Problems · NHTSA complaints

2018 Toyota C-HR problems

Owners filed 328 complaints about the 2018 Toyota C-HR with NHTSA between Aug 2017 and Oct 2026. The most-cited component is power train (217).

Complaints
328
Filed with NHTSA
Crashes
9
Reported by owners
Fires
0
Reported by owners
Injuries
7
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train217
  2. Engine39
  3. Electrical system29
  4. Service brakes21
  5. Forward collision avoidance18
  6. Air bags5
  7. Steering4
  8. Parking brake4
  9. Lane departure4
  10. Structure4
  11. Fuel/propulsion system3
  12. Exterior lighting3
  13. Vehicle speed control2
  14. Suspension2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 6, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20172
201812
20196
202013
202118
202230
202328
202426
202582
2026111

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

217 reports3 crashes
“The contact owns a 2018 Toyota C-HR. The contact stated that while driving at approximately 45 MPH, the vehicle experienced transmission failure. The contact stated that the transmission was previously replaced in 2023 at 93,000 miles. Before the failure, there was a high-pitched whining sound while driving at approximately 30 MPH, and the transmission was shifting hard. The transmission became inoperable while driving. The vehicle was taken to the local dealer, and it was confirmed that the transmission needed to be replaced. The manufacturer was contacted by phone, and a case was opened; however, no further assistance was provided. The failure mileage was approximately 147,000.”
Owner complaint to NHTSAFiled Oct 22, 2026Power trainODI 11772997

Engine

39 reports
“When I accelerate from a complete stop. It makes a roaring noise that dies down once the car is in full swing. Toyota dealership is saying that it is a common problem for Toyota CHR and needs to be replaced. Replacement cost from my pocket is $12k”
Owner complaint to NHTSAFiled Aug 10, 2026Power train, Electrical system, EngineODI 11756078

Electrical system

29 reports
“Odometer Fraud. The contact purchased a 2018 Toyota C-HR. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 92,433 and at the time of registration, it was discovered that the mileage was 262,136.”
Owner complaint to NHTSAFiled Aug 27, 2026Electrical systemODI 11759974

Service brakes

21 reports
“When I place my car in park and take my foot off the brake occasionally it will still drive. This has happened several times but this last time it did damage to my garage door.”
Owner complaint to NHTSAFiled Nov 7, 2025Service brakes, Forward collision avoidanceODI 11698249

Forward collision avoidance

18 reports1 crash
“My EPB malfunction light goes off for no reason and kicks my cruise control off . My transmission is now making a crazy noise. Has happened MULTIPLE times since ownership.”
Owner complaint to NHTSAFiled Jul 27, 2026Power train, Forward collision avoidanceODI 11753158

Air bags

5 reports5 crashes
“I was driving on the highway when I hydroplaned due to bad weather and hit the cement wall head on. The airbags did not deploy. There were no lights prior to failure. My insurance said that it was surprising that the airbags did not deploy given the extensive frame damage to my vehicle. My safety was put at risk due to potentially enduring life threatening injuries if any other cars hit me. My vehicle was totaled and taken possession of by insurance.”
Owner complaint to NHTSAFiled Apr 16, 2024Air bagsCrash reportedODI 11583443
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.