Problems · NHTSA complaints

2021 Toyota Venza Hybrid problems

Owners filed 188 complaints about the 2021 Toyota Venza Hybrid with NHTSA between Nov 2020 and Aug 2026. The most-cited component is visibility/wiper (74).

Complaints
188
Filed with NHTSA
Crashes
15
Reported by owners
Fires
0
Reported by owners
Injuries
12
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Visibility/wiper74
  2. Exterior lighting16
  3. Electrical system15
  4. Fuel/propulsion system14
  5. Vehicle speed control12
  6. Service brakes11
  7. Engine11
  8. Power train9
  9. Air bags7
  10. Structure7
  11. Steering5
  12. Visibility5
  13. Forward collision avoidance5
  14. Seat belts3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20201
202134
202274
202325
202426
202518
202610

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Visibility/wiper

74 reports
“A large crack appeared on the windshield of my 2021 Toyota Venza. Due to this being a safety issue when driving the vehicle, so I looked into having it repaired by a local shop. When the Venza was taken to the repaired, the repair shop notified me that the issue didn't originate from a rock/chip. The issue was with the windshield or the windshield installation. After a quick Google search, it came to my attention that this is a frequent issue with this year and make. There are class action lawsuits about this issue. This needs to be addressed by Toyota.”
Owner complaint to NHTSAFiled Jan 26, 2026Visibility/wiperODI 11713374

Exterior lighting

16 reports1 related recall
“low‑beam headlights/headlight assembly issues. Moisture getting in, corrosion of prongs that connect to the headlight assembly. Dimming lights once assembly was replaced. Condensation in the headlights. Some bulbs work while others don't.”
Owner complaint to NHTSAFiled Aug 7, 2026Electrical system, Exterior lightingODI 11755427

Electrical system

15 reports2 crashes
“While driving under normal conditions and driving into my driveway on Thursday, March 19, I experienced a sudden and temporary loss of braking ability. When I applied the brake pedal, the vehicle did not decelerate as expected. This resulted in a collision with a residential fence at low speed. There were no warning lights or prior indications of a braking issue before the incident. The loss of braking appeared to be momentary, but significant enough to prevent me from stopping the vehicle in time. The vehicle has been regularly maintained and had no known prior brake issues although there are times when the brakes skip when traction is involved. There are also sudden issues with the acceleration. Given the safety risk, I believe this incident may be related to a potential defect in the braking system or electronic control systems.”
Owner complaint to NHTSAFiled Apr 7, 2026Electrical system, Vehicle speed control, Service brakesCrash reportedODI 11729686

Fuel/propulsion system

14 reports
“I was stopped at an intersection. When I pressed the accelerator to try to pull across the intersection, the vehicle initially began to move forward but almost immediately all acceleration power was lost. The accelerator pedal could be pushed to the floor with no response from the vehicle. It took several seconds of feathering the accelerator for the vehicle to regain the ability to move forward and I was able to clear the intersection. This is the fourth time that I have experienced the same issue with this vehicle over the past two years. The problem cannot be replicated by the dealer. There are no warning lights on in the vehicle. I don’t know if warnings appear during this few seconds of power failure because it happens very quickly and my focus is trying to get out of the way of oncoming traffic. This is a serious safety concern because it has occurred while trying to move through an intersection or pull onto the road. The vehicle losing power and stopping in these moments could result in a collision with an oncoming vehicle.”
Owner complaint to NHTSAFiled Oct 31, 2025Unknown or other, Engine, Fuel/propulsion systemODI 11696721

Vehicle speed control

12 reports5 crashes
“As I attempted to park in a stall in the parking garage, I turned the steering wheel to the right and aligned the vehicle in preparation to back into the stall. In the split second that I took my foot off the accelerator to put it on the brake pedal in preparation to switch gears, the vehicle surged forward rapidly. I slammed on the brake as hard as I could, fearful that it would hit the car in the stall ahead. Maybe that's an indication that the Emergency Braking System failed, too. I don't know whether it stopped me or me slamming on the brake, but I was within 18 inches of the vehicle in the stall ahead of me. It truly scared me, which is what caused me to search for whether this was a known issue for 2021 Venzas and found that others have had this issue occur.”
Owner complaint to NHTSAFiled Oct 19, 2025Vehicle speed controlODI 11694412

Service brakes

11 reports6 crashes
“It's its been about 4 times for myself and twice for my husband. When pulling out of parking lot onto busy street making a right hand turn, the car failed to accelerate so that I can merge onto the street. I almost got reareded twice because of this not being able to get up to speed. I have taken it to the dealer twice. The first time they told me there was a computer recall so he would do the update and it if it happened after that to bring it in. We'll it's happened many more times. And the dealer can't tell me what it is.”
Owner complaint to NHTSAFiled Jan 5, 2024Electrical system, Vehicle speed control, Service brakesODI 11563852
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.