Problems · NHTSA complaints

2013 Tesla Model S problems

Owners filed 461 complaints about the 2013 Tesla Model S with NHTSA between Feb 2013 and Oct 2026. The most-cited component is electrical system (195).

Complaints
461
Filed with NHTSA
Crashes
41
Reported by owners
Fires
19
Reported by owners
Injuries
24
People reported injured
Deaths
5
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system195
  2. Suspension92
  3. Power train35
  4. Steering29
  5. Vehicle speed control25
  6. Fuel/propulsion system24
  7. Service brakes22
  8. Engine21
  9. Structure19
  10. Visibility/wiper18
  11. Exterior lighting15
  12. Air bags8
  13. Back over prevention8
  14. Wheels7

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201312
201416
20157
201633
201732
201816
201931
2020158
202156
202248
202323
20247
202511
202611

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

195 reports7 crashes14 fires2 related recalls
“The vehicle has suffered a catastrophic, intermittent low-voltage network crash caused by a failing Body Control Module (BCM), resulting in multiple dangerous safety-critical failure modes. On a previous occasion, the vehicle woke up with severe network faults and automatically forced itself into Neutral. When the driver stepped out to get the child and shut the door, the system crashed entirely and the exterior electronic door handles failed to present, trapping an infant child inside the running vehicle. Most recently, while driving in a rainstorm, the vehicle suffered a complete failure of the windshield wipers, a total loss of the high-beam headlights, a total loss of the horn, and a total loss of electronic communication to the electronic parking brake system. Most critically, the vehicle experienced an uncommanded propulsion hazard where it hard-locked itself in the 'Drive' gear and absolutely refused to shift into 'Park' or 'Neutral,' forcing the driver to physically maintain heavy hydraulic brake pressure to keep the vehicle from creeping forward. Because the horn failed and the parking brake was disabled, the driver was trapped in the driver's seat…”
Owner complaint to NHTSAFiled Jun 24, 2026Steering, Power train, Electrical systemODI 11746345

Suspension

92 reports11 crashes6 fires
“I own a 2013 Tesla Model S. While investigating a knocking noise from the rear of the vehicle, I had a local shop disassemble the affected area and we discovered a crack in the rear subframe near a weld and mounting bracket. The fracture appears clean, with little or no visible corrosion. No previous repairs have been performed in the affected area. Given the location of the failure and the structural function of the component, I request an engineering review to determine the likely failure mechanism and whether similar failures have been documented on early Model S vehicles. My research shows the same failure in NHTSA complaint XXX. Other local shops also describe the same subframe failure on this Model and manufacturing year. Please advise whether any applicable service campaigns, revised replacement components, or goodwill repair assistance are available. I am attaching photographs. My vehicle VIN is [XXX].”
Owner complaint to NHTSAFiled Oct 18, 2026SuspensionODI 11771882

Power train

35 reports
“While driving my 2013 Tesla Model S at normal road speed, the vehicle suddenly lost all propulsion without any warning. I had to coast and maneuver across traffic to avoid being hit before the car came to a stop. After shifting into Park, the vehicle displayed DI_w072 and DI_f072 gate‑drive faults, which indicate inverter/drive‑unit failure and match a pattern reported by other early‑model‑year Tesla owners. This sudden loss of motive power created a serious safety hazard, including risk of rear‑end collision and exposure to oncoming traffic while disabled. • No alerts appeared before the failure • Fault codes appeared only after the vehicle stopped • Vehicle required towing • Incident occurred under normal driving conditions • Tesla has denied responsibility or involvement It was serviced by Tesla a couple days before. During servicing they stated on one side the drive axle was not completely installed upon arrival. They stated they "popped it in for free but the drive unit will likely need replacement soon." Prior to this visit i have had no issues or alerts with these parts or systems, I declined any work to these areas. The next day after receiving my…”
Owner complaint to NHTSAFiled Jun 3, 2026Power train, Electrical system, Fuel/propulsion systemODI 11741781

Steering

29 reports2 crashes1 fire1 related recall
“When driving my vehicle the rear axle snapped causing the vehicle to fishtail. When checked by insurance company for repairs they found the Air suspension and rear axle snapped. It took out the air ride suspension, and bent 2 rims. It caused damage to the front fender as well as both interior wheel wells on the driver's side. Due to the suspension issue it caused a rock to come up and cracked windshield. The issue caused my vehicle to leave the road as I could not control the vehicle.”
Owner complaint to NHTSAFiled Jan 1, 2025Steering, SuspensionODI 11633551

Vehicle speed control

25 reports13 crashes
“On [XXX], at approximately [XXX], I was driving my 2013 Tesla Model S (VIN: [XXX] ) on [XXX] in Barrow County, Georgia when the instrument cluster/speedometer display went completely blank while driving. This is an intermittent issue that occurs without warning - the display turns off and sometimes freezes. Because the speedometer was not displaying, I had no way to know my actual speed. I was pulled over by Barrow County Sheriff’s Office and cited for speeding. I explained the instrument cluster malfunction to the officer at the scene and showed him the blank display. I took my vehicle to Tesla Service Center in Duluth, GA (3380 Satellite Blvd) on November 4, 2025 - as soon as I could get an appointment after the incident. Tesla cleared the filesystem caches but did NOT inform me about the existing eMMC recall (SB-21-21-001) that affects my vehicle, nor did they perform the recall repair. My 2013 Model S is equipped with the MCU1 with the 8GB eMMC that is subject to NHTSA Recall 21V-119. This is a known defect that NHTSA determined to be a safety issue because it affects critical displays including the speedometer, backup camera, and turn signal indicators. I…”
Owner complaint to NHTSAFiled Jan 23, 2026Electrical system, Vehicle speed controlODI 11712888

Fuel/propulsion system

24 reports3 crashes1 fire
“Explained to Tesla service center immediately upon purchasing vehicle while it was still under warranty that the vehicle range was unacceptable using TESLA's warranty guideline for requirements for a battery replacement while under warranty. TELSA refused to changed the battery even though I took the vehicle to TESLA several times while the Battery was still under warranty. A month after the warranty expired the motor died, it had been showing signs wear but TESLA failed to property inform me of the issue and charged me over $6000 for the repair due to my lack of knowledge on what the symptoms are for a failing motor. Shortly after the warning for "Charging - Maximum battery charge level reduced" has come on and TESLA is trying to charge me about $21,000 for a replacement battery.”
Owner complaint to NHTSAFiled Mar 13, 2023Electrical system, Engine, Fuel/propulsion systemODI 11511655
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.