Problems · NHTSA complaints

1997 Saturn SW problems

Owners filed 31 complaints about the 1997 Saturn SW with NHTSA between Apr 1997 and Aug 2018. The most-cited component is electrical system (8).

Complaints
31
Filed with NHTSA
Crashes
1
Reported by owners
Fires
2
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system8
  2. Power train5
  3. Service brakes, hydraulic4
  4. Fuel system, gasoline3
  5. Seat belts3
  6. Air bags2
  7. Tires2
  8. Service brakes1
  9. Engine and engine cooling1
  10. Vehicle speed control1
  11. Exterior lighting1
  12. Visibility1
  13. Interior lighting1
  14. Other / unknown1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
19973
19984
19996
20006
20011
20022
20032
20041
20050
20061
20071
20081
20090
20100
20110
20120
20130
20140
20151
20160
20171
20181

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

8 reports2 fires
“THIS 1997 SATURN SW2 HAS GM'S IGNITION PROBLEM. THE AIR BAGS WERE BLOWN ONCE THIS FRIED THE WIRES BELOW THE STEARING AND NOW THEY SAY THIS IS NOT. AT THE TIME THE VEHICLE WAS IN MOTION, STREET, I JUST PUSHED IT OFF THE ROAD FOR THE 3RD TIME IN 2 WEEKS AND NOW I MAY LOOSE EVERYTHING I HAVE IN MY LIFE. I CAN NOT EVEN GET THE "FIX" FOR THE RECALLS UNLESS I PAY CLOSE TO $200. FOR INSTRUCTIONS TO DO IT MYSELF. I FIND THIS UNFAIR BEING THEY SHOULD HAVE DONE THIS ONCE THEY KNEW AND NOT WAITED FOR ATTORNEYS TO SAY "HOW MANY", COMPLAINTS = LAWSUIT. I GUESS I WILL HAVE TO JOIN IN IF NOTHING ELSE HAPPENS.”
Owner complaint to NHTSAFiled Jul 27, 2017Electrical system, Air bags, Unknown or otherODI 11010919

Power train

5 reports
“DT*: THE CONTACT STATED WHILE DRIVING 25 MPH SLOWING DOWN TO MAKE A LEFT TURN, A LOUD NOISE CAME FROM UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL INDEPENDENT REPAIR SHOP FOR INSPECTION. UPON INSPECTION, THE MECHANIC DETERMINED THE TRANSMISSION BLOWN FROM THE INSIDE OUT AND NEEDED TO BE REPLACED. THE DEALERSHIP WAS NOTIFIED, HOWEVER NO REPAIRS HAVE BEEN MADE.”
Owner complaint to NHTSAFiled Feb 10, 2006Power trainODI 10149963

Service brakes, hydraulic

4 reports
“CONSUMER WAS TRAVELING 30MPH ON HIGHWAY AND WAS APPROACHING A STOP LIGHT WHEN SHE APPLIED BRAKES, AND BRAKE PEDAL WAS GUSHY AND WENT ALL THE WAY TO THE FLOOR AND VEHICLE WOULDN'T STOP.*AK”
Owner complaint to NHTSAFiled Sep 22, 2000Service brakes, hydraulicODI 871302

Fuel system, gasoline

3 reports
“CONSUMER RECEIVED A NOTICE REGARDING A DEFECTIVE FUEL PUMP, HOWEVER WHEN CONSUMER WENT TO THE DEALERSHIP, HE WAS INFORMED THAT THEY WOULD NOT REPLACE THE FUEL PUMP UNTIL IT FAILED, BUT WAS TOLD TO KEEP THE LETTER UNTIL THE FUEL PUMP FAILED, ON 3 SEPARATE OCCASIONS CONSUMERS VEHICLE EXPERIENCED HARD STARTING, AND AFTER THE 3RD OCCURRENCE, CONSUMER WAS INFORMED BY THE DEALER THAT THE FUEL PUMP WAS INDEED DEFECTIVE, HOWEVER THE LETTER CONSUMER RECEIVED PREVIOUSLY WAS NO LONGER VALID WHICH WAS GOOD FOR 6 YEARS OR 70,000 MILES, AND CONSUMERS VEHICLE WAS 6 YEARS OLD WITH 90,000 AND THEREFORE CONSUMER WOULD BE RESPONSIBLE FOR THE CHARGE, CONSUMER IS NOW SEEKING REIMBURSEMENT FOR ALL REPAIRS.*JB”
Owner complaint to NHTSAFiled Aug 19, 2002Fuel system, gasolineODI 567143

Seat belts

3 reports
“THE PASSENGER'S SEAT BELT WOULD NOT COME OUT OF THE LAP BELT AREA THEREBY NOT ALLOWING ME TO FASTEN MY BELT. IT IS AGAINST THE LAW TO DRIVE UNBELTED BUT I COULD NOT BELT UP. WORKED FINE THE DAY BEFORE. DEALER SAID BELT MUST BE REPLACED BUT I MUST PAY VEHICLE IS PAST THE 3YR 36000 MILE WARRANTY. I MADE A MISTAKE AS I THOUGHT THAT SAFETY AND EMISSIONS WERE COVERED LONGER.”
Owner complaint to NHTSAFiled Aug 28, 2000Seat beltsODI 729381

Air bags

2 reports
“FRONT AIR BAGS DEPLOYED WITHOUT WARNING AND FOR NO APPARENT REASON.”
Owner complaint to NHTSAFiled Aug 13, 1997Air bagsODI 522623
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.