Problems · NHTSA complaints

2021 Volkswagen Arteon problems

Owners filed 14 complaints about the 2021 Volkswagen Arteon with NHTSA between Jul 2021 and Mar 2026. The most-cited component is forward collision avoidance (6).

Complaints
14
Filed with NHTSA
Crashes
1
Reported by owners
Fires
1
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Forward collision avoidance6
  2. Tires3
  3. Lane departure3
  4. Electrical system2
  5. Vehicle speed control1
  6. Air bags1
  7. Engine1
  8. Wheels1
  9. Exterior lighting1
  10. Other / unknown2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20211
20224
20233
20243
20252
20261

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Forward collision avoidance

6 reports1 crash1 fire
“This defect causes multiple, non-periodic, but repeated, "Travel assist unavailable" audible and visual alarms at seemingly unrelated and unpredictable times while driving. My favorite times are when you start making a turn after coming to a full stop and it alarms, asking you to take your eyes off the road and look at the dash. There is no way to turn the alarm off. It occurs even if you have the feature it is alarming about disabled or turned off. When the alarm triggers, the display has multiple yellow icons and frequently a large text/graphic in the middle of the digital cockpit. It can be extremely distracting. Apparently the fix is to replace the steering wheel. The steering wheel is on backorder for over four months now.”
Owner complaint to NHTSAFiled Feb 23, 2024Unknown or other, Forward collision avoidance, Lane departureODI 11573717

Tires

3 reports1 related recall
“Several of the tires showing delamination according to the dealership. Extremely hazardous to drive on tires as is. Manufacturer (Continental) advised me on 9/25/2025 they would replace 5 tires (car purchased new, came with full size spare). Continental representative give me their contact information and stated that they would have to deal directly with the dealership in order to complete the process. Dealership is stating to me at this point I will have to purchase the tires, the manufacturer will reimburse used them and they in turn will reimburse me. The dealer is in possession of my vehicle since Friday, 9/26/25 because they told me Ithe vehicle had to be on their premises before they could initiate the work order. Additionally on the evening of 9/26/25, the dealership personnel left the sunroof of my car fully open, there was a downpour of rain for several hours, causing water to enter the car (what the damages are as a result has not been relayed to me nor has the dealership order the tires to replace the defective ones.”
Owner complaint to NHTSAFiled Oct 1, 2025TiresODI 11690832

Lane departure

3 reports
“TRAVEL ASSIST ALERT KEEPS GOING OFF FOR NO REASON. IT IS VERY ANNOYING”
Owner complaint to NHTSAFiled Apr 10, 2025Forward collision avoidance, Lane departureODI 11653933

Electrical system

2 reports
“Date: March 9, 2026 FORMAL COMPLAINT: Safety Concern Regarding Unintended Acceleration** Vehicle Information: Year/Make/Model: 2021 Volkswagen Arteon VIN: [XXX] Purchased From: Clay Cooley Volkswagen (October 2024) To Whom It May Concern, I am writing to formally report a series of escalating electrical and mechanical failures regarding my 2021 Volkswagen Arteon. While the vehicle initially presented minor electrical glitches, the situation has recently devolved into a severe safety hazard that puts my life, and the lives of others, at risk. Timeline of Issues: Since my purchase in October 2024, I have experienced the following: * Infotainment Failure: The radio display frequently fails to render images or remains unresponsive. * Key Recognition Issues: The vehicle intermittently fails to recognize the key fob is present, leading to ignition delays. * Unintended Acceleration: Most critically, as of today, [XXX], the vehicle has spontaneously accelerated three times immediately upon being shifted from Park into Drive, without any input on the accelerator pedal. Urgent Safety Request The sudden, unexpected acceleration is a catastrophic failure of the vehicle's…”
Owner complaint to NHTSAFiled Mar 9, 2026Electrical system, Vehicle speed controlODI 11723077

Vehicle speed control

1 report

Air bags

1 report
“The contact owns a 2021 Volkswagen Arteon. The contact stated that while driving approximately 18 to 23 MPH, there was a loud clanking noise coming from the engine. The air bag warning light illuminated. The vehicle was towed to the dealer but was not yet diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 6,000.”
Owner complaint to NHTSAFiled Apr 2, 2024Air bags, EngineODI 11580634
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.