Problems · NHTSA complaints

2009 Toyota Venza problems

Owners filed 173 complaints about the 2009 Toyota Venza with NHTSA between May 2009 and Aug 2026. The most-cited component is vehicle speed control (36).

Complaints
173
Filed with NHTSA
Crashes
18
Reported by owners
Fires
3
Reported by owners
Injuries
16
People reported injured
Deaths
1
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Vehicle speed control36
  2. Electrical system20
  3. Seats20
  4. Power train19
  5. Service brakes17
  6. Air bags14
  7. Steering13
  8. Visibility/wiper13
  9. Visibility11
  10. Structure8
  11. Service brakes, hydraulic7
  12. Engine and engine cooling5
  13. Engine4
  14. Exterior lighting4

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20099
201043
201112
20124
20139
201420
201519
201610
20176
201810
20197
20204
20217
20222
20233
20244
20252
20262

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Vehicle speed control

36 reports9 crashes1 related recall
“NOTICED THE CAR ACCELERATING A LITTLE BIT,NOTHING LIKE A THROTTLE STUCK OR ANYTHING BUT JUST ACCELERATING A BIT MORE THAN I THINK,CURIOUS TO KNOW IF ANYONE ELSE IS HAVING THIS ISSUE AT ALL”
Owner complaint to NHTSAFiled Oct 15, 2015Vehicle speed controlODI 10782376

Electrical system

20 reports1 crash2 fires
“1) Passenger airbag isn’t measuring weight properly. Airbag safety message says airbag is off when seat is occupied. 2) Driver’s side seat heater is not working. The light registers that it is on, but it’s not. 3) Other I cannot describe”
Owner complaint to NHTSAFiled Aug 15, 2026Electrical system, Air bags, SeatsODI 11757219

Seats

20 reports3 fires2 related recalls
“Hello, I issue this complaint because my 2009 Venza interior started smelling like smoke. It went on for a bit thinking it may be something outside the vehicle. I then realized the smell was coming from the seat I was sitting on. I've read online about this problem and its seems this is a problem many owners of this vehicle have experienced. It seems to me this should be a safety hazard. Thank You [XXX]”
Owner complaint to NHTSAFiled Nov 19, 2024SeatsODI 11626280

Power train

19 reports
“I was at a stop sign and I was on an incline and I let the brake go to press the gas and the car started to go backwards and i almost hit the car behind me and and press the gas to go forward. Now anytime I am on an incline during a stop and if I let go the brake the car goes backwards.”
Owner complaint to NHTSAFiled Sep 16, 2023Power train, Service brakesODI 11544974

Service brakes

17 reports1 crash
“1) Brakes consistently 'softer' than normal. Sometimes require pumping the pedal to stop at all. Can be difficult to start car, brake pedal may not move at all to get starter button to light up. **Every time after sitting over night, when the car starts the pedal 'mushes' to the floor. It must be pumped to get any resistance. 2) Lack of reliable brakes poses real safety risk for everyone. I just had incident where I had difficulty stopping, nearly in accident. 3) One mechanic experienced lack of brakes when driving it, had to pump pedal to stop. 4) Multiple independent auto repair shops as well as local Toyota Dealer service have charged me thousands to repair, without success. 5) 6/27/23 warning light, 'check ABS', sensor unplugged by mechanic. Once master cylinder replaced, sensor reconnected. 6) I just called Toyota Corporate, was told they couldn't help, I'd have to pay to have it looked at again.”
Owner complaint to NHTSAFiled May 5, 2025Service brakesODI 11658926

Air bags

14 reports6 crashes2 related recalls
“The contact owns a 2009 Toyota Venza. The contact stated that while driving approximately 65 MPH the vehicle suddenly hydroplaned causing the driver to loose control of the steering and the vehicle crashed into a concrete median. The contact stated that during the crash the frontend of the vehicle was damaged but no air bags deployed. No injuries were reported. Police were called to the scene but no report was taken. The vehicle was later driven home. The cause of the failure was not determined. The manufacturer was not contacted. The contact indicated that prior to the crash the maintenance light had remained illuminated. The failure mileage was 72,800.”
Owner complaint to NHTSAFiled Nov 7, 2024Air bags, EngineCrash reportedODI 11623931
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.