Problems · NHTSA complaints
2011 Toyota FJ Cruiser problems
Owners filed 23 complaints about the 2011 Toyota FJ Cruiser with NHTSA between Jun 2011 and May 2026. The most-cited component is steering (8).
Complaints
23
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Steering8
- Suspension6
- Structure5
- Wheels5
- Service brakes2
- Electrical system2
- Tires2
- Seat belts1
- Fuel/propulsion system1
- Visibility/wiper1
- Air bags1
- Exterior lighting1
- Visibility1
- Other / unknown2
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
3
5
4
0
1
1
2
2
2
0
1
0
1
0
0
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2011 | 3 |
| 2012 | 5 |
| 2013 | 4 |
| 2014 | 0 |
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 2 |
| 2019 | 2 |
| 2020 | 0 |
| 2021 | 1 |
| 2022 | 0 |
| 2023 | 1 |
| 2024 | 0 |
| 2025 | 0 |
| 2026 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Steering
8 reports
“TL* THE CONTACT OWNS A 2011 TOYOTA FJ CRUISER. WHILE DRIVING UNKNOWN SPEEDS AND MAKING TURNS, THE STEERING HESITATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CARBONE TOYOTA OF BENNINGTON, LOCATED AT 751 N BENNINGTON RD BENNINGTON, VT 05201) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 144,900.”
Suspension
6 reports
“LOWER CONTROL ARMS RUSTED. NEED REPLACED COULDN'T ADJUST THEM FOR ALIGNMENT. FRAME RUSTING FRONT AND REAR DIFF RUSTING. STOCK SKID PLATE REPLACED RUSTED THROUGH COMPLETELY. I THOROUGHLY WASH SALT OFF MY VEHICLE, YET IT STILL HAS RUSTED JUST LIKE THE ORIGINAL FRAME RECALL TOYOTA HASN'T GOTTEN IT RIGHT. NEED ANOTHER RECALL. I'VE LIVED WITH MINE, BUT OTHERS HAVE IT MUCH WORSE.”
Structure
5 reports
“RUST TO THE FRAME OF THE CAR NOT CONSUMMATE WITH THE AGE OF THE VEHICLE, RUST TO THE STRAPS THAT SECURE THE FUEL TANK. POINTS THAT AFFIX THE BRAKE LINES TO THE VEHICLE FRAME HAVE RUSTED TO THE POINT THEY'RE NO LONGER AFFIXED TO THE FRAME. THE RATE AT WHICH RUST GESTATES ON THIS VEHICLE (AND I AM MUCH MORE ATTENTIVE THAN THE TYPICAL CONSUMER) IS UNSAFE AND WILL CONTINUE TO CREATE UNSAFE CONDITIONS AS THESE VEHICLES RAPIDLY DETERIORATE. THE RUST PREVENTION METHODS USED BY THE FACTORY ARE ENTIRELY INADEQUATE.”
Wheels
5 reports
“MY ISSUE STARTED AROUND JUNE, I GET THE WHEEL SHAKE/ SHIMMY AT SPEEDS OF 55-65. TOYOTA SEES THE SHAKE IS THERE AND THEN BALANCES THE TIRES AND SAYS ITS FIXED . TOYOTA INSPECTED THE TRUCK SAYING NOTHING IS BROKEN BENT OR ANYTHING SAYING THEY DON'T THINK ANYTHING IS WRONG. YOU CAN STILL SEE THE SHAKE IS THERE AND THEY KEEP BLAMING THAT THE ROAD IS CAUSING THE SHAKE. SAYING ITS A CROWING. IN THE ROAD. I'VE WENT TO A TOYOTA DEALER TO GET IT INSPECTED THEY SAY NOTHING IS WRONG AND THEN 2 MORE TIMES I WENT THERE AND THEN THEY ADMIT IT AND TRY FIXING IT. I AM VERY UPSET WITH TOYOTA AND CORPORATE . I FEEL SCARED TO DRIVE IT ABOVE 50 BECAUSE THERE IS A BAD SHAKE. AND FEELS UNSAFE ITS CAUSING THE CAR TO BE ALL OVER THE ROAD. *TR”
Service brakes
2 reports1 crash
“JUNE 19, 2016 MY WIFE STOPPED THE VEHICLE AT THE TOP OF OUR DRIVEWAY, WHICH HAS A SLIGHT DECLINE TO THE FRONT OF OUR HOUSE. SHE LEFT IT RUNNING, PUT IT IN PARK, PUT THE EMERGENCY BRAKE ON. SHE GOT OUT OF THE VEHICLE, WALKED BACK DOWN TO THE HOUSE AND BACK UP, THE VEHICLE TOOK OFF DOWN THE DRIVEWAY, RUNNING INTO THE HOUSE. THE VEHICLE BOUNCED BACK FROM THE HOUSE ABOUT 10-12 FEET. IT WAS STILL RUNNING, WITH THE EMERGENCY BRAKE STILL ON, BUT THE GEAR SHIFT WAS NOW IN REVERSE. MY WIFE THEN TURNED THE ENGINE OFF, WHERE THE VEHICLE SAT FOR ABOUT 5 DAYS. THE FRONT END OF THE VEHICLE HAD TO BE REPLACED, AND THE WALL INTO THE HOUSE HAD TO BE REBUILT. $10,000 REPAIR TO THE VEHICLE, $16,000 TO THE HOUSE. TOYOTA SENT AN ENGINEER TO REVIEW THE DAMAGE AND PULL EDR READINGS. HE STATED THAT THE EMERGENCY BRAKE WAS WORKING PROPERLY, THE GEAR SHIFT WAS WORKING PROPERLY, AND THAT HE COULD NOT DUPLICATE THE ISSUE (EVEN THOUGH THE ENGINE COULD NOT RUN AT THAT TIME). HE ALSO STATED THAT HE COULD NOT PULL ANY READINGS FROM THE EDR. TOYOTA WAS NOT EASY TO WORK WITH, AND THEIR COMMUNICATION WITH ME LEFT A LOT TO BE DESIRED.”
Electrical system
2 reports
“CRUSE CONTROLL QUIT WORKING IN MOTION.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.