Problems · NHTSA complaints
2004 Saab 9-3 problems
Owners filed 207 complaints about the 2004 Saab 9-3 with NHTSA between Dec 2003 and Jul 2024. The most-cited component is seat belts (79).
Complaints
207
Filed with NHTSA
Crashes
10
Reported by owners
Fires
2
Reported by owners
Injuries
8
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Seat belts79
- Suspension52
- Air bags20
- Electrical system13
- Engine and engine cooling9
- Fuel system, gasoline6
- Service brakes, hydraulic6
- Exterior lighting5
- Power train5
- Steering4
- Tires4
- Engine3
- Fuel/propulsion system3
- Seats3
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
4
9
9
5
14
30
22
22
18
20
17
14
13
1
3
1
1
0
2
0
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2003 | 1 |
| 2004 | 4 |
| 2005 | 9 |
| 2006 | 9 |
| 2007 | 5 |
| 2008 | 14 |
| 2009 | 30 |
| 2010 | 22 |
| 2011 | 22 |
| 2012 | 18 |
| 2013 | 20 |
| 2014 | 17 |
| 2015 | 14 |
| 2016 | 13 |
| 2017 | 1 |
| 2018 | 3 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 0 |
| 2022 | 2 |
| 2023 | 0 |
| 2024 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Seat belts
79 reports3 related recalls
“CALLED DEVOE AUTOMOTIVE IN NAPLES TO HAVE RECALLED SEATBELT FIXED, IT JUST FAILED TO RETRACT. I SENT A PICTURE OF THE VIN. AND WAS TOLD THEY COULD NOT FIND IT AND COULD NOT HELP US WITH OUT A LETTER WITH OUR VIN ON IT SAYING THE BROKEN SEATBELT WAS RECALLED, JUST BECAUSE IT WILL NOT RETRACT THAT DIDN'T MEAN IT WAS A RECALL ISSUE. I ASTKED HOW I WOULD GET A LETTER BUT RECEIVED NO GUIDANCE. I WAS ALSO TOLD SAAB IS OUT OF BUSINESS AND THEY WILL HELP KNOWN CUSTOMERS AND SINCE WE WERE IN TAMPA THEY COULDN'T HELP IT WAS SO FAR FOR US TO TRAVEL. I STATED THEY ARE ONE OF FIVE DEALERSHIP WHO WAS LISTED TO FIX THIS RECALL. ALSO TOLD THEM TAMPA REPAIR MAN WAS SICK WITH CARONA VIRUS AND THAT'S WHY I CALLED THEM. SHE TOLD ME ANYONE CAN FIX A BROKEN SEATBELT, BUT THAT'S NOT TRUE AND WE CAN'T FIND ANYONE TO HELP US. BASICALLY BECAUSE WE WERE NOT A LOCAL KNOWN CUSTOMER THIS DEALERSHIP WOULD NOT SUPPORT US UNLESS I PROVED THEY HAD TOO.”
Suspension
52 reports
“TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT THE FRONT SPRINGS AND FRONT STRUTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FRACTURE HAPPENED TWICE, ONCE ON EACH SIDE. A MECHANIC DIAGNOSED THAT THE SPRINGS PREMATURELY FRACTURED AND THE FRONT STRUTS AND SPRINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.”
Air bags
20 reports5 crashes
“SAAB RECALL. I RECEIVED BOTH SEAT BELT RETRACTOR AND AIRBAG INFLATE DEFECT SAFETY RECALL NOTICE. HOWEVER, IN MY CAR THE SEAT BELT RETRACTOR MALFUNCTION IS IN THE DRIVER SIDE. I HAVE CALLED THE SAAB OFFICIAL SERVICE CENTER AND THE DEALER FOR BOTH PROBLEMS SEVERAL DAYS UP TODAY AND I HAVE NOT HAD AN ANSWER OR SOLUTION TO THOSE PROBLEMS. BESIDES, I HAVE TRIED TO REPAIR THE SEAT BELT, BUT I CAN'T FIND THE PART. AS YOU CAN SEE IN THE ATTACHED PHOTOS TO DRIVE WITH A SEAT BELT IN THAT CONDITIONS IS EXTREMELY DANGEROUS. HOWEVER, I FEEL THAT I AM NOT SAFE DRIVING MY CAR, AND THAT THE HAZARD HAS INCREASED WITH THIS CAR'S AIRBAG MALFUNCTION. I AM A 79 YEARS OLD MAN WHO HAS THIS CAR AS THE ONLY MEAN OF TRANSPORTATION THAT I HAVE.”
Electrical system
13 reports1 crash
“Constant random recurrence of error codes P2122 and P2138 (either together or on their own) which results in the car switching to low power mode, with very low acceleration which makes it very dangerous to merge into traffic, pull out of stops, red lights, etc. Technically supposed to require changing the throttle pedal sensor, but changing it does not solve the issue, which is electrical. This is a known issue for GM cars.”
Engine and engine cooling
9 reports1 crash1 fire
“VEHICLE OWNER PULLED INTO A PARKING SPACE AND STOPPED, SAW SMOKE COMING FROM UNDER THE HOOD. OWNER REPORTED THAT THE SMOKE BECAME BLACK AND A FIRE ERUPTED. FIRE ORIGIN IN RIGHT REAR OF ENGINE COMPARTMENT, CAUSE UNDETERMINED. VEHICLE HAS 2.0 LITER TURBOCHARGED 4-CYLINDER ENGINE. *TR”
Fuel system, gasoline
6 reports1 related recall
“TL* THE CONTACT OWNS A 2004 SAAB 9-3. WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE OCCURRED INTERMITTENTLY. THE FUEL GAUGE ON THE INSTRUMENT PANEL WAS ALSO FUNCTIONING ERRATICALLY WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.