Problems · by component
2015 Tesla Model S visibility/wiper problems
29 owner complaints to NHTSA about the 2015 Tesla Model S cite visibility/wiper, 4% of all 646 complaints for this model year.
Complaints
29
4% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
What owners say about the visibility/wiper
Verbatim from NHTSA complaints, newest first
“The MCU that controls the climate and Advanced Driver Assistance Systems stops working while driving. I sent a service request to TESLA and they replied that my older MCU1 is failing because of the new software updates. It isn't the eMMC card hardware failure, but the symptoms and safety concerns are the same. None of the controls work, as the main screen goes blank and resets while driving. TESLA told me the fix for this problem is to upgrade to MCU2, which they fail to provide for free as a safety recall. There was already a recall for the MCU memory chip failing and causing the same safety concern. The car disables the Advanced Driver Assistance Systems when this problem occurs. It happens about once or twice a month for the last year.”
“Recently I had an accident while I was driving my car (Tesla model S) with my wife and daughter in the car. The reason for accident was the front hood popped up in the middle of the county highway due to the secondary latch malfunction leaving us completely blinded as the hood fully blocked our vision. Luckily we were not met with a collision and had no bodily injuries, but the hood of the car got damaged. The repairs are running in thousands of dollars but Tesla is not covering. When we reached out to Tesla they informed there is a recall for the latch malfunction and sent us the recall, unfortunately they were sitting on this recall for 3 years and only sent us when we actually reached out. Still they denied any coverage owning no responsibility and even refused to fix the latch until we get the hood fixed by ourselves leaving it in unsafe condition as the hood might pop up again if we drive.”
“My MCU (onboard computer system) glitched out and the screen began flickering. I lost all of the Advanced Driver Assistance Systems, navigation, music, phone link, sunroof venting, climate control, including defrost. The screen froze and I had no functions. This has happened 4 times, possibly a 5th time, while driving in the last 6000 miles. I put in a service request to Tesla and they ran a remote diagnosis, and told me that the old MCU1 is overwhelmed by the new software updates. Their solution was for me to upgrade to the newer MCU2 at my cost. I am afraid to drive my car as it will malfunction while I need the safety features, like basic defrost or AC in the 105 degree heat in Phoenix. Tesla acknowledged that the previous MCU1 failure due to the eMMC chip was a recall, but this is a new problem that has not yet been acknowledged by Tesla as a recall problem.”
“TOUCH SCREEN WILL BLANK, SHOW UNUSUAL CHARACTERS, NOT RESPOND, EXHIBIT PIXILLATION, STOP REAR VISION CAMERA FROM DISPLAYING, NOT PLAY RADIO OR MUSIC PROPERLY AND/OR INTERMITTANTLY, AND PRESENT NAVIGATION INFORMATION IMPROPERLY. MEDIA COMPUTER WAS REPLACED LAST YEAR, BUT NEW COMPUTER STILL HAS THOSE SAME AND OTHER PROBLEMS. HAPPENS WITH VEHICLE IN MOTION, CITY AND HIGHWAY, RANDOMLY. EVIDENCE INDICATES THIS MAY BE RELATED TO A MEMORY STORAGE HARDWARE CHIP INSIDE THE MEDIA COMPUTER, BEING OF TOO LITTLE TOTAL CAPACITY. OR RELATED TO INTERNET SIGNAL FROM MANUFACTURE BEING UNRELIABLE, WEEK, INTERMITTENT, OR DEFECTIVE.”
“MCU GOES BLANK; THIS EFFECTS EXTERIOR LIGHTS; ACCELERATION SETTINGS; STEERING MODES; REGENERATIVE BRAKING; STOPPING MODE; THE ENTIRE SOUND SYSTEM, INCLUDING THE TURN-SIGNAL TONES; DISPLAYING WARNING NOTIFICATIONS; CRITICAL GAUGES; GPS NAVIGATION; SELF-DRIVING MODE; REAR VIEW CAMERA; ABILITY TO CHARGE; SUSPENSION; HEATING AND AIR CONDITIONING; AND THE SUNROOF”
“WHILE DRIVING MAIN SCREEN TURNS OFF - REBOOTS ABOUT 5-10 MINUTES OFF- WHILE OFF- TURN SIGNALS ARE NOT AUDIBLE INSIDE CAR ALL OTHER SAFETY PARAMETERS ARE NOT ACCESSIBLE: COLLISION AVOIDANCE, BRAKE ASSISTANCE, THIS HAS OCCURRED MULTIPLE TIMES - I MUST TAKE A PICTURE WHILE OCCURRING WHICH HAPPENS WHILE DRIVING. TESLA HAS FULL ACCESS TO LOGS. DIAGNOSTICS BY TESLA REPRESENTATIVE TELLS ME THAT MY MEMORY CHIP IS WITHIN PARAMETERS AND THUS NOT ELIGIBLE TO BE REPLACED. ALTHOUGH I MUST CONTINUE TO EXPERIENCE THE REBOOTS THAT SHUTDOWN MOST OF ITS FEATURES WHILE IT OCCURS. NOT TO MENTION MY DAILY OCCURRENCES: - CHARGING SYSTEM ADJUSTMENT PANEL DOES NOT DRAW ON SCREEN PROPERLY; WHICH CAUSES INCORRECT SELECTION OF AMOUNT OF CHARGE NEEDED. CENTER ARROW WHICH IS SUPPOSED TO SHOW DOESN'T UNTIL AFTER SELECTED.”
Showing 6 of 29 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.