Problems · NHTSA complaints

2015 Tesla Model S problems

Owners filed 646 complaints about the 2015 Tesla Model S with NHTSA between Sep 2015 and Aug 2025. The most-cited component is electrical system (256).

Complaints
646
Filed with NHTSA
Crashes
69
Reported by owners
Fires
11
Reported by owners
Injuries
29
People reported injured
Deaths
4
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system256
  2. Suspension147
  3. Steering51
  4. Exterior lighting44
  5. Vehicle speed control39
  6. Fuel/propulsion system30
  7. Power train29
  8. Structure29
  9. Visibility/wiper29
  10. Forward collision avoidance26
  11. Air bags21
  12. Electronic stability control (esc)20
  13. Service brakes16
  14. Engine15

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20158
201652
201736
201821
201946
2020284
202180
202241
202340
202427
202511

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

256 reports9 crashes1 fire2 related recalls
“Many air bubbles are appearing towards the bottom of the instrument panel on our 2015 Tesla Model S. This started a couple of weeks ago and the bubbles are increasing in size and number and they are moving upwards. The bubbles don’t presently obscure important driver information such as the transmission mode (drive, park, reverse, neutral), remaining battery range (e.g. 80%), car speed (mph), parking sensor distance, brake light status, car door open, frunk open, tailgate open, time, outdoor temperature, car lights on/off, warning lights, etc. However, the bubbles likely will do so in the future. Much of this information is vital for safe driving (e.g. transmission mode, speed (mph), remaining battery range, brake light status, and warning lights). As such this display should be replaced by Tesla at nominal or no charge to the owner. According to the internet, the cause of these air bubbles is a failed seal around the instrument cluster that allows a lamination fluid between the LCD display and the cover glass to leak out. It is a very common problem with older Model S’s. It is a critical safety problem.”
Owner complaint to NHTSAFiled Aug 2, 2025Electrical systemODI 11677992

Suspension

147 reports30 crashes6 fires
“While driving approximately 45mph on a smooth dry road, the drivers side front lower ball joint broke in half. This caused the wheel to separate from the lower control arm and get lodged between the fender well and the front subframe. This caused the inner tie rod to bend and the cv joint to separate from the inner connection. The rubber brake line was torn in half and undercarriage damage due to it slamming to the pavement. I notified Tesla and scheduled an appointment. This happened on 02/26/2025 at approximately 7am. The vehicle did not drive abnormal or give any warning before the incident. All maintenance and services were up to date.”
Owner complaint to NHTSAFiled Feb 26, 2025SuspensionCrash reportedODI 11645192

Steering

51 reports3 crashes1 fire1 related recall
“A few times the steering control has shut off while I am driving. Steering failure lasts a few seconds and then returns to normal function. The car makes a VERY loud alarm sound when the steering is inoperable. I have not seen any failure messages on the screen or in the Service menu. I took the car to Tesla for service yesterday. They did some sort of remote scan of the fault codes and told me that there is nothing wrong. They told me to continue to drive the car and record when the steering stops working again. This sounds like ridiculously bad advice to me. While the steering control has always returned in just a few seconds, that does not mean that it will in any future failure. I am concerned about driving this car. Tesla wants $275 an hour to investigate the problem, which also seems ridiculous to me. I have seen that there has been a recall for similar problems in newer Tesla Model S vehicles. It seems logical to me that these problems may be related and deserve additional investigation ... at Tesla's expense.”
Owner complaint to NHTSAFiled Aug 5, 2025SteeringODI 11678576

Exterior lighting

44 reports1 crash
“The contact owns a 2015 Tesla Model S. The contact stated that the center display screen became inoperable. The contact stated that the defroster, exterior lights, back-up camera and radio were inoperable. The contact stated that the vehicle occasionally stalled. The vehicle was taken to the local dealer where it was diagnosed and determined that the center display screen needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the VIN was not included. The manufacturer was contacted, and the contact was referred to the dealer. The failure mileage was approximately 79,000.”
Owner complaint to NHTSAFiled May 10, 2023Exterior lighting, Visibility, Back over preventionODI 11521301

Vehicle speed control

39 reports15 crashes
“The Model S, which was bought in 2015, had a sudden acceleration while I was trying to park near the entrance gate of the parking lot. The accident happened on May 25, 2023. Fortunately, nobody got hurt and the car was totaled. I feel strongly that this should be investigated, as this can be a very serious public safety issue. It was inspected by the insurance company. There were no warning messages prior to the failure.”
Owner complaint to NHTSAFiled Dec 13, 2023Power train, Vehicle speed control, Fuel/propulsion systemCrash reportedODI 11560001

Fuel/propulsion system

30 reports2 crashes3 fires
“The component that Tesla has stated is the part that is failing is the MCU (Media Control Unit) which was a recalled part at one point but then Tesla decided to replace only a single part of the MCU which was the eMMC (embedded MultiMedia Card). Luckily the vehicle was not driving when it completely shut down and would not start back up but I was stuck in a restaurants drive-thru for roughly 4 hours till I could get a tow truck to come tow it. The tow truck had to put the car on dollies as the vehicle would not enter tow mode nor would it enter its emergency neutral mode so the vehicle could be moved. The windows would not go up or down and luckily the trunk was able to open because if not then I would have been stuck outside my vehicle as the door handles did not come out after I got out of it and closed the door behind me. Please read the messages from the tech as you will see that they tried to act as if they did not know what was going on with my vehicle but then i asked something else and they stated exactly what the issue was but supposedly could not confirm it was that unless they charged me a diagnosis fee and "got hands on" which I'm sure that info of…”
Owner complaint to NHTSAFiled Apr 18, 2024Power train, Electrical system, Fuel/propulsion systemODI 11583917
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.