Problems · NHTSA complaints

2012 Toyota Venza problems

Owners filed 25 complaints about the 2012 Toyota Venza with NHTSA between May 2013 and Aug 2025. The most-cited component is air bags (9).

Complaints
25
Filed with NHTSA
Crashes
6
Reported by owners
Fires
0
Reported by owners
Injuries
6
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Air bags9
  2. Visibility/wiper6
  3. Structure5
  4. Steering1
  5. Engine1
  6. Fuel/propulsion system1
  7. Seat belts1
  8. Vehicle speed control1
  9. Service brakes1
  10. Power train1
  11. Visibility1
  12. Other / unknown6

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 12, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20132
20143
20151
20161
20173
20184
20191
20203
20215
20221
20230
20240
20251

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Air bags

9 reports4 crashes2 related recalls
“The contact owns a 2012 Toyota Venza. The contact stated that upon starting the vehicle, the airbags warning light illuminated. The contact continued to drive the vehicle. The contact received a recall notification for NHTSA Campaign Number: 21V257000 (Air Bags) and the vehicle was taken to the dealer for the recall repair. The dealer advised the contact that the recalls repair had been completed; however, upon picking up the vehicle, the contact noticed that the airbags warning light remained illuminated. The dealer was notified of the failure. The dealer advised the contact that they would need to remove the driver’s and passenger’s side front door panels, and the carpet to repair the vehicle. The contact was also informed that the repair would be completed at her expense. The contact declined. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.”
Owner complaint to NHTSAFiled Jan 3, 2022Air bagsODI 11446013

Visibility/wiper

6 reports
“SUN VISORS, (DRIVER AND PASSENGER SIDES) HAVE BROKEN AND WILL NOT HOLD THE VISORS IN PLACE.THEY BOTH FALL AT RANDOM CAUSING DISTRACTIONS. THE VISORS HAVE NOT BEEN ABUSED IN ANY WAY AND SEEMS TO BE A COMMON PROBLEM FOR THE OWNERS OF THESE VEHICLES.”
Owner complaint to NHTSAFiled Apr 26, 2021Unknown or other, Visibility/wiperODI 11413886

Structure

5 reports1 crash
“AIR BAGS DID NOT DEPLOY WHEN I WAS IN AN ACCIDENT. I WAS HIY AT A HIGH SPEED ON DRIVERS DIDE FRONT WHEEL. I WAS IN MOYION WHIL A TRUCK HIT ME GOING AT A HIGH SPEED AND WAS DRAGGED WHEN WHEELS GOT STUCK”
Owner complaint to NHTSAFiled Feb 13, 2018Air bags, Seat belts, StructureCrash reportedODI 11072513

Steering

1 report1 crash
“On Dec. 17, 2023, shortly after 12:00 p.m.,I was driving my Toyota Venza on the highway under normal when the STEERING KNUCKLE suddenly fractured. This unexpected failure caused the vehicle to lose steering control, leading to a serious traffic accident. I inspected that part and found that the STEERIN KNUCKLE had broken abnormally, as the break showed no signs of any impact.”
Owner complaint to NHTSAFiled Aug 31, 2025Steering, Unknown or otherCrash reportedODI 11684157

Engine

1 report
“BRIEF ENGINE KNOCK/RATTLE NOISE AT COLD STARTUP. WHEN IN MOTION VEHICLE WILL MAKE RATTLING NOISE.”
Owner complaint to NHTSAFiled Jan 2, 2020EngineODI 11296692

Fuel/propulsion system

1 report
“MFR CASE #'S 1805171831 & 181490595. CAR IN YOUR SHOP 5/23/2018 THRU 5/30/2018. IF YOU ACCELERATE QUICKLY TAKING THE ENGINE PAST 3000 RPM'S YOU START TO GET A STRONG ROTTEN EGG TYPE SMELL IN THE CAR. WE DROPPED THE CAR OFF THE COMPLAINT WASN'T WRITTEN RIGHT FORCING THEM TO CALL US TO EXPLAIN. WHICH I DID AND GAVE EXAMPLES TO DRIVE IT SO IT COULD BE DUPLICATED. A FEW HOURS LATER JOE CALLS WITH THEY COULD ONLY GET BRAKE SMELL FROM THE CAR BECAUSE IT HAS AFTERMARKET BRAKES ON IT. LIKE I DID SOMETHING WRONG WHEN I SPENT $900 INSTEAD OF $2000.00 FOR TOYOTA. THEN I WAS ASKED WHAT KIND OF FUEL DO I USE. NOW WE USE FUEL FROM WAWA, SUNOCO, COSTCO, BJ'S IN THE LAST 5 YEARS. THE ONLY THING I WAS TOLD THEY DID WAS A HEALTH REPORT FROM A CODE SCANNER TO FIND OUT IT HAS NO CODES IN THE COMPUTER. I HAVE FOUND IN GOOGLE SEARCHS 309,000 HITS WITH THE WORDS "TOYOTA ROTTEN EGG SMELL" SO I WENT TO PICK UP THE CAR AND ASKED THE SERVICE MANGER ON DUTY IF I COULD QUICKLY DUPLICATE THE ORIGINAL COMPLAINT AS THEY WERE UNABLE TO. RAN THE ENGINE AT 4000RPMS FOR AROUND 2 TO 3 MINS. THE CAR BEGAN TO SMELL. THE SERVICE MANAGER ON DUTY TRULY SEEMED TO WANT TO HELP TO FIX THIS SAID SHE WOULD…”
Owner complaint to NHTSAFiled Jun 1, 2018Fuel/propulsion systemODI 11099139
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 12, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.