Problems · by component

2004 Saab 9-3 suspension problems

52 owner complaints to NHTSA about the 2004 Saab 9-3 cite suspension, 25% of all 207 complaints for this model year.

Complaints
52
25% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the suspension

Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT THE FRONT SPRINGS AND FRONT STRUTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FRACTURE HAPPENED TWICE, ONCE ON EACH SIDE. A MECHANIC DIAGNOSED THAT THE SPRINGS PREMATURELY FRACTURED AND THE FRONT STRUTS AND SPRINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.”
Owner complaint to NHTSAFiled Mar 9, 2016SuspensionODI 10845837
“THIS IS A SERIOUS ISSUE KNOWN TO NHTSA AND GM UNDER PE 08051. IT NEEDS TO BE ADDRESSED AND A RECALL ISSUED. BACKING OUT OF GARAGE I HEARD A POP FROM RIGHT FRONT AREA OF CAR WHEN PUT IN REVERSE. DROVE ABOUT 200 FEET BEFORE I SMELLED BURNING RUBBER. CAR BECAME VERY DIFFICULT TO STEER. I HAD CAR TOWED TO INDEPENDENT SERVICE GARAGE. IT IS DETERMINED THAT THE RIGHT FRONT SPRING BROKE AND BECAME ENTANGLED IN FRONT SUSPENSION, STEERING AND TIRE. HAD I BEEN GOING AT A SPEED GREATER THAN 20 MILES PER HOUR I WOULD HAVE NOT BEEN ABLE TO STEER THE CAR TO A SAFE STOP. BOTH GM AND NHTSA KNOW OF THE BREAKING FRONT SPRING IN SALTED ROAD AREAS INCLUDING MISSOURI. THIS VEHICLE HAS ONLY 55000 MILES AND IS STORED IN A GARAGE AT HOME AND WORK. PLEASE PUT OUT A RECALL ISSUE IMMEDIATELY, THIS IS A VERY SERIOUS ISSUE. ALSO A FRONT SEAT BELT RECALL WENT OUT LAST SUMMER. I HAVE CONTACTED THE MANUFACTURER SEVERAL TIMES, THE REPLACEMENT SEAT BELT IS ALWAYS SEVERAL MONTH OUT. MINE HAS BECOME KNOTTED AND DOES NOT LAY FLAT ACROSS MY BODY BUT IS MORE LIKE A ROLLED ROPE. GM NEEDS TO ADDRESS THIS ISSUE AND GET THE PARTS OUT ASAP AS WELL. AGAIN GM NEEDS TO RECALL THE KNOWN ISSUE ON THE FRONT…”
Owner complaint to NHTSAFiled Jun 22, 2015Steering, SuspensionODI 10726587
“I TOOK MY VEHICLE IN FOR A BLOWER MOTOR MALFUNCTION AND A BRAKE JOB TO MY REGULAR MECHANIC WHO WORKS ON ALL MY VEHICLES. WHILE THEY HAD THE VEHICLE UP ON THE LIFT, HE NOTICED THAT THE RIGHT FRONT SPRING HAD BROKEN AND GOUGED THE TIRE LEAVING THE TIRE DAMAGED AND THE CAR INOPERABLE. WHEN THEY CALLED THE DEALERSHIP TO ORDER A NEW SPRING FROM SAAB, THE PARTS DEPARTMENT SAID THAT B/C OF MILEAGE AND AGE IT WOULD BE COVERED UNDER A SERVICE BULLETIN. YEAH! SO, I CALLED DEALERSHIP AND INQUIRED ABOUT HAVING THE VEHICLE TOWED (100 MILES) AND THE SAAB DEALERSHIP DO THE WORK. MILEAGE ON 9-3, 94,484 GOOD! 6 MONTHS PAST THE "TIME" LIMIT! BAD! NEEDLESS TO SAY, AFTER $700 LATER I HAVE REPLACED BOTH FRONT SPRINGS AS WELL AS THE $175 DAMAGED TIRE. THE SPRING COULD HAVE CAUSED SERIOUS DAMAGE TO THE CAR, OCCUPANTS AS WELL AS OTHERS IF I WAS DRIVING WHILE THE DAMAGED TIRE GAVE OUT, DUE TO THE SPRING BREAKING! THE VEHICLE DROVE PERFECTLY & I WAS NOT AWARE OF THE BROKEN SPRING! THIS IS NOT MY ONLY VEHICLE AND I HONESTLY FEEL THAT SAAB SHOULD HONOR THE MILEAGE BEFORE THE "TIME" B/C THE AMOUNT OF THE VEHICLE BEING DRIVEN IS WHAT SEEMS TO BE THE CAUSE OF THE FAILURE OF THE SPRINGS.”
Owner complaint to NHTSAFiled Jun 22, 2014SuspensionODI 10606288
“TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OVER TURBULENT ROAD CONDITIONS OR WHEN MAKING A TURN, THE VEHICLE WOULD EXHIBIT A CREAKING NOISE FROM THE FRONT END. THE CONTACT ALSO MENTIONED THAT AN ABNORMAL CLICKING NOISE WAS HEARD WHEN FIRST STARTING THE VEHICLE. THE VEHICLE WAS NOT TAKEN DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS ALSO NO LONGER IN BUSINESS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.”
Owner complaint to NHTSAFiled May 9, 2014SuspensionODI 10587447
“TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER'S SIDE TIRE BLEW. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC, WHO REPLACED THE DAMAGED TIRE AND ALSO ADVISED THAT THE FAILURE WAS CAUSED BY FRACTURED COIL SPRINGS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 140,000.”
Owner complaint to NHTSAFiled Jan 29, 2014SuspensionODI 10562116
“I WAS TRAVELING AT 50MPH WHEN I HEARD A LOUD POP FROM THE FRONT SUSPENSION. AFTER THE POP THE FRONT END WOULD RATTLE OVER BUMPS. UPON FURTHER INSPECTION I DISCOVERED THE FRONT RIGHT COIL SPRING HAD CRACKED. AFTER LOOKING AT THE SPRING MORE I FOUND ANOTHER CRACK IN THE SAME SPRING. *TR”
Owner complaint to NHTSAFiled Jan 16, 2014SuspensionODI 10560252

Showing 6 of 52 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2004 9-3 problem areas