Problems · NHTSA complaints
2003 Volkswagen Eurovan problems
Owners filed 19 complaints about the 2003 Volkswagen Eurovan with NHTSA between Jan 2003 and Oct 2020. The most-cited component is engine and engine cooling (6).
Complaints
19
Filed with NHTSA
Crashes
0
Reported by owners
Fires
4
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Engine and engine cooling6
- Seats3
- Electrical system2
- Structure2
- Latches/locks/linkages2
- Seat belts2
- Power train2
- Suspension1
- Wheels1
- Engine1
- Equipment1
- Other / unknown2
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
2
1
1
2
0
1
1
1
3
1
1
0
0
2
2
0
0
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2003 | 2 |
| 2004 | 1 |
| 2005 | 1 |
| 2006 | 2 |
| 2007 | 0 |
| 2008 | 1 |
| 2009 | 1 |
| 2010 | 1 |
| 2011 | 3 |
| 2012 | 1 |
| 2013 | 1 |
| 2014 | 0 |
| 2015 | 0 |
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Engine and engine cooling
6 reports
“TL* THE CONTACT OWNS A 2003 VOLKSWAGEN EUROVAN. WHILE THE VEHICLE WAS PARKED OR IDLING, THERE WAS A STRONG ODOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A LEAK IN THE MANIFOLD, WHICH CAUSED EXHAUST FUMES TO ENTER THE VEHICLE THROUGH THE AIR INTAKE. THE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE VIN WAS NOT AVAILABLE. ..UPDATED 08/22/17 *BF *TR”
Seats
3 reports2 fires
“WHILE DRIVING ON CITY STREET, THE PASSENGER SEAT HEATER CAUGHT THE SEAT ON FIRE BURNING SEAT COVER, AND PASSENGER'S COAT, FLEECE VEST AND SCALDING BACK OF PASSENGER. THERE WAS NOT A CRASH, BUT THIS EVENT COULD HAVE BEEN MORE SEVERE IF IT HAD BEEN THE DRIVER OR IF MORE SIGNIFICANT INJURY TO PASSENGER. WE WERE VERY CONCERNED ABOUT THIS EVENT BECAUSE OF SAFETY AND LOSS OF PERSONAL PROPERTY AND INJURY. WE IMMEDIATELY CONTACTED OUR LOCAL VOLKSWAGEN DEALERSHIP WHO TOOK PHOTOS AND COMMENTED THAT "THIS SHOULD NOT HAPPEN REGARDLESS OF AGE OF OUR VEHICLE AND WE WILL ADDRESS THIS RIGHT AWAY". WE CONTACTED VOLKSWAGEN'S ONLINE CUSTOMER CARE SERVICE VIA EMAIL AS ADVISED BY OUR LOCAL DEALERSHIP. AFTER A FEW EMAIL EXCHANGES, VOLKSWAGEN FINALLY COMMENTED THAT THIS EVENT IS NOT THEIR RESPONSIBILITY BECAUSE OF THE AGE AND MILEAGE OF THE VEHICLE. WE ARE MOST CONCERNED ABOUT THE SAFETY OF THE VEHICLE. VOLKSWAGEN COMMENTED THAT THIS EVENT IS STRICTLY A WARRANTY ISSUE AND CONSIDERING THE AGE AND MILEAGE OF THE VEHICLE, THERE ARE NO APPLICABLE WARRANTIES. VOLKSWAGEN COMMENTED FURTHER THAT IF WE WANT TO ENSURE SAFETY OF THE SEAT HEATERS OR OTHER ASPECTS OF THE VAN, WE MUST SCHEDULE AN…”
Electrical system
2 reports2 fires
“THE HEATING ELEMENTS IN THE SEAT WHICH HEAT THE SEAT WHEN TURNED ON (SEAT HEATERS) CAUGHT FIRE AND BURNED THROUGH THE SEAT, ALMOST BURNING MY BACKSIDE. CAR WAS STATIONARY. WARMING UP THE ENGINE FOR ABOUT 8 MINUTES IN THE MORNING BEFORE DRIVING TO WORK.”
Structure
2 reports
“THE SIDE DOOR LATCH WON'T LATCH WHEN THE TEMPERATURE DROPS BELOW FREEZING. SO THE DOOR, WHICH IS ON SLIDERS, WILL JUST SWING OPEN WHILE DRIVING UNLESS YOU HAVE IT BUNGEE-CORDED. IT WILL ONLY LATCH WHEN THE TEMPERATURE RISES OR AFTER YOU PARK IT IN A HEATED GARAGE. THIS IS A PERSISTENT PROBLEM WITH VOLKSWAGEN EUROVAN OWNERS - AT LEAST THAT SEEMS APPARENT AFTER READING BLOGS ON THE INTERNET. NO ONE AT THE VOLKSWAGEN DEALERSHIPS I TALK TO SEEM TO KNOW HOW TO FIX THE PROBLEM THOUGH THEY SEEM FAMILIAR WITH IT. IT IS REALLY DANGEROUS AND LAME THAT VOLKSWAGEN HAS NOT ADDRESSED THIS ISSUE. WE HAVE EXPERIENCED THIS PROBLEM ONLY IN THE PAST TWO WINTERS - BEFORE THAT, WE ONLY DROVE THE CAR IN THE SUMMER. NOW IT IS SO BAD IT'S PRETTY MUCH NEVER CLOSED NOW THAT IS WINTER. AND NO ON WE HAVE BROUGHT THE CAR TO CAN FIX IT. *TR”
Latches/locks/linkages
2 reports
“PASSENGER SIDE SLIDING DOOR DOES NOT LATCH FULLY, AND MAY NOT LOCK/UNLOCK, OR LATCH, AT ALL, AT TEMPERATURES BELOW 30 DEGREES FAHRENHEIT. EXTERIOR HANDLE STICKS AND DOES NOT OPERATE AT TEMPERATURES BELOW 30 DEGREES FAHRENHEIT. THIS PROBLEM MAY OCCUR TO A LESSER DEGREE AT TEMPERATURES AS HIGH AS 40 DEGREES. THIS PRESENTS A HAZARD OF THEFT/VANDALISM FOR PARKED CARS, AND MAY ENDANGER CHILD PASSENGERS, OR OTHER VEHICLES DUE TO OBJECTS FALLING FROM AN OPENED (UNLATCHED) DOOR. DOCUMENTATION OF EXTENSIVE COMMUNITY EXPERIENCE WITH THIS DEFECT MAY BE FOUND AT HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?2967817. *TR”
Seat belts
2 reports
“TL* THE CONTACT OWNS A 2003 VOLKSWAGEN EUROVAN. THE CONTACT NOTICED THAT THE REAR, MIDDLE SEAT BELT BUCKLE HAD BROKEN INTO SEVERAL PIECES. IN ADDITION, THE REAR DRIVERS SEAT BELT WOULD NOT CONNECT TO THE BASE BUCKLE HOUSING. THE MANUFACTURER WAS CONTACTED BUT WOULD PROVIDE NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 150000.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.