2011 Volkswagen Jetta engine and engine cooling problems

“The contact owns a 2011 Volkswagen Jetta. The contact stated while driving approximately 40 MPH, the splash guard detached from the vehicle and damaged the radiator. The contact stated no warning light was illuminated. The contact was able to continue driving to his destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.”

“The contact owns a 2011 Volkswagen Jetta Sportwagen. The contact stated while driving approximately 55 MPH, the catalytic convertor warning light illuminated. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the particle filter needed to be removed and reinstalled. The vehicle was repaired. The contact stated that the failure reoccurred and the vehicle was taken to a different dealer who determined that the particle filter needed to be checked and reinstalled. Additionally, the EGR cooler needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact had taken the vehicle back to the second dealer; however, the vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.”

“WAS DRIVING OUR 2011 JETTA SPORTWAGEN TDI 25 MPH AND CHECK ENGINE LIGHT AND ENGINE HEATER LIGHT WERE FLASHING. CAR WENT INTO SAFE MODE WITH VERY LITTLE THROTTLE CONTROL. TOOK TO DEALER AND WAS TOLD A CATASTROPHIC FUEL SYSTEM FAILURE OCCURRED AND THE ENTIRE FUEL SYSTEM NEEDS TO BE REPLACED. FOUND OTHER CAR OWNERS ONLINE HAVE HAD SIMILAR ISSUES. IT IS BEING COVERED UNDER WARRANTY BUT IF THIS IS AN ON GOING PROBLEM SHOULD BE ADDRESSED. THIS WOULD BE A HUGE EXPENSE OVER $6,000.00 IF NOT UNDER WARRANTY. *TR”

“TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE COOLANT LEVEL DECREASED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE, BUT FILLED THE COOLANT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.”

“NOVEMBER 2014 INCIDENTS: TWO INCIDENTS OF FAILING TO START. FIRST INCIDENT: CAR FAILED TO START ONCE AND STARTED ON SECOND TRY. SECOND INCIDENT: CAR SEVERAL TIMES FAILED TO START & ENGINE MADE CLANKING NOISE. HAD CAR TOWED TO VW AGENCY. CAR STARTED AFTER UNLOADED FROM TOW TRUCK AND AGENCY FOUND NOTHING WRONG. DECEMBER 2014 INCIDENT: CAR STARTED, BUT AFTER SLOWLY DRIVING TO PARKING LOT EXIT AND BEFORE AT FULL STOP, AT ENGINE QUIT AND WOULD NOT RESTART. I PUT THE CAR IN NEUTRAL AND BACKED DOWN A SLIGHT GRADE TO GET CAR OUT OF TRAFFIC; AFTER COMING TO A STOP THE CAR STARTED UP.”

“SINCE THE END OF MARCH, 2014, MY 2011 JETTA HAS COMPLETELY SHUT OFF WHILE IN IDLE. UNTIL RECENTLY IT HAS SHUT OFF WHILE IN DRIVE AT LOW SPEEDS, THE VEHICLE BEGINS BUCKING AND HAVING LITTLE HICCUPS, AND THEN IT JUST SHUTS OFF, SOMETIMES ABLE TO GET IT TO RESTART, OTHER TIMES IT DOES NOT TURN RIGHT BACK ON. I HAVE ALREADY HAD THE FUEL PUMP REPLACED, AND THE CRANK SENSOR, AND HAVE PAID HUNDREDS IN TESTING THUS FAR. I AM EXTREMELY FRUSTRATED AT THIS POINT. THE CAR HAS BEEN TO 2 DIFFERENT DEALERSHIPS, TWICE EACH, AND THE FIRST TIME IT WENT IN ANYWHERE WAS A LOCAL AUTO SHOP, BUT EVERY TIME SINCE IT HAS GONE TO AN AUTHORIZED VW DEALER. NO ONE CAN SEEM TO FIGURE OUT WHAT IS GOING ON WITH MY CAR. THIS IS A VERY SCARY SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED, AND READING OTHER PEOPLES COMPLAINTS IT SEEMS I AM NOT THE ONLY ONE WHO IS HAVING ISSUES WITH THEIR CAR SHUTTING OFF. *TR”