Problems · NHTSA complaints

2023 Toyota Venza Hybrid problems

Owners filed 21 complaints about the 2023 Toyota Venza Hybrid with NHTSA between Jan 2023 and May 2026. The most-cited component is forward collision avoidance (6).

Complaints
21
Filed with NHTSA
Crashes
10
Reported by owners
Fires
0
Reported by owners
Injuries
9
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Forward collision avoidance6
  2. Electrical system4
  3. Vehicle speed control3
  4. Exterior lighting3
  5. Service brakes3
  6. Air bags2
  7. Visibility/wiper2
  8. Power train1
  9. Equipment1
  10. Back over prevention1
  11. Engine1
  12. Other / unknown3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20236
20244
20257
20264

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Forward collision avoidance

6 reports5 crashes
“The front headlight developed condensation with zero evidence of a hit or accident. Additionally, the car randomly loses power when going from a stop to acceleration, leaving me in the middle of an intersection with no power for about 3-5 seconds”
Owner complaint to NHTSAFiled Jun 17, 2025Exterior lighting, Forward collision avoidanceODI 11667562

Electrical system

4 reports1 crash1 related recall
“The entertainment screen keeps going on and off. The radio will not stay on! I brought it to the Toyota dealer and told them the problem and that I saw on the internet a recall for this problem. He checked the vin number and said it was not mine. He also if it’s the screen that will be expensive to replace as my car is no longer in warranty”
Owner complaint to NHTSAFiled Mar 22, 2026Electrical systemODI 11726161

Vehicle speed control

3 reports3 crashes
“The contact owns a 2023 Toyota Venza Hybrid. The contact stated that while driving into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into the rear of another parked vehicle. No injuries were reported, and no police report was filed. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. A manufacturer's investigator came to the dealer to inspect the vehicle. The contact was informed that the Black Box information did not indicate that a vehicle malfunction had occurred during the crash. The contact indicated that the vehicle had experienced a second similar failure while driving 5 MPH, the accelerator pedal erroneously extended to the floor, and the vehicle began to unintentionally accelerate. The contact was able to press the brake pedal and safely stop the vehicle. The cause of the failures was not determined. The failure mileage was 15,000.”
Owner complaint to NHTSAFiled Sep 15, 2025Vehicle speed controlCrash reportedODI 11687390

Exterior lighting

3 reports
“When the headlights are on Low, not High beam, there is a dark horizontal round area and vertical streak (shadow) in the illuminated area in front of the vehicle. The dark area looks like an a large dark basket ball. It is only the left headlight. This shadow area prevents full illumination of the roadway on the left side of the of the vehicle. This also is a distraction and causes the driver's eyes to drift to the dark areas and further degrades nighttime driving safety. Per Toyota Forum, this problem is across the board for the Toyota vehicles, not just mine. When the lights are on Low and you hold a paper in front of the left light, the dark streak is easily seen.”
Owner complaint to NHTSAFiled Oct 15, 2023Exterior lightingODI 11550015

Service brakes

3 reports3 crashes
“We own a 2022 Toyota Venza Hybrid and are having problems with it "lunging forward" when applying the brake. This has happened multiply times. The first is when I was pulling very slowly into the garage because the car just fits through the door having only inches to spare on either side of the side view mirrors. As I was lightly applying the brake, the car LUNGED FORWARD, the word BRAKE in bold red letters appeared on the dashboard (The Forward Collision Warning) and the car jerked to a stop by itself avoiding hitting the back wall. It happened in a split second. No damage, no injuries. Not so the second time. On Feb 13, 2025, we were going to a local business. My husband was in the front passenger seat. We pulled into the parking lot and I turned right into the parking space. As I lightly applied the brake, the car violently LUNGED FORWARD hitting the cement post supporting the building. "No Forward Collision Warning light this time".There was a loud bang noise and both the driver, upper and lower and passenger airbags were deployed. The seatbelts jolted us back to our seats and locked up. There was smoke and a nasty smell (from the airbags). This all…”
Owner complaint to NHTSAFiled Feb 16, 2025Service brakes, EngineCrash reportedODI 11643026

Air bags

2 reports1 crash
“My name is [XXX] . I own a 2023 Toyota Venza Limited with about 36,000 miles. On [XXX], while driving, we heard a loud popping sound, and the passenger airbag indicator light came on with a red/orange warning symbol. There was no accident — this appears to be a defective or faulty airbag mechanism. This is a serious safety issue. Please log this report and provide a case number. I can be reached at [XXX] and will also follow up with my local dealer, Team Toyota in Glen Mills, Pennsylvania.”
Owner complaint to NHTSAFiled Sep 1, 2025Air bagsODI 11684255
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.