Problems · NHTSA complaints
2020 Volkswagen Atlas problems
Owners filed 27 complaints about the 2020 Volkswagen Atlas with NHTSA between Apr 2021 and Jul 2026. The most-cited component is electrical system (11).
Complaints
27
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system11
- Air bags8
- Forward collision avoidance7
- Steering5
- Service brakes4
- Engine3
- Fuel/propulsion system2
- Power train2
- Structure1
- Seats1
- Lane departure1
- Vehicle speed control1
- Other / unknown5
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Oct 31, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
2
9
3
5
5
3
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2021 | 2 |
| 2022 | 9 |
| 2023 | 3 |
| 2024 | 5 |
| 2025 | 5 |
| 2026 | 3 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
11 reports
“Two main issues... The automatic breaking will break in the most random spots. There is no car around but it reacts to certain ways the lines are painted on the road is my guess. It will do it to some cross walks as well as some round abouts. I've had to just turn it off so it doesn't kill me. Also, another issue is the battery. I just had the battery checked and it is good but when the the fuel gets below quarter taken the car will not crank. This has happened 3 times now.”
Air bags
8 reports2 related recalls
“The airbag occupancy detectors on the passenger side are faulty. I noticed that other similar models of the VW Atlas are having this issue and it has an active recall, but my particular model has not.”
Forward collision avoidance
7 reports
“We own a 2020 VW Atlas SE W/Technology. This vehicle has grossly failed to meet reliability expectations. Of most concern is the repeated failure of the vehicle's electric power steering rack. This component has been replaced 3 times on my vehicle. Each failure has been accompanied by a creak in the front suspension and a clunk in the steering movement. I have asked VW of America to extend the warranty on my vehicle as this failure and it's the history of failures lead me to believe I will encounter this issue again very soon. VWOA has denied my request so far stating that my warranty had already expired. I reminded them that they had already extended my warranty for a separate mechanical issue that I experienced with both this vehicle and my previous vehicle, a 2018 VW Atlas involving the cylinder head. Between the steering rack failure and their handling of a dangerous issue with faulty door harness wiring that caused the vehicle's autonomous emergency braking to engage in traffic, I sincerely believe that NHTSA needs to get involved to mandate additional recall campaigns or warranty extensions on these vehicles to protect consumers.”
Steering
5 reports
“The contact owns a 2020 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the steering wheel was difficult to turn, and the hazard indicator warning light illuminated. In addition, the steering wheel seized. The vehicle was towed to an independent mechanic where it was diagnosed with rack and pinion failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.”
Service brakes
4 reports
“The vehicle was giving a false alert about my driver's door being opened. The door was infact closed properly. During this time when i was driving when i came to a slowed or complete stop the car put the emgergency/parking brake on. This happened twice in seven days. I took the car to the dealership to look at it and it appears to be a known defect that the door latch can freeze and cause this malfunction. The car has not been in an accident and is less than 5 years old. The repair is $1000. This abrupt braking was hazardous as it cause the car to stop short, my family could have been rear-ended.”
Engine
3 reports
“Hello. I have a 2020 Vw Atlas V6 SE R-Line. The truck shots off when idleling, on speeds of 5 mph to 10 mph and even on the highway. This is a serious problem and extremely dangerous to my family and myself as well as other owners that have the same issue wile driving on highways. It can easily cause a serious accident. This has happened multiple times and I even took it to the dealership to get it diagnosed and repair. They replaced the vapor charcoal canister and the issue was gone for about a year and it came right back. This does not bring any codes on the vehicle so it's very had do diagnosed. But it does gives you an error malfunction warning after it shots off when doing highway speeds. I did some research and found the multiple people have the same exact issue with this vehicles.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 31, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.