Problems · by component

2011 Volkswagen Jetta unknown or other problems

66 owner complaints to NHTSA about the 2011 Volkswagen Jetta cite unknown or other, 10% of all 640 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
66
10% of all complaints
Crashes
3
Reported by owners
Fires
1
Reported by owners
Injuries
4
Reported by owners
01 —Owner reports

What owners say about the unknown or other

Verbatim from NHTSA complaints, newest first
“Because of recall, car was not engaged in park completely like it stated after I got out it rolled away down the hill and hit a tree, therefore the recall caused my accident. Yes the problem has been confirmed it is a recall. No it has not been inspected by dealer or police. Volkswagen will not engage in any further investigations they say it's my fault. There were no warning lamps.”
Owner complaint to NHTSAFiled Apr 26, 2025Structure, Vehicle speed control, Unknown or otherCrash reportedODI 11656916
“Component/System Failure/Malfunction: ignition switch and starter, possibly transmission Yes, available for inspection upon request. Car has randomly stalled while in motion; ignition and starter switch have been replaced as well as microswitch panel - yet problem persists. Power steering shuts down, steering wheel becomes very difficult to turn. Have to put car in neutral, typically, and try to restart while in motion. Has happened over 100 times; replaced alternator as well. Battery was replaced, brand new, yet was drained multiple times - recharged at Autozone. Vehicle was brought to Larry H. Miller Volkswagen - was advised the problem was fixed, as well as recall repairs (microswitch), paid for the service, went to leave dealership and problem immediately happened again. Complete shut off. Would stay running a little longer while in neutral or AC on. When the vehicle stalls the only light that comes on is the battery light. All other lights and systems work. Ran diagnostic codes through personal mechanic, friend, and dealership... Code states "Key/Ignition/Computer" but unsure what specifically. The 2011 Volkswagen Jetta also does not have the original key…”
Owner complaint to NHTSAFiled Sep 21, 2024Electrical system, Unknown or otherODI 11615800
“Door unexpectedly does not close and latch correctly. Had to hold the car door the whole time driving. The driver door and passenger door has done it so far. This needs to look into.”
Owner complaint to NHTSAFiled Feb 13, 2024Electrical system, Structure, Unknown or otherODI 11571769
“Car keeps turning off while driving and battery light comes on the dash board. Restarts and light no longer comes on until it turns off again. Drives for awhile again and same thing happens. Have changed numerous parts but without anything showing, can't diagnose it. Unpredictable to when it will turn off.”
Owner complaint to NHTSAFiled Dec 3, 2023Unknown or otherODI 11558215
“Volkswagen Jettas between 2011-2014 received a recall for the clockspring issue that occurs. I just learned that I am experiencing the same issue and my car is the same year and make. Both the airbag light is on and the horn does not work properly which is a major safety risk. VW said they will not cover the repair however this is a serious safety issue which has clearly been a problem.”
Owner complaint to NHTSAFiled Jun 20, 2023Air bags, Unknown or otherODI 11527943
“The ABS module in this vehicle has failed as the ABS, Traction Control, Airbag, and Brake lights are all on with the brake light flashing. The dealership stated a new module would be needed to have functioning anti lock brakes. In reference to case - NHTSA: 16V913, I believe the same components are the same as the power train did not change between the two vehicles. I am having the same symptoms as stated in this document but there is no recall as of yet.”
Owner complaint to NHTSAFiled Apr 16, 2022Electrical system, Unknown or other, Service brakesODI 11460999

Showing 6 of 66 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Unknown or other

Free remedy

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Unknown or otherReported Sep 25, 2019NHTSA 19V679000
Data from NHTSA Recalls API · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.