Problems · NHTSA complaints

2010 smart Fortwo problems

Owners filed 6 complaints about the 2010 smart Fortwo with NHTSA between Sep 2011 and May 2019. The most-cited component is engine (3).

Complaints
6
Filed with NHTSA
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine3
  2. Electrical system1
  3. Structure1
  4. Visibility1
  5. Power train1
  6. Fuel system, gasoline1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 6, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20111
20120
20131
20141
20150
20161
20170
20181
20191

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

3 reports1 fire
“MY CAR WAS IN MOTION ON THE FREEWAYWHEN IT SEIZED. WHEN STOPPED THE ENGINE IN THE BACK CAUGHT FIRE, MY VEHICLE BURNED TO THE GROUND, THERE WERE RECALLS FOR THIS THE YEAR BEFORE, (FOR THE 2009 SMART CAR) THERE ARE VIDEOS DOCUMNTING THIS ON YOU TUBE. MY BROTHER WHO WORKED FOR MERCEDES (THE PARENT COMPANY OF SMART) AS A MECHANIC TOLD ME TO SEE IF THERE WERE ANY RECALLS.”
Owner complaint to NHTSAFiled May 9, 2019Electrical system, Structure, EngineFire reportedODI 11206595

Electrical system

1 report1 fire

Structure

1 report1 fire

Visibility

1 report
“TL* THE CONTACT OWNS A 2010 SMART FORTWO. WHILE DRIVING AT ANY SPEED, THE BLOWER MOTOR DID NOT WORK AND CAUSED THE WINDSHIELD TO FOG UP. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED SMART CENTER ALBUQUERQUE AT 877-316-3208 (LOCATED AT 1220 S RENAISSANCE BLVD NE, ALBUQUERQUE, NM 87107), BUT WAS UNABLE TO REACH ANYONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.”
Owner complaint to NHTSAFiled Nov 30, 2018VisibilityODI 11155249

Power train

1 report
“MY CAR WAS IN PARK AND I COULD NOT MOVE THE GEAR SHIFT TO DRIVE. I AM TRYING TO SELL THE CAR. SOMEONE BOUGHT THE CAR YESTERDAY AND I AM WORRIED THEY WILL WANT TO BRING THE CAR BACK TO ME. *TR”
Owner complaint to NHTSAFiled Jan 20, 2013Power trainODI 10493540

Fuel system, gasoline

1 report
“SMART CAR REPEATEDLY CUTS ENGINE POWER DURING ACCELERATION. *TR”
Owner complaint to NHTSAFiled Sep 2, 2011Fuel system, gasolineODI 10423058
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.