Research · complaint index

Volkswagen Jetta years to avoidWhat NHTSA complaint data does and doesn’t say

We compared 31 model years of the Volkswagen Jetta by owner complaints to NHTSA, adjusted for how long each year has been on the road. 2019, 2010, 2009, 2011, 2013, 2012 stand out with at least twice the typical complaint rate.

01 —Complaint index

Complaints per year on the road

1.0 = typical year for this model
View as table
Model yearComplaints per year since release
19966
19975
19987
199913
200017
200126
200228
200319
200410
200511
200628
200710
200810
200950
201051
201140
201235
201337
201430
201516
201615
201716
20184
201969
20208
202112
20229
202311
202415
202516
20266
YearComplaintsPer year on roadIndexRecallsCrashesSignal
202666—10Too new to judge
202532161.024Typical
202446151.002Typical
202343110.701Typical
20224390.511Typical
202171120.743Typical
20205480.561Fewest complaints
2019552694.31119Most complaints
20183240.231Fewest complaints
2017160161.0718Typical
2016164150.9518Typical
2015196161.088Typical
2014388301.9520Typical
2013518372.3612Most complaints
2012527352.2824Most complaints
2011640402.51028Most complaints
2010875513.2524Most complaints
2009905503.1731Most complaints
2008190100.664Typical
2007201100.6611Typical
2006580281.7615Typical
2005248110.778Typical
2004233100.6515Typical
2003463191.2425Typical
2002711281.8732Typical
2001677261.6741Typical
2000451171.0527Typical
1999354130.8733Typical
199819470.4311Fewest complaints
199714150.3215Fewest complaints
199618360.4217Fewest complaints
  • 20266 complaints · 1 recallToo new to judge
  • 202532 complaints · 2 recallsTypical
  • 202446 complaints · 0 recallsTypical
  • 202343 complaints · 0 recallsTypical
  • 202243 complaints · 1 recallTypical
  • 202171 complaints · 4 recallsTypical
  • 202054 complaints · 6 recallsFewest complaints
  • 2019552 complaints · 11 recallsMost complaints
  • 201832 complaints · 3 recallsFewest complaints
  • 2017160 complaints · 7 recallsTypical
  • 2016164 complaints · 5 recallsTypical
  • 2015196 complaints · 8 recallsTypical
  • 2014388 complaints · 5 recallsTypical
  • 2013518 complaints · 6 recallsMost complaints
  • 2012527 complaints · 8 recallsMost complaints
  • 2011640 complaints · 10 recallsMost complaints
  • 2010875 complaints · 5 recallsMost complaints
  • 2009905 complaints · 7 recallsMost complaints
  • 2008190 complaints · 6 recallsTypical
  • 2007201 complaints · 6 recallsTypical
  • 2006580 complaints · 6 recallsTypical
  • 2005248 complaints · 7 recallsTypical
  • 2004233 complaints · 5 recallsTypical
  • 2003463 complaints · 4 recallsTypical
  • 2002711 complaints · 7 recallsTypical
  • 2001677 complaints · 7 recallsTypical
  • 2000451 complaints · 5 recallsTypical
  • 1999354 complaints · 7 recallsTypical
  • 1998194 complaints · 3 recallsFewest complaints
  • 1997141 complaints · 2 recallsFewest complaints
  • 1996183 complaints · 2 recallsFewest complaints
Data from NHTSA Complaints & Recalls APIs · synced Nov 9, 2026

Fewest complaints for their age: 2018, 1997, 1996, 1998, 2020.

02 —FAQ

About this comparison

What Volkswagen Jetta years have the most complaints?

Adjusted for years on the road, 2019, 2010, 2009, 2011, 2013, 2012 drew at least twice the typical rate of NHTSA owner complaints among the 31 model years compared.

Is this a reliability rating?

No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.