2004 Saab 9-3 seat belts problems

“CALLED DEVOE AUTOMOTIVE IN NAPLES TO HAVE RECALLED SEATBELT FIXED, IT JUST FAILED TO RETRACT. I SENT A PICTURE OF THE VIN. AND WAS TOLD THEY COULD NOT FIND IT AND COULD NOT HELP US WITH OUT A LETTER WITH OUR VIN ON IT SAYING THE BROKEN SEATBELT WAS RECALLED, JUST BECAUSE IT WILL NOT RETRACT THAT DIDN'T MEAN IT WAS A RECALL ISSUE. I ASTKED HOW I WOULD GET A LETTER BUT RECEIVED NO GUIDANCE. I WAS ALSO TOLD SAAB IS OUT OF BUSINESS AND THEY WILL HELP KNOWN CUSTOMERS AND SINCE WE WERE IN TAMPA THEY COULDN'T HELP IT WAS SO FAR FOR US TO TRAVEL. I STATED THEY ARE ONE OF FIVE DEALERSHIP WHO WAS LISTED TO FIX THIS RECALL. ALSO TOLD THEM TAMPA REPAIR MAN WAS SICK WITH CARONA VIRUS AND THAT'S WHY I CALLED THEM. SHE TOLD ME ANYONE CAN FIX A BROKEN SEATBELT, BUT THAT'S NOT TRUE AND WE CAN'T FIND ANYONE TO HELP US. BASICALLY BECAUSE WE WERE NOT A LOCAL KNOWN CUSTOMER THIS DEALERSHIP WOULD NOT SUPPORT US UNLESS I PROVED THEY HAD TOO.”

“I RECIEVED A LETTER RECALL 15027 DATED DECEMBER 2018. I HAD TO HAVE MY SEATBELT REPAIRED IN JUNE 2016. THE COST OF THE REPAIR WAS $401 AND WAS REPAIRED BY BICKLERS REPAIR. I AM REQUESTING REEMBURSEMENT FOR THE REPAIR IN 2016. IT IS STILL NOT FUNCTIONING CORRECTLY SO I CURRENTLY HAVE IT IN FOR REPAIRS AT RIMROCK PONTIAC IN BILLINGS.”

“TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET WEST AMARILLO (7300 I-40 FRONTAGE RD, WEST AMARILLO, TX 79106, 806-553-5673) AND WAS INFORMED THAT THE REPAIRS WERE NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V318000 (SEAT BELTS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 164,000.”

“SAAB RECALL. I RECEIVED BOTH SEAT BELT RETRACTOR AND AIRBAG INFLATE DEFECT SAFETY RECALL NOTICE. HOWEVER, IN MY CAR THE SEAT BELT RETRACTOR MALFUNCTION IS IN THE DRIVER SIDE. I HAVE CALLED THE SAAB OFFICIAL SERVICE CENTER AND THE DEALER FOR BOTH PROBLEMS SEVERAL DAYS UP TODAY AND I HAVE NOT HAD AN ANSWER OR SOLUTION TO THOSE PROBLEMS. BESIDES, I HAVE TRIED TO REPAIR THE SEAT BELT, BUT I CAN'T FIND THE PART. AS YOU CAN SEE IN THE ATTACHED PHOTOS TO DRIVE WITH A SEAT BELT IN THAT CONDITIONS IS EXTREMELY DANGEROUS. HOWEVER, I FEEL THAT I AM NOT SAFE DRIVING MY CAR, AND THAT THE HAZARD HAS INCREASED WITH THIS CAR'S AIRBAG MALFUNCTION. I AM A 79 YEARS OLD MAN WHO HAS THIS CAR AS THE ONLY MEAN OF TRANSPORTATION THAT I HAVE.”

“SEATBELT RETRACTOR ON DRIVER'S SIDE COMPLETELY UNSPOOLED AND WILL NOT RETRACT UNDER NORMAL USE EFFECTING DRIVER'S SAFETY IN EVENT OF A CRASH. WHILE CONVERTIBLE AND PASSEGER SIDE RETRACTORS SEEM TO BE COVERED UNDER WARRANTY WE ARE TOLD OUR CAR IS NOT COVERED AND IT IS $550 TO REPAIR THE PROBLEM. THIS DOESN'T MAKE SENSE WHEN SO MANY SAABS HAVE THIS PROBLEM. THE CAR WAS PARKED WHEN IT UNSPOOLED AND WOULDN'T RETRACT. THIS IS A MAJOR SAFETY ISSUE IN OPERATING THE VEHICLE.”

“TL* THE CONTACT OWNS A 2004 SAAB 9-3. WHILE DRIVING APPROXIMATELY 5 MPH, THE SEAT BELT RETRACTOR BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT RETRACTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE TECHNICIAN STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER:14V318000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.”