Problems · NHTSA complaints

2020 Toyota Sienna problems

Owners filed 38 complaints about the 2020 Toyota Sienna with NHTSA between Oct 2019 and Aug 2026. The most-cited component is power train (8).

Complaints
38
Filed with NHTSA
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train8
  2. Electrical system7
  3. Engine6
  4. Fuel/propulsion system6
  5. Structure4
  6. Steering3
  7. Service brakes2
  8. Fuel system, gasoline2
  9. Air bags1
  10. Visibility1
  11. Service brakes, air1
  12. Wheels1
  13. Seats1
  14. Electronic stability control (esc)1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 4, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20191
20204
20218
20224
20235
20246
20254
20266

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

8 reports
“My Toyota sienna is a 2020, has 83,000 miles and has recently been squealing when I accelerate. I took the van to a local body shop and they said it seems to be my transmission. I called Toyota immediately and they knew that the transmissions were faulty and that they would try to work with Toyota to get it fixed. There is no way I can pay 9k for a new transmissions because they put in faulty ones.”
Owner complaint to NHTSAFiled May 8, 2026Power trainODI 11736554

Electrical system

7 reports
“Odometer Fraud. The contact purchased a 2020 Toyota Sienna. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 88,044. It was later discovered upon checking with the local DMV that the mileage was 288,044.”
Owner complaint to NHTSAFiled Aug 25, 2026Electrical systemODI 11759472

Engine

6 reports1 fire
“The vehicle is a 2020 Toyota Sienna. While driving, the engine suddenly shut off without warning, creating a dangerous situation and loss of power. This occurred while transporting children, increasing the safety risk. A mechanic inspected the vehicle and diagnosed a failure of the low-pressure fuel pump. The problem appears intermittently — sometimes the vehicle runs normally, and other times it stalls or loses power. The check engine light has turned on and off. This issue matches the known defect related to the Denso fuel pump recall affecting many Toyota vehicles from similar model years. However, my VIN is not included in the recall. This is a serious safety concern because the engine can shut off unexpectedly while driving, which could lead to an accident. I believe this vehicle may have the same defective component as those included in the recall, even though it is not currently listed. The issue has been confirmed by an independent mechanic and the vehicle is available for inspection if needed.”
Owner complaint to NHTSAFiled Apr 26, 2026Power train, Engine, Fuel/propulsion systemODI 11733827

Fuel/propulsion system

6 reports1 fire
“The van has been periodically hesitating, rough idles, and when parked the rpm revs. On 9/13/22, the van was shaking, hesitating, and would not accelerate. It was undrivable and had to be towed. We took it to Toyota of Irving where they charged us $725 to flush the gas and clean the fuel injection system. Despite this, it is still hard idling and hesitating.”
Owner complaint to NHTSAFiled Sep 15, 2022Fuel/propulsion systemODI 11484734

Structure

4 reports
“Power sliding door on driver side cable snapped. After closing door and trying to use the door without power unable to open or close the door at all. Passengers forced to use alternate door for exit of vehicle.”
Owner complaint to NHTSAFiled Aug 31, 2026StructureODI 11760949

Steering

3 reports1 related recall
“The contact owns a 2020 Toyota Sienna. The contact stated while driving at various speeds, the vehicle lost power steering assist. Additionally, the "Check Vehicle Stability Control System", "Pre-Collision System Malfunction", and "Lane Departure Alert" messages were displayed. The vehicle was initially taken to an independent mechanic where the rack and pinion was replaced; however, the failure persisted. The dealer was then notified of the failure and informed the contact that there were no open recalls on the VIN. Upon investigation, the contact discovered NHTSA Campaign Number: 19V532000 (Steering) which he linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.”
Owner complaint to NHTSAFiled Sep 29, 2023SteeringODI 11547302
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 4, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.