Problems · NHTSA complaints

2009 Saab 9-7X problems

Owners filed 17 complaints about the 2009 Saab 9-7X with NHTSA between Oct 2008 and Oct 2019. The most-cited component is exterior lighting (12).

Complaints
17
Filed with NHTSA
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Exterior lighting12
  2. Electrical system3
  3. Power train1
  4. Seats1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 12, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20081
20090
20101
20110
20120
20131
20140
20159
20162
20171
20181
20191

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Exterior lighting

12 reports
“TL* THE CONTACT OWNS A 2009 SAAB 9-7X. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE HEADLAMPS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.”
Owner complaint to NHTSAFiled Aug 7, 2017Exterior lightingODI 11013420

Electrical system

3 reports1 fire
“TL* THE CONTACT OWNS A 2009 SAAB 9-7X. THE CONTACT STATED THAT THE CONTROLS ON THE DRIVER'S SIDE DOOR PANEL DID NOT WORK, INCLUDING THE DOOR LOCK AND SEAT HEATER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED CAPPALINO BUICK GMC AT 716-650-4471 (LOCATED AT 5411 TRANSIT RD, WILLIAMSVILLE, NY 14221) AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.”
Owner complaint to NHTSAFiled Oct 7, 2019Electrical systemODI 11266747

Power train

1 report
“TL* THE CONTACT OWNS A 2009 SAAB 9-7X. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE TRANSMISSION ENGAGED INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,300.”
Owner complaint to NHTSAFiled Mar 20, 2013Power trainODI 10503754

Seats

1 report
“DEAR RECEIVER OF THIS, MY NAME IS [XXX] , INDUSTRY VETERAN AND EXPERT IN AUTOMOTIVE HEATED SEAT TECHNOLOGY, FAILURE MODE SAFETY, ANALYSIS AND FAILURE INVESTIGATION. I AM A PASSIONATE PROPONENT FOR CHANGE AND ADVANCEMENT OF IMPROVED HEATED SEAT SAFETY. I HAVE 24 YEARS OF EXPERIENCE OF AUTOMOTIVE HEATED SEAT TECHNOLOGY, AUTOMOTIVE CAR AND SEAT MANUFACTURERS IN USA, EUROPE AND ASIA. I WANT TO LET YOU KNOW THAT I AM AVAILABLE AS AN INDEPENDENT TECHNICAL RESOURCE FOR HEATED SEAT TECHNOLOGY KNOW-HOW, SHOULD YOU SEE THE NEED. PLEASE DON'T HESITATE TO CONTACT ME WITH ANY COMMENTS OR QUESTIONS. BEST REGARDS [XXX] *TR”
Owner complaint to NHTSAFiled Oct 2, 2008SeatsODI 10244244
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 12, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.