2010 Toyota Camry Hybrid structure problems

“The contact owns a 2010 Toyota Camry. The contact stated that the dashboard was shiny. The contact was unable to drive due to the reflection from the sun. While driving at night, the headlights from other vehicles caused a glare, making it difficult to drive the vehicle. There were no warning lights illuminated. The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the Warranty Enhancement Program (ZE6) had expired. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.”

“The contact owns a 2010 Toyota Camry. The contact stated that upon taking the vehicle out of the garage and driving the vehicle, the contact later noticed that the dashboard was melting and was sticky, causing a reflection on the windshield and a glare. The vehicle was taken to an independent mechanic, where the contact was informed that the dashboard needed to be replaced. The mechanic related the failure to Toyota Campaign Number: ZE6. The vehicle was taken to the dealer, where the same assessment was made. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the campaign had expired, the contact was then given a case number. The failure mileage was approximately 80,000.”

“The contact owns a 2010 Toyota Camry. The contact stated that while the vehicle was parked, the contact became aware that the dashboard had melted due to the high outside temperature. The contact stated that the melted dashboard felt sticky and slimy. The melted dashboard impaired the contact's vision while driving. In addition, the contact stated that fumes from the melted dashboard material were hazardous when inhaled. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 36,600.”

“The contact owns a 2010 Toyota Camry. The contact stated that upon taking the vehicle out of the garage and driving the vehicle, the contact later noticed that the dashboard was melting and was sticky, causing a reflection on the windshield and a glare. The vehicle was taken to an independent mechanic, where the contact was informed that the dashboard needed to be replaced. The mechanic related the failure to Toyota Campaign Number: ZE6. The vehicle was taken to the dealer, where the same assessment was made. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the campaign had expired. The failure mileage was approximately 49,000.”

“The contact owns a 2010 Toyota Camry. The contact stated that the dashboard was melting. There was glare that was obstructing the driver’s view. The contact had to pull over while driving. The vehicle was previously taken to the local dealer, where it was repaired under a dashboard warranty enhancement program. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline, but no assistance was provided. The failure mileage was approximately 150,000.”

“THE DASHBOARD IS MELTING CAUSING SEVERE SHINNY GLARE ON THE WINDSHIELD WHICH IS OBSCURING MY VISION AND CREATING A HAZARDOUS DRIVING CONDITION TO VEHICLES AND PEDESTRIANS.”