Problems · NHTSA complaints
1997 Toyota 4Runner problems
Owners filed 264 complaints about the 1997 Toyota 4Runner with NHTSA between Jul 1995 and May 2023. The most-cited component is suspension (95).
Complaints
264
Filed with NHTSA
Crashes
35
Reported by owners
Fires
2
Reported by owners
Injuries
22
People reported injured
Deaths
5
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Suspension95
- Structure75
- Service brakes, hydraulic28
- Power train25
- Tires18
- Engine and engine cooling15
- Steering14
- Vehicle speed control11
- Air bags10
- Equipment8
- Electrical system6
- Wheels5
- Seat belts5
- Seats3
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Oct 27, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
0
7
18
20
14
9
20
16
13
6
2
8
4
5
18
10
10
9
16
16
11
8
13
5
4
0
0
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 1995 | 1 |
| 1996 | 0 |
| 1997 | 7 |
| 1998 | 18 |
| 1999 | 20 |
| 2000 | 14 |
| 2001 | 9 |
| 2002 | 20 |
| 2003 | 16 |
| 2004 | 13 |
| 2005 | 6 |
| 2006 | 2 |
| 2007 | 8 |
| 2008 | 4 |
| 2009 | 5 |
| 2010 | 18 |
| 2011 | 10 |
| 2012 | 10 |
| 2013 | 9 |
| 2014 | 16 |
| 2015 | 16 |
| 2016 | 11 |
| 2017 | 8 |
| 2018 | 13 |
| 2019 | 5 |
| 2020 | 4 |
| 2021 | 0 |
| 2022 | 0 |
| 2023 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Suspension
95 reports10 crashes1 related recall
“I have had this vehicle since 12/1997 and it had always been garaged. The body is in very good condition. I live in northern Wisconsin and road salt is prevalent during the harsh winters. At the first part od April I was driving on Hwy, 47 toward Minocqua and suddenly the steering felt vague. I moved the steering wheel slighlty and the vehicle went out of control, I managed to avoid oncoming traffic and pulled to the side of the road. I was still near home and drove very slowly to get home. Upon examining the cundercarriage at a local mechanic, we found that the frame was rusted and had broken where the rear trailing arm is attached, leaving the rear axle loose. I ended up giving the car to the mechanic. After driving it for 26 years it was a very sad moment since ran great and was my daily driver. I called Toyota and they told my vehicle was not included in the recall for”
Structure
75 reports4 crashes
“VERY RUSTED OUT UNDERCARRIAGE. MY OTHER IS ONLY 3 YEARS NEWER AND HAS NOTHING LIKE THIS ON IT. I WAS ADVISED TO SELL IT BY A SUSPENSION SHOP THAT NOTED MY BROKEN, RUSTED OUT UNDERCARRIAGE, BAD SHOCK AND THE CONDITION OF THE REAR OF THE TRUCK'S FRAME IN GENERAL. THERE IS NOTHING WRONG WITH THE TRUCK OTHER THAN THIS RUST.”
Service brakes, hydraulic
28 reports5 crashes
“TL* THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE ATTEMPTING TO DECELERATE, STOPPING POWER DECREASED AND THE ABS ERRONEOUSLY ENGAGED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE REAR UNDER BODY FRAME HAD FRACTURED IN HALF DUE TO CORROSION. THE CONTACT ALSO STATED THAT THE FUEL TANK WAS ALSO CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE BUT DID NOT PROVIDE ANY ASSISTANCE. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 159,000..... UPDATED 03/08/13 *BF THE CONSUMER STATED ON SEVERAL OCCASIONS, THEY BRAKES WOULDN'T PERFORM AS DESIGNED. THE BRAKING SYSTEM WAS RANDOM, BECAUSE OF THE REAR -END SWAYING FROM BEING DETACHED. UPDATED 03/11/13”
Power train
25 reports4 crashes
“PURCHASED A USED 1997 4-RUNNER WITH CA. 258000 MILES EARLY IN 2020. ENGINE AND WHOLE BODY WAS GOOD. HOWEVER, 6 MONTH LATER THE CAR STARTED TO SHAKE VIOLENTLY IN THE REAR AT HIGHWAY SPEEDS SWINGING LIKE A BOAT, WHICH I THOUGH WAS DUE TO A BROKEN SHOCK, SPRINGS WERE NEWLY INSTALLED IN 2020. I NOTICED THAT REAR STABILIZER ARM ON PASSENGER SIDE HAD BROKEN OFF DUE TO RUST. WHEN DRIVING TO REPAIR SHOP THE CAR REAR AXLE BROKE LOOSE, SHIFTED, AND THE REAR DRIVE SHAFT FELL OUT - I COULD PULL OVER IN 4 WHEEL DRIVE MODE. PLEASE KNOW THAT THE RUST AN EXTENSIVE FRAME ROT ON THE THE REAR FRAME ON BOTH SIDES WAS NOT VERY VISIBLE FROM OUTSIDE. REPAIRS FOR FRAME WELD WERE 2500 -3000 USD. THE 1997 4-RUNNER, V6 IS A VERY UNSAFE VEHICLE TO DRIVE!”
Tires
18 reports4 crashes
“MY FIANCE AND I WERW DRIVING A BORROWERED 1997 TOYOTA 4RUNNER. WE WERE DRIVING AT 65 M AND ALL I REMEMBER JUST GETTIN ON THE FREEWAY.AND BLANKING OUT.. WHEN I WOKE UP I SADLY DISCOVERD THAT MY FIANCE LOST CONTROL AND VEERED TO THE RIGHT AND HIT A GUARDRAIL THEN A POST SIGN AND THEN RESTED ON A TREE..HE PASSED AWAY ON IMPACT. I SUFFERED A T1 TO T3 SPINE FRACTURE.MY LEFT WRIST FRACTURED.A BROKEN NOSE. AS I WOKE UP FROM MY 3 WEEK COMA. I REALISED HE PASSED AWAY. NOW THE TRUCK WAS BORRWED, NOT LENDED OR BOUGHT. THE DEALER GAVE US THE KEYS TO USE WHILE HE FIXED THE CAR WE RENTED .. NO PAPERS SIGNED NOR DOCUMENTS . EARLIER THAT DAY I REMEMBER HIM CALLING ME SAYING THAT THE TRUCK WAS MAKING WIERED NOISES. THE ACCIDENT HAPPEND ON 2/4/14 A 6.15.PM *DT *AS”
Engine and engine cooling
15 reports1 crash1 fire
“THE VEHICLE HAD A BAD MUFFLER IN IT SO I TOOK INTO TO THE MUFFLER SHOP AND AS THEY FIXED THE MUFFLER THEY FOUND THAT THE ENTIRE FRAME OF THE CAR IS RUSTED OUT. THERE ARE SEVERAL HOLES IN THE FRAME. I DRIVE MY CHILDREN IN THIS CAR EVERYDAY ( 4 YEARS OLD AND 1 YEAR OLD) CAR IS NOT SAFE AND I AM CURRENTLY OUT A VEHICLE AND CANNOT AFFORD ANOTHER ONE. STILL TRYING TO FIGURE OUT A SOLUTION. THE ENTIRE FRAME IS DAMAGED. *TR”
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.