Research · Sport Utility Vehicle - 2WD · 2 NHTSA variants

2011 Toyota HighlanderRecalls, problems, MPG & safety

NHTSA lists 5 safety recalls and 187 owner complaints for the 2011 Toyota Highlander. Most complaints involve steering (34) and structure (27). The EPA rates it 19–22 mpg combined, and NHTSA gives it 4 stars overall.

Combined MPG
19–22mpg
EPA · 3 versions
NHTSA overall
4of 5 stars
NCAP crash tests
Safety recalls
5campaigns
Latest Jun 2016
Owner complaints
187
Top: steering
Fuel cost / yr
$2,850est.
EPA estimate, best version
01 —Recalls

Safety recalls

5 NHTSA campaigns · applies to some vehicles, check your VIN

Seats: seat heater

Free remedy

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

SeatsReported Jun 2, 2016NHTSA 16V396000

Visibility: power window devices and controls

Free remedy

Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.

VisibilityReported Oct 22, 2015NHTSA 15V689000

Seats: seat heater

Free remedy

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

SeatsReported Nov 19, 2014NHTSA 14V743000
Data from NHTSA Recalls API · synced Nov 10, 2026 · All recall detailsNHTSA vehicle page
02 —Complaints

Owner complaints by component

187 complaints filed with NHTSA · Nov 2010 – Nov 2026
  1. Steering34
  2. Structure27
  3. Visibility/wiper25
  4. Electrical system23
  5. Engine18
  6. Power train16
  7. Service brakes14
  8. Vehicle speed control14
  9. Visibility11

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

By model year

Complaints for each Highlander model year we’ve synced.

View as table
Model yearNHTSA complaints
2001136
2002327
2003270
2004286
2005225
2006279
2007124
2008406
2009134
2010238
2011187
2012191
2013212
2014138
2015193
2016111
2017271
2018273
2019508
2020323
2021535
2022266
2023189
202443
202510
Crashes reported
14
Fires reported
0
Injuries reported
8
Deaths reported
0
Data from NHTSA Complaints API · synced Nov 10, 2026 · Full problem breakdownNHTSA vehicle page
03 —Common problems

What owners report most

Verbatim excerpts from NHTSA complaints, by component

Steering

34 reports
“In the last 30 days, the steering has begun to feel "loose", as if I am driving on ice. At first it was barely perceptable. There has been more "play" in the steering. During the last 2 days, the car is now making a thud when I am steering right. I have an appointment for a mechanic to look at it. The car is a 2011 Highlander, AWD, with 89,000 miles on it. I feel the steering issue could be very dangerous at some point.”
Owner complaint to NHTSAFiled Dec 13, 2022SteeringODI 11497341

Structure

27 reports
“The contact owns a 2011 Toyota Highlander. The contact stated that the sun visors on the driver’s and passenger’s sides were hanging down and would not stay in the upright position. The contact stated that the sun visors obstructed her vision while driving at various speeds. The contact called the dealer and was informed that there was a recall on the vehicle for the sun visors; however, the recall had expired. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 108,000.”
Owner complaint to NHTSAFiled Sep 23, 2022StructureODI 11486115

Visibility/wiper

25 reports
“DRIVER SIDE SUN VISOR STUCK IN DOWN POSITION, AND WILL NOT MOVE UPWARD OUT OF THE WAY, OBSTRUCTING DRIVER'S VIEW. IT CAN BE MOVED TO THE SIDE WINDOW, BUT THEN THE SIDE VIEW IS OBSTRUCTED. I HESITATE TO TRY AND FORCE IT UP, BECAUSE IT FEELS LIKE IT WOULD BREAK AND JUST FLOP AROUND. RESEARCHING THE PROBLEM, I HAVE LEARNED OF MANY OTHER OWNERS OF SIMILAR-VINTAGE TOYOTA HIGHLANDERS WHO HAVE EXPERIENCED THE SAME PROBLEM. THE TOYOTA DEALER QUOTED OVER $300 TO REPLACE WITH A NEW PART. THIS IS SAFETY ISSUE THAT SHOULD BE RECALLED BY THE MANUFACTURER.”
Owner complaint to NHTSAFiled Mar 20, 2019Visibility/wiperODI 11190287
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026
04 —Key specs

Engines, transmissions & drive

3 versions rated by the EPA
EPA class
Sport Utility Vehicle - 2WD, Sport Utility Vehicle - 4WD
Engines
2.7L 4-cyl · 3.5L 6-cyl
Transmissions
Automatic (S6) · Automatic (S5)
Drive
Front-Wheel Drive · All-Wheel Drive
Fuel
Regular Gasoline

Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.

Data from EPA fueleconomy.gov · synced Nov 10, 2026EPA listing
05 —Fuel economy

EPA fuel economy by version

City / highway / combined, annual fuel cost and CO₂
EPA
VersionCityHwyComb.Fuel / yrCO₂ g/mi
Highlander 2WD
Auto (S6), 4 cyl, 2.7 L · Front-Wheel Drive
202522$2,850404
Highlander 2WD
Auto (S5), 6 cyl, 3.5 L · Front-Wheel Drive
182420$3,100444
Highlander 4WD
Auto (S5), 6 cyl, 3.5 L · All-Wheel Drive
172219$3,300468
  • Highlander 2WD
    Auto (S6), 4 cyl, 2.7 L
    20 city · 25 hwy · $2,850/yr
    22
    mpg comb.
  • Highlander 2WD
    Auto (S5), 6 cyl, 3.5 L
    18 city · 24 hwy · $3,100/yr
    20
    mpg comb.
  • Highlander 4WD
    Auto (S5), 6 cyl, 3.5 L
    17 city · 22 hwy · $3,300/yr
    19
    mpg comb.
Data from EPA fueleconomy.gov · synced Nov 10, 2026 · Fuel cost is EPA’s annual estimate (15,000 mi, 55% city)
06 —Safety

NHTSA 5-Star Safety Ratings

3 tested variants
Overall rating
4/ 5
4 of 5
Toyota Highlander SUV AWD
Frontal crash
4 of 5
Side crash
5 of 5
Side pole
5 of 5
Rollover
4 of 5
Rollover risk
17.4%
Overall
4 / 5
Toyota Highlander SUV FWD
Frontal crash
4 of 5
Side crash
5 of 5
Side pole
5 of 5
Rollover
4 of 5
Rollover risk
19.8%
Overall
4 / 5
Toyota Highlander HV SUV AWD
Frontal crash
4 of 5
Side crash
5 of 5
Side pole
5 of 5
Rollover
4 of 5
Rollover risk
17.4%
Data from NHTSA NCAP Safety Ratings API · synced Nov 10, 2026Vehicle 624Vehicle 450Vehicle 451
07 —Maintenance

Maintenance basics

General guidance, not the OEM schedule. Check your owner’s manual.
General guidance
ItemMilesTimeNote
Engine oil & filter5,000–10,000 mi6–12 monthsFollow the oil-life monitor if fitted
Tire rotation5,000–7,500 miEvery oil changeCheck pressure monthly
Engine air filter15,000–30,000 mi1–2 yearsSooner in dusty areas
Cabin air filter15,000–25,000 mi1–2 years
Brake fluid—2–3 yearsAbsorbs moisture over time
Coolant60,000–100,000 mi5–10 yearsLong-life coolants last longer
Spark plugs60,000–100,000 mi—Iridium/platinum plugs at the long end
12V battery—3–5 yearsHeat shortens battery life
  • Engine oil & filter5,000–10,000 mi
    6–12 months
  • Tire rotation5,000–7,500 mi
    Every oil change
  • Engine air filter15,000–30,000 mi
    1–2 years
  • Cabin air filter15,000–25,000 mi
    1–2 years
  • Brake fluid—
    2–3 years
  • Coolant60,000–100,000 mi
    5–10 years
  • Spark plugs60,000–100,000 mi
    —
  • 12V battery—
    3–5 years
Typical intervals for modern cars. Severe service (towing, short trips, extreme heat or cold) shortens them.
09 —FAQ

2011 Highlander questions

How many recalls does the 2011 Toyota Highlander have?

5 safety recalls as of Nov 10, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.

What are the most common 2011 Toyota Highlander problems?

Owners filed 187 complaints with NHTSA. The most-cited components are steering (34), structure (27), visibility/wiper (25). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.

What MPG does the 2011 Toyota Highlander get?

The EPA rates the 2011 Toyota Highlander at 19–22 mpg combined, depending on engine and drivetrain (3 versions rated).

How safe is the 2011 Toyota Highlander?

NHTSA's New Car Assessment Program gives the 2011 Toyota Highlander 4 out of 5 stars overall.

Data from NHTSA & EPA · synced Nov 10, 2026