Problems · by component

2011 Toyota Highlander visibility/wiper problems

25 owner complaints to NHTSA about the 2011 Toyota Highlander cite visibility/wiper, 13% of all 187 complaints for this model year.

Complaints
25
13% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the visibility/wiper

Verbatim from NHTSA complaints, newest first
“DRIVER SIDE SUN VISOR STUCK IN DOWN POSITION, AND WILL NOT MOVE UPWARD OUT OF THE WAY, OBSTRUCTING DRIVER'S VIEW. IT CAN BE MOVED TO THE SIDE WINDOW, BUT THEN THE SIDE VIEW IS OBSTRUCTED. I HESITATE TO TRY AND FORCE IT UP, BECAUSE IT FEELS LIKE IT WOULD BREAK AND JUST FLOP AROUND. RESEARCHING THE PROBLEM, I HAVE LEARNED OF MANY OTHER OWNERS OF SIMILAR-VINTAGE TOYOTA HIGHLANDERS WHO HAVE EXPERIENCED THE SAME PROBLEM. THE TOYOTA DEALER QUOTED OVER $300 TO REPLACE WITH A NEW PART. THIS IS SAFETY ISSUE THAT SHOULD BE RECALLED BY THE MANUFACTURER.”
Owner complaint to NHTSAFiled Mar 20, 2019Visibility/wiperODI 11190287
“THE DRIVER SIDE WINDOW IS OFF THE TRACK AND UNABLE TO ROLL UP. PRIOR TO THE WINDOW FALLING OFF THE TRACK, THE DRIVER SIDE WINDOW WOULD MAKE A POPPING NOISE AND WOULD RATTLE WHEN GOING UP OR DOWN. THE ISSUE IS EXACTLY LIKE THE 2010 NHTSA REFERENCE #10037962 AND TSB REFERENCE #T-SB-0010-11.”
Owner complaint to NHTSAFiled Mar 31, 2016Structure, Visibility/wiperODI 10852757
“DRIVER'S SIDE VISOR IS BROKEN AND STUCK AT A 45 DEGREE ANGLE, AND WILL NOT STAY IN THE UPRIGHT POSITION, OBSTRUCTING VISIBILITY WHEN DRIVING. THIS APPEARS TO BE A DESIGN ISSUE OF THIS PARTICULAR MODEL, AS THERE ARE MANY SIMILAR COMPLAINTS ONCE DOING A SIMPLE INTERNET SEARCH.”
Owner complaint to NHTSAFiled Sep 5, 2015Visibility/wiperODI 10761805
“AS I ATTEMPTED TO LOWER THE VISOR ON THE DRIVERS SIDE, THE MECHANISM BROKE AND IT WOULD NEITHER STAY OR OR DOWN - BLOCKING VISIBILITY. I KNOW A COUPLE OF MY FRIENDS WHO OWN HIGHLANDERS HAVE HAD THE SAME PROBLEM AND THE DEALERSHIP I WENT TO SAID THAT TOYOTA WAS GOING TO DO SOME TYPE OF "EXTENDED WARRANTY" TO COVER THE COST. HOW DO I APPLY FOR THAT?”
Owner complaint to NHTSAFiled Jul 10, 2015Visibility/wiperODI 10733100
“THE DRIVER'S SIDE VISOR IS STUCK IN THE DOWN POSITION. THIS IS CREATING DIFFICULTY SEEING AND I HAVE HIT MY HEAD ON THE VISOR A FEW TIMES. I TOOK THE VEHICLE TO TOYOTA EXPECTING IT TO BE COVERED UNDER MY EXTENDED WARRANTY ONLY TO BE TOLD THAT THE COST WAS ROUGHLY $230 FOR THE PART AND AN ADDITIONAL $30 TO INSTALL. CLEARLY WITH THIS CREATING A VISIBILITY HAZARD AND THE SHEER NUMBER OF COMPLAINTS THIS SHOULD BE A FACTORY RECALL. ...UPDATED08/20/15 *BF UPDATED 11/27/15*JS”
Owner complaint to NHTSAFiled Jun 16, 2015Visibility/wiperODI 10725477
“THE SUN VISOR ON THE DRIVER SIDE FAILED AND FLIPPED DOWN, IT HAS SINCE REMAINED IN THE DOWN POSITION AND NO LONGER LOCKS IN PLACE. I AM TALLER THAN MY WIFE SO IT IS A PROBLEM FOR ME WHEN I DRIVE HER CAR. I JUST CHECKED THE FORUMS AND THIS IS SUCH A COMMON PROBLEM THAT YOU CAN'T EVEN ORDER REPLACEMENT SUN VISORS SINCE THEY SELLOUT VERY QUICKLY. *TR”
Owner complaint to NHTSAFiled Apr 29, 2015Visibility/wiperODI 10713589

Showing 6 of 25 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2011 Highlander problem areas