Problems · NHTSA complaints

2019 Tesla Model S P100D problems

Owners filed 32 complaints about the 2019 Tesla Model S P100D with NHTSA between Mar 2019 and Jan 2025. The most-cited component is suspension (8).

Complaints
32
Filed with NHTSA
Crashes
4
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Suspension8
  2. Service brakes5
  3. Forward collision avoidance5
  4. Electrical system4
  5. Steering4
  6. Power train3
  7. Structure2
  8. Air bags2
  9. Visibility/wiper2
  10. Exterior lighting2
  11. Vehicle speed control2
  12. Latches/locks/linkages1
  13. Back over prevention1
  14. Wheels1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20193
20207
20214
20228
20235
20244
20251

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Suspension

8 reports
“Experienced rattling while driving. Brought car in and was told this is a known problem. Obtained copy of the bulletin from Tesla saying this was a “fix upon notification” rather than a recall. Then was forced to pay for the repairs. Upon investigation, this has been reported consistently since 2016. This seems fraudulent as it should cross the threshold of a recall. I would like Tesla to cover the costs of my repair as they would do under a recall.”
Owner complaint to NHTSAFiled Jan 27, 2025SuspensionODI 11638835

Service brakes

5 reports1 crash
“Vehicle suddenly stopped on highway luckily there were no drivers behind me. The vehicle all of a sudden started beeping even though there was a clear path and no obstructions. Then stopped. I was panicked and in awe at what was happening. I couldn’t get the vehicle to drive I was just stuck for 10-15 seconds. I was finally able to get the car moving again but the problem hasn’t happened since. Any information as to what may have gone wrong may help other Tesla owners who may or may have not experienced this… yet”
Owner complaint to NHTSAFiled Sep 10, 2024Service brakes, Forward collision avoidanceODI 11613861

Forward collision avoidance

5 reports
“The contact owns a 2019 Tesla Model S. The contact stated while driving 76 MPH with the adaptive cruise control activated, the vehicle experienced phantom braking and decelerated to 45 MPH. The contact stated that the cruise control function then activated and operated as designed and the vehicle then regained speed and accelerated to the desired speed. The failure occurred twice within 20 miles. The contact stated that during the first failure, there was no other vehicles nearby; however, the contact had passed another vehicle the second time the failure was experienced. The dealer was made aware of the failure; however, the mechanic was unable to duplicate the failure. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 24,500.”
Owner complaint to NHTSAFiled May 8, 2023Forward collision avoidanceODI 11521008

Electrical system

4 reports
“On [XXX] at approximately 1230 pm my husband loaded my [XXX] child into the car. He shut the door then tried to open the driver site door. At that time the inside the car was 93 degrees. The car shut off. Telsa customer support was contacted multiple times. My husband expressed the urgency multiple times that there was a child under [XXX] who was stuck. There was no urgency with Telsa. We were told to contact 911 if we wanted to get our child out. There is no way to manually open the tesla model S door from the outside. At approximately 1300 911 was dispatched and the window was broken at 1330. The internal temperature of the car was approximately 110 F. She was assessed by the firefighers and determined that she did not need to go to the hospital for observation as my husband is a medical professional and her temperature was not severe enough to warrant observation. The sent a tow truck that arrived at approximately 1345. Tesla did expedite the tow truck. We were told multiple times there is absolutely no way to open an model S door manually from the outside. And given no options. We informed them we were at our house and had multiple tools. However we were…”
Owner complaint to NHTSAFiled Jun 6, 2024Electrical system, Structure, Unknown or otherODI 11592780

Steering

4 reports
“Sept 9th, 2023 while driving on the interstate the vehicle lost all propulsion power, red lights shown in "gear, P N D" indicator area. I was in left lane and had to get to the side of the road, 4 lanes over, where putting the car in park and back in drive allowed for it to move forward again. I proceeded to a charging station to inspect the car and during this I hear a thump in the trunk area when going over bumps. Upon inspection under the car the rear access cover was hanging down but it was dark. The following morning a closer look revealed the rear subframe where the engine mounts had broken and a large piece of the frame was missing from the inside down. Mounting tab and hardware were still in place but pulled from the structure itself. The car was not handling correctly as if it had a low tire but tire pressure was correct. At drop off I noticed the rear camber seemed quite cambered. As a structural engineer I can see where the mounting tab weld to the aluminum frame failed. The frame appears to be cast and extruded tubing welded together and the failure is what would be considered a weak point at a weld. Car is currently at Tesla Norfolk Virginia for an…”
Owner complaint to NHTSAFiled Oct 11, 2023Steering, Suspension, Power trainODI 11549422

Power train

3 reports
“Front drive shafts (half shafts) have been replaced 2x within 6 months and 2-3k miles. They won’t explain why this keeps happening. I believe this is a wide spread issue after some research.”
Owner complaint to NHTSAFiled Jan 2, 2023Power trainODI 11499718
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.