Problems · NHTSA complaints

2024 Tesla Model Y problems

Owners filed 336 complaints about the 2024 Tesla Model Y with NHTSA between Feb 2024 and Oct 2026. The most-cited component is forward collision avoidance (127).

Complaints
336
Filed with NHTSA
Crashes
75
Reported by owners
Fires
4
Reported by owners
Injuries
61
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Forward collision avoidance127
  2. Electrical system63
  3. Back over prevention61
  4. Lane departure50
  5. Vehicle speed control37
  6. Service brakes25
  7. Steering24
  8. Structure17
  9. Exterior lighting13
  10. Suspension12
  11. Air bags9
  12. Visibility/wiper9
  13. Wheels9
  14. Engine8

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
2024155
202592
202689

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Forward collision avoidance

127 reports24 crashes2 fires
“Following a software update (2026.38.3.2), without any prior warning messages or symptoms, the vehicle's onboard computer failed on 10/26/26, which resulted in the loss of critical driver-assistance and safety systems. The affected systems included the backup and side-view cameras, blind-spot monitoring, emergency braking, collision warning, lane departure warning/assistance, rear cross-traffic alert, GPS, and adaptive headlights. The loss of the cameras and blind-spot monitoring reduced my ability to identify surrounding vehicles and pedestrians, while the loss of automatic emergency braking, collision warnings, and lane-assistance features eliminated important safety functions designed to help prevent accidents. The problem was confirmed by a Tesla Service Center. According to Tesla's diagnostic findings: "In this instance, your vehicle's computer consists of both a primary and a secondary component. Our diagnostic findings indicate that both parts failed, not due to an internal short, but because of a complete loss of communication between the primary and secondary units." Tesla inspected the vehicle and determined that the computer required complete…”
Owner complaint to NHTSAFiled Oct 30, 2026Forward collision avoidance, Lane departureODI 11774801

Electrical system

63 reports12 crashes2 fires1 related recall
“Safety Critical Bug: While driving on surface streets, FSD indicated (via initiating a right turn signal) it was going to make a right turn into a parking lot that was not specified on its current navigation path. I disengaged FSD. After disengaging FSD, the turn signal software remained in an active right-turn state. Physical turn signal stalk inputs (both light taps and full pushes in either direction) failed to override or cancel the signal. Vehicle continued signaling a right turn, and the signal could not be manually cancelled. Only after about a minute of driving straight, did the signal self-cancel.”
Owner complaint to NHTSAFiled Oct 27, 2026Electrical systemODI 11773939

Back over prevention

61 reports7 crashes1 related recall
“On August 25, 2025, I was in a crowded Trader Joe's parking lot using the vehicle's FSD parking feature. The vehicle was moving backward into a parking position. A stationary vehicle was in the area. Instead of detecting the other vehicle and stopping, the Tesla kept backing up and made contact with the stationary vehicle. The other vehicle was not moving, and there was enough room for the Tesla to park without contact. I do not remember the exact positioning or direction because of the time that has passed. I did not receive a warning that prevented the contact. I reported to Tesla that the vehicle appeared not to detect the stationary vehicle, but I did not receive an inspection result or written technical finding. I do not have an expert determination of the cause. I am asking NHTSA to review this as a possible FSD parking, parking-collision-warning, or automatic-emergency-braking safety defect.”
Owner complaint to NHTSAFiled Jul 25, 2026Unknown or other, Back over prevention, Forward collision avoidanceCrash reportedODI 11752840

Lane departure

50 reports12 crashes
“My 2024 Tesla Model Y (VIN [XXX]) has lost all forward camera-based safety and driver assistance functions. The vehicle displays alerts that Automatic Emergency Braking is unavailable, Park Assist is unavailable, adaptive headlight features are unavailable, and that self-driving is degrading and the vehicle may stop. Autopilot and Full Self-Driving will not engage. The side repeater cameras and the rearview camera still display images normally on the touchscreen, so the failure is not a loss of video display. The loss of Automatic Emergency Braking and forward collision warning means the vehicle has no automated protection against a frontal collision, and the loss of adaptive headlights and auto high beam means the high beams no longer dim for oncoming traffic. I performed a touchscreen reboot and a full power-off reset, and the condition returned. The vehicle is equipped with HW4 hardware and falls within the model years covered by NHTSA campaign 25V002000 (Tesla SB-25-00-001) concerning a computer circuit board short, though my VIN was not included in that recall population. I am reporting this because a vehicle sold with these active safety systems is now…”
Owner complaint to NHTSAFiled Sep 14, 2026Lane departure, Forward collision avoidanceODI 11763974

Vehicle speed control

37 reports17 crashes1 fire
“1. i was using tesla self driving standard on my vehicle it accelerated up to 19 miles over the recorded speed limit. 2. The speed limit was 55 and it went to 74 way to high and no way to lower it manually 3. Confirmation by the MD State Police radar 4. No inspection 5. There was no warnings. Consumers should be able to set the maximum speed desired or lower it if it goes to high manually, but you can't if you are using self driving options. You can go to chill which is the next level down but that is to slow. Consumers should be able to manual put the speed where they want to drive and feel safe. I was between two cars in the right lane driving down the highway. I believe my vehicle was keeping up with the flow of traffic but no way to slow it down unless i went out of standard self drive. Chill is the one below standard and that is to slow.”
Owner complaint to NHTSAFiled Sep 25, 2026Vehicle speed control, Forward collision avoidanceODI 11766907

Service brakes

25 reports11 crashes1 fire
“While exiting a drive-thru, I pressed the accelerator and the vehicle unexpectedly accelerated at a high rate of speed on its own. I attempted to brake, but the brakes did not respond. The vehicle struck a concrete median. Police report on file: East Hanover Township PD, Case #2026-12503.”
Owner complaint to NHTSAFiled Aug 23, 2026Vehicle speed control, Service brakesCrash reportedODI 11758962
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.