Problems · by component

2023 Tesla Model Y back over prevention problems

43 owner complaints to NHTSA about the 2023 Tesla Model Y cite back over prevention, 4% of all 1,194 complaints for this model year. NHTSA also lists 3 recalls on this component.

Complaints
43
4% of all complaints
Crashes
17
Reported by owners
Fires
0
Reported by owners
Injuries
4
Reported by owners
01 —Owner reports

What owners say about the back over prevention

Verbatim from NHTSA complaints, newest first
“The contact owns a 2023 Tesla Model Y. The contact stated that while the vehicle was parked, the Full Self-Driving software was downloaded and caused the computer to become inoperable. The contact associated the failure with NHTSA Campaign Number: 25V002000 (Back Over Prevention, Electrical System); however, the VIN was not included in the recall. Additionally, the contact associated the failure with SB-25-00-001. The dealer was contacted. The contact requested a complete diagnostic log from the dealer. However, the dealer had not provided the full log or accompanying pictures due to proprietary terms and conditions. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 67,000.”
Owner complaint to NHTSAFiled Oct 27, 2026Electrical system, Back over preventionODI 11774018
“The FSD failed when it back into garage; the back of passenger side of the car hit the wall of garage. There is no warning before. Beacuse the distance for parking into the garage is small, there is no time to take over the FSD to avoid it happen. It happen around 23:35 on August 07, 2026. We reported as a safety incident to Tesla an hour ago. We updated the the software on August 02, 2026. The car had been succesful back into the garage more than ten times before.”
Owner complaint to NHTSAFiled Aug 8, 2026Structure, Forward collision avoidance, Back over preventionCrash reportedODI 11755589
“I have reported safety issues on this vehicle before, but a new one has arisen which is related to the same. It is the computer shorting out. While in the past I have reported lack of backup camera, lane keeping, cruise control, collision avoidance, now intermittently the power steering fails. I get an error. Thankfully, this occurs when starting up and not while driving (yet), but it is nearly impossible to turn the wheel. As of now, exiting the car, letting the car doors lock and then coming back to the car has solved the issue, but I worry about this occurring while driving. Tesla knows about the computer issues and should take responsibility via a recall rather than a pricey repair on my own as this is a well reported issue. I have received no communication or feedback despite the complaints I have lodged with you and with Tesla. Please intervene before someone gets hurt.”
Owner complaint to NHTSAFiled Jul 20, 2026Steering, Back over preventionODI 11751608
“The car's computer shorts out and disables all safety features including navigation, blind spot monitoring, all cameras, emergency braking, autopilot, lanekeeping, auto headlights and wipers. This is a known issue that Tesla will not repair. This resulted in a collision due to poor rear visibility, lack of cameras, and disabled emergency braking. In addition, intermittently there is loss of power steering. Despite this being a known issue, Tesla will not replace my computer, insisting I pay several thousands of dollars for the repair. I feel they must issue a recall and cover this safety defect. The car software cannot be updated, either. Please intervene. [XXX] [XXX] [XXX] I do not have the claim information for the other car involved, but can get from State Farm. I do have the repair costs for my vehicle.”
Owner complaint to NHTSAFiled Jun 20, 2026Lane departure, Back over prevention, Forward collision avoidanceCrash reportedODI 11745365
“1. Failed Component/System: The failed system is the Tesla Full Self-Driving (FSD - Supervised) software and its underlying vehicle control logic, specifically resulting in an uncommanded torque request (Sudden Unintended Acceleration). 2. Safety Risk: The vehicle engaged in Sudden Unintended Acceleration (SUA) in reverse from a complete stop, without any driver pedal input. In a parking environment, this uncommanded acceleration poses an extreme and immediate threat to life safety. Had a pedestrian, child, or another moving vehicle been behind my car instead of a metal pillar, this software malfunction would have resulted in severe injury or a fatal collision. 3. Inspection Status: The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. I am intentionally securing the vehicle to preserve the crucial diagnostic logs and EDR data from being erased or reset during standard repair procedures, pending official data extraction. 4. Warnings/Symptoms: There were absolutely no warning lamps, error messages, or visual/audible symptoms prior to the failure. Furthermore, during the uncommanded acceleration, the system did not…”
Owner complaint to NHTSAFiled May 30, 2026Structure, Back over preventionCrash reportedODI 11741056
“While reversing my Tesla Model Y, the rear parking sensors failed to alert me to a stationary obstacle (fence). No audible warning or visual alert was triggered. The vehicle had recently received a software update prior to the incident. The failure resulted in collision damage to the rear bumper. I believe this may be a sensor or software defect. I am requesting an investigation into whether recent OTA updates affected rear obstacle detection functionality.”
Owner complaint to NHTSAFiled May 9, 2026Back over preventionCrash reportedODI 11736806

Showing 6 of 43 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page
02 —Related recalls

3 recalls on this component

Back over prevention: software

Free remedy

Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Back over preventionReported May 5, 2026NHTSA 26V283000

Back over prevention: software

Free remedy

Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Back over preventionReported Jan 7, 2025NHTSA 25V002000

Back over prevention: camera

Over-the-air fixFree remedy

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

Back over preventionReported Jan 22, 2024NHTSA 24V035000
Data from NHTSA Recalls API · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.