Problems · NHTSA complaints
1997 Saturn SW problems
Owners filed 31 complaints about the 1997 Saturn SW with NHTSA between Apr 1997 and Aug 2018. The most-cited component is electrical system (8).
Complaints
31
Filed with NHTSA
Crashes
1
Reported by owners
Fires
2
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system8
- Power train5
- Service brakes, hydraulic4
- Fuel system, gasoline3
- Seat belts3
- Air bags2
- Tires2
- Service brakes1
- Engine and engine cooling1
- Vehicle speed control1
- Exterior lighting1
- Visibility1
- Interior lighting1
- Other / unknown1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
3
4
6
6
1
2
2
1
0
1
1
1
0
0
0
0
0
0
1
0
1
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 1997 | 3 |
| 1998 | 4 |
| 1999 | 6 |
| 2000 | 6 |
| 2001 | 1 |
| 2002 | 2 |
| 2003 | 2 |
| 2004 | 1 |
| 2005 | 0 |
| 2006 | 1 |
| 2007 | 1 |
| 2008 | 1 |
| 2009 | 0 |
| 2010 | 0 |
| 2011 | 0 |
| 2012 | 0 |
| 2013 | 0 |
| 2014 | 0 |
| 2015 | 1 |
| 2016 | 0 |
| 2017 | 1 |
| 2018 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
8 reports2 fires
“THIS 1997 SATURN SW2 HAS GM'S IGNITION PROBLEM. THE AIR BAGS WERE BLOWN ONCE THIS FRIED THE WIRES BELOW THE STEARING AND NOW THEY SAY THIS IS NOT. AT THE TIME THE VEHICLE WAS IN MOTION, STREET, I JUST PUSHED IT OFF THE ROAD FOR THE 3RD TIME IN 2 WEEKS AND NOW I MAY LOOSE EVERYTHING I HAVE IN MY LIFE. I CAN NOT EVEN GET THE "FIX" FOR THE RECALLS UNLESS I PAY CLOSE TO $200. FOR INSTRUCTIONS TO DO IT MYSELF. I FIND THIS UNFAIR BEING THEY SHOULD HAVE DONE THIS ONCE THEY KNEW AND NOT WAITED FOR ATTORNEYS TO SAY "HOW MANY", COMPLAINTS = LAWSUIT. I GUESS I WILL HAVE TO JOIN IN IF NOTHING ELSE HAPPENS.”
Power train
5 reports
“DT*: THE CONTACT STATED WHILE DRIVING 25 MPH SLOWING DOWN TO MAKE A LEFT TURN, A LOUD NOISE CAME FROM UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL INDEPENDENT REPAIR SHOP FOR INSPECTION. UPON INSPECTION, THE MECHANIC DETERMINED THE TRANSMISSION BLOWN FROM THE INSIDE OUT AND NEEDED TO BE REPLACED. THE DEALERSHIP WAS NOTIFIED, HOWEVER NO REPAIRS HAVE BEEN MADE.”
Service brakes, hydraulic
4 reports
“CONSUMER WAS TRAVELING 30MPH ON HIGHWAY AND WAS APPROACHING A STOP LIGHT WHEN SHE APPLIED BRAKES, AND BRAKE PEDAL WAS GUSHY AND WENT ALL THE WAY TO THE FLOOR AND VEHICLE WOULDN'T STOP.*AK”
Fuel system, gasoline
3 reports
“CONSUMER RECEIVED A NOTICE REGARDING A DEFECTIVE FUEL PUMP, HOWEVER WHEN CONSUMER WENT TO THE DEALERSHIP, HE WAS INFORMED THAT THEY WOULD NOT REPLACE THE FUEL PUMP UNTIL IT FAILED, BUT WAS TOLD TO KEEP THE LETTER UNTIL THE FUEL PUMP FAILED, ON 3 SEPARATE OCCASIONS CONSUMERS VEHICLE EXPERIENCED HARD STARTING, AND AFTER THE 3RD OCCURRENCE, CONSUMER WAS INFORMED BY THE DEALER THAT THE FUEL PUMP WAS INDEED DEFECTIVE, HOWEVER THE LETTER CONSUMER RECEIVED PREVIOUSLY WAS NO LONGER VALID WHICH WAS GOOD FOR 6 YEARS OR 70,000 MILES, AND CONSUMERS VEHICLE WAS 6 YEARS OLD WITH 90,000 AND THEREFORE CONSUMER WOULD BE RESPONSIBLE FOR THE CHARGE, CONSUMER IS NOW SEEKING REIMBURSEMENT FOR ALL REPAIRS.*JB”
Seat belts
3 reports
“THE PASSENGER'S SEAT BELT WOULD NOT COME OUT OF THE LAP BELT AREA THEREBY NOT ALLOWING ME TO FASTEN MY BELT. IT IS AGAINST THE LAW TO DRIVE UNBELTED BUT I COULD NOT BELT UP. WORKED FINE THE DAY BEFORE. DEALER SAID BELT MUST BE REPLACED BUT I MUST PAY VEHICLE IS PAST THE 3YR 36000 MILE WARRANTY. I MADE A MISTAKE AS I THOUGHT THAT SAFETY AND EMISSIONS WERE COVERED LONGER.”
Air bags
2 reports
“FRONT AIR BAGS DEPLOYED WITHOUT WARNING AND FOR NO APPARENT REASON.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.