2004 Toyota Sienna structure problems

“The contact owns a 2004 Toyota Sienna. The contact stated that while the liftgate door was opened, the door had erroneously closed and failed to remain opened. The vehicle was taken to the local dealer who diagnosed that the rear hatch door struts were faulty and needed to be replaced. The vehicle was not repaired. The contact was informed that the VIN was included in NHTSA Campaign Number: 08V244000 (STRUCTURE); but parts were on back order. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 150,000.”

“The contact owns a 2004 Toyota Sienna. The contact stated while the vehicle was parked, the tailgate inadvertently opened, then closed independently. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the tailgate hydraulic struts needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that she noticed that the failure had reoccurred in 30-degree temperatures on two occasions. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.”

“Passenger right slider Will not open! Only opens About 8 inches. This is a safety hazzard for a passenger back seat r/h! This is well known condition! Could be deadly, in the right Surcomstance”

“PART # 69300-08011 REAR LEFT DOOR LATCH WITH POWER SLIDING DOOR MALFUNCTION CAUSING A SAFETY PROBLEM DOOR REMAINED OPENING AND CLOSING COULD CAUSE PASSENGER OR ITEMS TRANSPORTING TO FALL OUT OF VEHICLE .IT ALSO CAUSED BATTERY TO DRAIN VEHICLE WOULDN'T START WITHOUT BEING JUMPED EVEN REPLACED BATTERY WITH A NEW BATTERY SAME THING HAPPENED . THIS PART HAS BECOME A PROBLEM IN MANY OF THESE 2004 TOYOTA SIENNA MINI VANS . A SAFETY RECALL NEED TO BE CONCIDERED .”

“ONE OF THE TWO SUPPORT CYLINDERS FOR THE REAR HATCH ON OUR 2004 TOYOTA SIENNA FAILED IN FALL 2019, SO THE REAR HATCH WOULD NOT STAY UP. THE LIFTGATE SUPPORT CYLINDERS HAD PREVIOUSLY BEEN REPLACED BY TOYOTA UNDER RECALL. WE PURCHASED TWO NEW SUPPORT CYLINDERS, TOYOTA PART #68905-AE022'SUPPORT CYLINDER' FROM CAMELBACK TOYOTA IN PHOENIX, AZ, D/B/A TOYOTA PARTS FACTORY, BY MAIL, SHIPPED 11/19/19. I INSTALLED BOTH OF THE NEW SUPPORT CYLINDERS WITHIN A COUPLE OF WEEKS. NOTE THAT BOTH OF THE OLD SUPPORT CYLINDERS WERE REPLACED WITH NEW TOYOTA PARTS, NOT JUST THE ONE WHICH HAD FAILED. HOWEVER, WITH THE NEW SUPPORT CYLINDERS, WHEN THE WEATHER GETS COOL (BELOW 50 F) AND THE LIFTGATE IS OPENED USING THE ELECTRIC OPENER, THE LIFTGATE GETS PART WAY UP AND REVERSES, COMING DOWN UNEXPECTEDLY. THIS REPRESENTS A SAFETY HAZARD, AS THE DOOR CAN HIT SOMEONE STANDING BELOW IT. THIS IS EXACTLY THE BEHAVIOR FOR WHICH TOYOTA ISSUED THE RECALL ON THE SUPPORT CYLINDERS. THE UNEXPECTED REVERSING HAPPENS ON LEVEL GROUND WITH NORMAL USE OF THE LIFTGATE. IT STARTED HAPPENING SHORTLY AFTER THE NEW SUPPORT CYLINDERS WERE INSTALLED. TOYOTA CUSTOMER SERVICE TODAY TOLD ME THAT THEY WOULD NOT…”

“SLIDING DOORS DON'T PROPERLY LATCHED LIKE THEY ARE SUPPOSE TO WHEN ATTEMPTING TO CLOSE DOOR CAUSING A SAFETY ISSUE FOR PASSENGERS . IT HAPPENS WHEN VEHICLE IS PARKED OR MOTION ON ROAD WAY OR IN PARKING SPACE .”