes
10
Reported by owners
Fires
2
Reported by owners
Injuries
8
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Seat belts79
  2. Suspension52
  3. Air bags20
  4. Electrical system13
  5. Engine and engine cooling9
  6. Fuel system, gasoline6
  7. Service brakes, hydraulic6
  8. Exterior lighting5
  9. Power train5
  10. Steering4
  11. Tires4
  12. Engine3
  13. Fuel/propulsion system3
  14. Seats3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20031
20044
20059
20069
20075
200814
200930
201022
201122
201218
201320
201417
201514
201613
20171
20183
20191
20201
20210
20222
20230
20241

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Seat belts

79 reports3 related recalls
“CALLED DEVOE AUTOMOTIVE IN NAPLES TO HAVE RECALLED SEATBELT FIXED, IT JUST FAILED TO RETRACT. I SENT A PICTURE OF THE VIN. AND WAS TOLD THEY COULD NOT FIND IT AND COULD NOT HELP US WITH OUT A LETTER WITH OUR VIN ON IT SAYING THE BROKEN SEATBELT WAS RECALLED, JUST BECAUSE IT WILL NOT RETRACT THAT DIDN'T MEAN IT WAS A RECALL ISSUE. I ASTKED HOW I WOULD GET A LETTER BUT RECEIVED NO GUIDANCE. I WAS ALSO TOLD SAAB IS OUT OF BUSINESS AND THEY WILL HELP KNOWN CUSTOMERS AND SINCE WE WERE IN TAMPA THEY COULDN'T HELP IT WAS SO FAR FOR US TO TRAVEL. I STATED THEY ARE ONE OF FIVE DEALERSHIP WHO WAS LISTED TO FIX THIS RECALL. ALSO TOLD THEM TAMPA REPAIR MAN WAS SICK WITH CARONA VIRUS AND THAT'S WHY I CALLED THEM. SHE TOLD ME ANYONE CAN FIX A BROKEN SEATBELT, BUT THAT'S NOT TRUE AND WE CAN'T FIND ANYONE TO HELP US. BASICALLY BECAUSE WE WERE NOT A LOCAL KNOWN CUSTOMER THIS DEALERSHIP WOULD NOT SUPPORT US UNLESS I PROVED THEY HAD TOO.”
Owner complaint to NHTSAFiled Apr 14, 2020Seat beltsODI 11321112

Suspension

52 reports
“TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT THE FRONT SPRINGS AND FRONT STRUTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FRACTURE HAPPENED TWICE, ONCE ON EACH SIDE. A MECHANIC DIAGNOSED THAT THE SPRINGS PREMATURELY FRACTURED AND THE FRONT STRUTS AND SPRINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.”
Owner complaint to NHTSAFiled Mar 9, 2016SuspensionODI 10845837

Air bags

20 reports5 crashes
“SAAB RECALL. I RECEIVED BOTH SEAT BELT RETRACTOR AND AIRBAG INFLATE DEFECT SAFETY RECALL NOTICE. HOWEVER, IN MY CAR THE SEAT BELT RETRACTOR MALFUNCTION IS IN THE DRIVER SIDE. I HAVE CALLED THE SAAB OFFICIAL SERVICE CENTER AND THE DEALER FOR BOTH PROBLEMS SEVERAL DAYS UP TODAY AND I HAVE NOT HAD AN ANSWER OR SOLUTION TO THOSE PROBLEMS. BESIDES, I HAVE TRIED TO REPAIR THE SEAT BELT, BUT I CAN'T FIND THE PART. AS YOU CAN SEE IN THE ATTACHED PHOTOS TO DRIVE WITH A SEAT BELT IN THAT CONDITIONS IS EXTREMELY DANGEROUS. HOWEVER, I FEEL THAT I AM NOT SAFE DRIVING MY CAR, AND THAT THE HAZARD HAS INCREASED WITH THIS CAR'S AIRBAG MALFUNCTION. I AM A 79 YEARS OLD MAN WHO HAS THIS CAR AS THE ONLY MEAN OF TRANSPORTATION THAT I HAVE.”
Owner complaint to NHTSAFiled Jul 5, 2016Air bags, Seat beltsODI 10882779

Electrical system

13 reports1 crash
“Constant random recurrence of error codes P2122 and P2138 (either together or on their own) which results in the car switching to low power mode, with very low acceleration which makes it very dangerous to merge into traffic, pull out of stops, red lights, etc. Technically supposed to require changing the throttle pedal sensor, but changing it does not solve the issue, which is electrical. This is a known issue for GM cars.”
Owner complaint to NHTSAFiled Jun 4, 2022Electrical systemODI 11467557

Engine and engine cooling

9 reports1 crash1 fire
“VEHICLE OWNER PULLED INTO A PARKING SPACE AND STOPPED, SAW SMOKE COMING FROM UNDER THE HOOD. OWNER REPORTED THAT THE SMOKE BECAME BLACK AND A FIRE ERUPTED. FIRE ORIGIN IN RIGHT REAR OF ENGINE COMPARTMENT, CAUSE UNDETERMINED. VEHICLE HAS 2.0 LITER TURBOCHARGED 4-CYLINDER ENGINE. *TR”
Owner complaint to NHTSAFiled Jun 15, 2011Engine and engine coolingFire reportedODI 10406957

Fuel system, gasoline

6 reports1 related recall
“TL* THE CONTACT OWNS A 2004 SAAB 9-3. WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE OCCURRED INTERMITTENTLY. THE FUEL GAUGE ON THE INSTRUMENT PANEL WAS ALSO FUNCTIONING ERRATICALLY WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.”
Owner complaint to NHTSAFiled Jan 13, 2012Fuel system, gasoline, Electrical systemODI 10443744
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.