2025 Volkswagen Atlas Cross Sport problems

“I keep having issues with the entertainment screen where it stops working. When this happens there are multiple issues: I can not control the temperature and my gps shows I’m in a different town causing my heads up speed limit telling me the speed limit is 50mph in my 25mph neighborhood. Bill jacobs Volkswagen does not care as I have brought it in on multiple occasions and they keep informing me it works as designed. I have sent them videos and pictures. The entertainment screen controls everything in the car since there are no buttons anymore.”

“I am reporting a serious safety defect involving my 2025 Volkswagen Atlas Cross Sport SE, VIN [XXX]. The vehicle repeatedly experienced shaking, hesitation, warning lights, loss of power, and engine shutdowns. On approximately XXX, the engine shut off while the vehicle was idling in Drive at approximately 48,582 miles. On approximately XXX, multiple warning lights appeared and the vehicle stopped operating while being driven on the highway, creating a serious collision risk. An independent diagnostic scan recorded code P2402, EVAP leak-detection-pump control circuit high. Volkswagen personnel had previously been notified of a vacuum-related concern. [XXX] Volkswagen of [XXX] took possession of the vehicle on XXX, at approximately 49,900 miles. The authorized Volkswagen dealership then informed me in writing that the gas tank had “collapsed inward” and that it would replace the tank and other EVAP components. I am concerned that an EVAP or venting malfunction created excessive vacuum and caused the tank to collapse. Tank deformation could potentially damage the tank, seams, seals, fuel lines, fittings, fuel-pump assembly, or vapor connections. Any resulting fuel…”

“Follow-up to NHTSA complaint ODI #11742508 regarding the same vehicle and VIN. Vehicle experienced intermittent electrical failures while driving, including dashboard warning lights, charging system warnings, infotainment failures, communication fault codes, and intermittent loss of throttle response while entering intersections. Dealer initially stated they could not duplicate the issue and vehicle was returned multiple times despite ongoing safety concerns. Dealership has now confirmed an electrical failure involving the wire harness between the alternator and control module. Dealer stated they found an open circuit/short in the harness and ordered replacement parts after multiple repair attempts Concern remains regarding intermittent electrical and drivability failures affecting vehicle safety.”

“On August 31, 2026, while driving my 2025 Volkswagen Atlas Cross Sport on the highway, multiple warning lights illuminated and the vehicle stopped operating while I was in traffic. The sudden loss of vehicle operation created a serious risk of a collision and placed me and other motorists in danger. This vehicle has experienced repeated problems including rough operation, hesitation/loss of acceleration, warning lights, engine/misfire-related faults, and powertrain concerns. The vehicle has previously been presented to Volkswagen dealerships for diagnosis and repair, but the problems have continued. On the date of this incident, the vehicle again displayed three warning lights and then became inoperable while being driven on the highway. I am now afraid to operate the vehicle because I do not know when it may lose power or stop again. Volkswagen had a service appointment scheduled for the vehicle that day, but the appointment was canceled because the dealership stated that no loaner vehicle was available. I am requesting that NHTSA investigate this repeated loss-of-power/stalling condition because a vehicle that can suddenly stop operating in highway traffic…”

“The rear taillight lens on my 2025 Volkswagen Atlas Cross Sport cracked without an impact or collision. Water has entered the taillight assembly through the crack, creating condensation/water inside the lamp and a potential risk of lighting or electrical failure. The vehicle is still within its new-vehicle warranty, but Volkswagen/the dealer declined to repair the assembly. The taillight remains available for inspection. There was no crash, fire, injury, or police report. I understand that similar taillight cracking and water-intrusion problems have been reported by other Volkswagen owners. I believe this may indicate a broader defect trend.”

“1. Warning lights come on intermittently when no engine problem exists. After turning the engine on and off a few times, they go away. 2. Windshield wipers randomly turn on without being activated and not raining. 3. Screen glitches: Random screens pop up and scroll without being activated by a human.”