Problems · NHTSA complaints

2011 Scion XB problems

Owners filed 54 complaints about the 2011 Scion XB with NHTSA between Sep 2010 and Dec 2023. The most-cited component is air bags (41).

Complaints
54
Filed with NHTSA
Crashes
4
Reported by owners
Fires
1
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Air bags41
  2. Engine6
  3. Structure3
  4. Service brakes2
  5. Engine and engine cooling2
  6. Steering1
  7. Vehicle speed control1
  8. Electrical system1
  9. Tires1
  10. Service brakes, hydraulic1
  11. Other / unknown2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20101
20112
20120
20130
20142
20150
201615
201726
20182
20193
20201
20210
20220
20232

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Air bags

41 reports2 crashes1 fire3 related recalls
“TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000(AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. FIORE TOYOTA (1000 S LOGAN BLVD, HOLLIDAYSBURG, PA 16648, (814) 247-0102) WAS CONTACTED AND STATED THAT PARTS WERE NOT AVAILABLE AND THEY DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.”
Owner complaint to NHTSAFiled Nov 26, 2019Air bagsODI 11282466

Engine

6 reports1 fire
“I purchased my 2011Scion XB 09/08/2010 and in the last 12 months, my scion XB has been burning oil extremely fast. I have to add oil to the vehicle approximately every 4-5 weeks. I’ve taken it to the the Toyota dealership and was advised that the only way to fix the issue is by getting a new engine. Also, every time I break, there is a grinding sound even if with new break pads, and the steering column shakes. The tires sensors have malfunctioned because even after having the tires professionally replaced or filled, the light never goes off. Lastly, the vehicle door sensors are also not working properly.”
Owner complaint to NHTSAFiled Dec 6, 2023Unknown or other, Service brakes, EngineODI 11558834

Structure

3 reports1 fire
“DEFECTIVE REAR HATCH LATCH. FREQUENTLY SHOWS TO BE UNLATCHED DESPITE BEING LATCHED. CAN'T TELL IF A DOOR IS UNLATCHED SINCE IT IS ONE INDICATOR FOR ALL DOORS ON THE INSTRUMENT PANEL. HAPPENS MOST FREQUENTLY WHEN HOT OR IF THE SUN SHINES ON REAR OF CAR. INDICATES UNLATCHED PARKED OR IN MOTION.”
Owner complaint to NHTSAFiled Jan 29, 2020StructureODI 11302793

Service brakes

2 reports1 crash
“TL* THE CONTACT OWNED A 2011 SCION XB. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED A MINOR EAR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE CONTACT CALLED AN AUTO FINANCE COMPANY, BUT THEY DID NOT ASSIST. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 153,000. THE VIN WAS UNKNOWN.”
Owner complaint to NHTSAFiled Dec 31, 2018Service brakesCrash reportedODI 11164247

Engine and engine cooling

2 reports
“8/26/14 MECHANIC FOUND BAD WATER PUMP/ AC BLOWING WARM - RECHARGED SYSTEM, ON 8/27 MADE CLACKING SOUND. 8/28 WENT 10 MILES AT 70 MPH. ON OFF RAMP OF FREEWAY CAR STARTED SMOKING, AIR WENT COMPLETELY WARM, BATTERY LIGHT AND HEAT INDICATOR LIGHT CAME ON. PULLED INTO PARKING LOT & HAD TO BE TOWED. 8/29/14 SECOND MECHANIC FOUND AC COMPRESSOR HAD TO BE REPLACED. PLASTIC BRACE THAT SUPPORTED BELTS CONNECTED TO THE AC COMPRESSOR HAD BROKEN OFF AND WRECKED THE COMPRESSOR. SAID COULD HAVE CAUSED MUCH MORE DAMAGE. SHOULD THE WATER PUMP AND AC COMPRESSOR HAVE GONE AT 51,000 MILES? ALL MAINTENANCE HAD BEEN DONE REGULARLY. THIS IS MUCH TOO EARLY FOR THESE PARTS TO HAVE GONE BAD. *TR”
Owner complaint to NHTSAFiled Aug 31, 2014Engine and engine coolingODI 10629798

Steering

1 report
“The steering becomes hard to control after being on the highway for around 40-60 mins. It is hard to keep the vehicle on track because the steering is "sticky" and it takes more force to keep the vehicle in its lane, hence we wander within the lane and appear to be either drunk or not in full control. The problem is intermittent but does occur at various degrees on any given day. We are afraid there will be an accident when we cannot control correctly.”
Owner complaint to NHTSAFiled Jun 27, 2023SteeringODI 11529194
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.