2023 Volkswagen Arteon problems

“Tire is 245/35 R 20. Tire sidewall blew out on a small bump/pothole at less than 15mph, losing all pressure and forcing to be towed. These are OEM tires with less than 2500 miles on them. Model is on backorder, so all new tires for vehicle had to be replaced. These tires are a known issue for the VW Arteon and customers are forced to pay for replacements at significant cost to "upgrade" to safer more well-built tires.”

“I am reporting a severe vehicle safety hazard introduced by Boston Volkswagen and ignored by Volkswagen Group of America. The dealership delivered a 2023 Volkswagen Arteon with an incorrect, non-factory wheel offset and tire configuration that dramatically alters the engineered suspension geometry, creating a high risk of tire contact against suspension struts and brake lines. Due to widespread public records of consumer deceit at this location, I have not contacted Boston Volkswagen directly. I escalated this vehicle safety concern directly to the manufacturer, Volkswagen Group of America (Case Ref: 2026-09-10-07714101). VW of USA is ignoring the danger of this mechanical configuration and refusing to issue a safety directive or corporate remedy, deflecting the matter entirely. Immediate intervention was required before this non-compliant vehicle setup caused a catastrophic component failure at highway speeds. This remediation has led to direct out of pocket costs on my part. Attachments included: Online post from original owner showing they requested improper configuration and depicting improper wheels car was delivered with, Carfax from time of my my…”