Research · Compact Cars

2004 Volkswagen JettaRecalls, problems, MPG & safety

NHTSA lists 5 safety recalls and 233 owner complaints for the 2004 Volkswagen Jetta. Most complaints involve engine and engine cooling (37) and electrical system (36). The EPA rates it 22–36 mpg combined.

Combined MPG
22–36mpg
EPA · 12 versions
NHTSA overall
—
Not rated by NCAP
Safety recalls
5campaigns
Latest Sep 2020
Owner complaints
233
Top: engine and engine cooling
Fuel cost / yr
$2,600est.
EPA estimate, best version
01 —Recalls

Safety recalls

5 NHTSA campaigns · applies to some vehicles, check your VIN

Service brakes

Free remedy

Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

Service brakes, hydraulicReported Sep 23, 2020NHTSA 20E064000

Engine and engine cooling: engine

Free remedy

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.

Engine and engine coolingReported Mar 7, 2014NHTSA 14E007000

Service brakes

Free remedy

CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.

Service brakes, hydraulicReported Mar 29, 2007NHTSA 07E023000
Data from NHTSA Recalls API · synced Nov 10, 2026 · All recall detailsNHTSA vehicle page
02 —Complaints

Owner complaints by component

233 complaints filed with NHTSA · Mar 2004 – Sep 2025
  1. Engine and engine cooling37
  2. Electrical system36
  3. Power train35
  4. Seats22
  5. Air bags21
  6. Fuel system, diesel13
  7. Engine11
  8. Fuel/propulsion system10
  9. Fuel system, gasoline10

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

By model year

Complaints for each Jetta model year we’ve synced.

View as table
Model yearNHTSA complaints
1996183
1997141
1998194
1999354
2000451
2001677
2002711
2003463
2004233
2005248
2006580
2007201
2008190
2009905
2010875
2011640
2012527
2013518
2014388
2015196
2016164
2017160
201832
2019552
202054
202171
202243
202343
202446
202532
20266
Crashes reported
15
Fires reported
20
Injuries reported
15
Deaths reported
0
Data from NHTSA Complaints API · synced Nov 10, 2026 · Full problem breakdownNHTSA vehicle page
03 —Common problems

What owners report most

Verbatim excerpts from NHTSA complaints, by component

Engine and engine cooling

37 reports1 fire
“I DRIVE A 2004 VOLKSWAGEN JETTA AND IN 2008 IT BEGAN SMELLING OF CRAYONS. THE SMELL HAS SLOWLY PROGRESSED OVER THE YEARS TO THE POINT OF NAUSEATING MYSELF AND MY PASSENGERS. ON MY DRIVE TO WORK THE SMELL IS SO POTENT THAT I AM NOT ABLE TO UST THE A/C AS IT HAS THE SMELL STUCK IN IT AND WHEN THE WINDOWS ARE UP THE SMELL IS VERY BAD. IF YOU EVEN SIT IN THE CAR FOR A MINUTE WHEN YOU EXIT YOUR CLOTHES AND HAIR AND SKIN SMELL LIKE CRAYONS. WHEN THE CAR GETS HOT FROM SITTING IN THE SUN THE SMELL IS VERY VERY STRONG. WHEN OTHER PASSENGERS ENTER MY CAR, THEY EXPERIENCE HEAD ACHES, EXTREME ALLERGY SYMPTOMS, AND SICK TO THE STOMACH FEELINGS. I'VE REACHED OUT TO VOLKSWAGEN THROUGH BOTH DEALER AND THE VW OF AMERICA WEBSITE. DEALERSHIPS SAY THERE IS NO FIX FOR THIS SMELL (CAUSED BY AN OUTGASSING OF SOUND DEADENING MATERIAL). VOLKSWAGEN DENIES CLAIMS OF THIS BEING AN ISSUE. HOWEVER, IF YOU TYPE "MY JETTA SMELLS LIKE" INTO ANY SEARCH ENGINE IT IMMEDIATELY POPULATES WITH "CRAYONS". I AM FRUSTRATED THAT MY CAR PHYSICALLY MAKES ME SICK AND THE MANUFACTURER REMAINS PURPOSEFULLY OBLIVIOUS TO WHAT COULD ONLY BE DESCRIBED AS A DESIGN FLAW. I'M POSTING THIS CLAIM AS A PUBLIC RECORD…”
Owner complaint to NHTSAFiled Jul 5, 2014Engine and engine coolingODI 10608275

Electrical system

36 reports6 fires
“The contact owns a 2004 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed while it was raining, the windshield wipers were activated; however, the wipers failed to function as intended. The contact stated that the wipers failed to operate. In addition, the contact stated the brake lights failed to function as intended. The contact was informed that the brake lights failed to activate while the brake pedal was depressed. The contact stated that the front driver's side window was closed; however, the driver's front side window was independently lowered. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with an electrical system failure. The contact stated that the battery, the alternator, the fuses, and the windshield wiper motor were all replaced; however, the failure reoccurred. The failure became a persistent failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.”
Owner complaint to NHTSAFiled Sep 3, 2025Electrical systemODI 11684740

Power train

35 reports
“VEHICLE EXPERIENCES SOMEWHAT FREQUENT ROUGH OR HARD SHIFTS BETWEEN GEARS, AND REVERSE GEAR HAS SUDDENLY STOPPED WORKING MOST OF THE TIME - WILL NOT ENGAGE REVERSE, BUT INSTEAD ACTS AS IF CAR IS IN NEUTRAL (MAKES A SLIGHT ELECTRONIC SOUND WHEN SHIFTED). RENDERS CAR HIGHLY UNSAFE TO DRIVE WITHOUT THE ABILITY TO DRIVE IN REVERSE. CAR HAS ONLY 83,000 MILES, AND THIS IS CONSIDERED A "SEALED" TRANSMISSION BY VOLKSWAGEN; ONLY MAINTENANCE REQUIRED TO THIS POINT IS CHECKING FOR LEAKS (PER MULTIPLE DEALERS AND OWNER'S MANUAL). VERY SIMILAR TO PROBLEMS EXPERIENCED IN MANY OTHER AUTOMATICS W/ THE TIPTRONIC FEATURE IN VOLKSWAGEN (SEE NEW BEETLES OF SIMILAR MODEL YEARS, WHERE VW ISSUED AN EXTENDED WARRANTY FOR THE VALVE BODY). HAVE BEEN TOLD BY NUMEROUS VW-COMPETENT TECHS THAT THE MOST LIKELY CULPRIT IS THE TRANSMISSION VALVE BODY, AND THAT VW AUTOMATICS ARE WIDELY KNOWN FOR HAVING THESE PROBLEMS. *TT”
Owner complaint to NHTSAFiled Jan 19, 2012Power trainODI 10444540
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026
04 —Key specs

Engines, transmissions & drive

12 versions rated by the EPA
EPA class
Compact Cars, Small Station Wagons
Engines
1.9L 4-cyl turbo diesel · 2.0L 4-cyl · 1.8L 4-cyl turbo · 2.8L 6-cyl
Transmissions
Manual 5-spd · Automatic (S5) · Automatic 4-spd · Manual 6-spd
Drive
Front-Wheel Drive
Fuel
Diesel · Regular Gasoline · Premium Gasoline

Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.

Data from EPA fueleconomy.gov · synced Nov 10, 2026EPA listing
05 —Fuel economy

EPA fuel economy by version

City / highway / combined, annual fuel cost and CO₂
EPA
VersionCityHwyComb.Fuel / yrCO₂ g/mi
Jetta
Man 5-spd, 4 cyl, 1.9 L, Diesel, Turbo · Front-Wheel Drive
324236$2,600283
Jetta
Auto (S5), 4 cyl, 1.9 L, Diesel, Turbo · Front-Wheel Drive
283932$2,950318
Jetta Wagon
Auto (S5), 4 cyl, 1.9 L, Diesel, Turbo · Front-Wheel Drive
283932$2,950318
Jetta
Auto 4-spd, 4 cyl, 2.0 L · Front-Wheel Drive
212824$2,600370
Jetta
Man 5-spd, 4 cyl, 1.8 L, Turbo · Front-Wheel Drive
212824$3,200370
Jetta
Man 5-spd, 4 cyl, 2.0 L · Front-Wheel Drive
212824$2,600370
Jetta Wagon
Man 5-spd, 4 cyl, 1.8 L, Turbo · Front-Wheel Drive
212824$3,200370
Jetta Wagon
Auto 4-spd, 4 cyl, 2.0 L · Front-Wheel Drive
202723$2,700386
Jetta
Auto (S5), 4 cyl, 1.8 L, Turbo · Front-Wheel Drive
192722$3,500404
Jetta
Man 6-spd, 4 cyl, 1.8 L, Turbo · Front-Wheel Drive
192722$3,500404
Jetta
Man 6-spd, 6 cyl, 2.8 L · Front-Wheel Drive
192722$3,500404
Jetta Wagon
Auto (S5), 4 cyl, 1.8 L, Turbo · Front-Wheel Drive
192722$3,500404
  • Jetta
    Man 5-spd, 4 cyl, 1.9 L, Diesel, Turbo
    32 city · 42 hwy · $2,600/yr
    36
    mpg comb.
  • Jetta
    Auto (S5), 4 cyl, 1.9 L, Diesel, Turbo
    28 city · 39 hwy · $2,950/yr
    32
    mpg comb.
  • Jetta Wagon
    Auto (S5), 4 cyl, 1.9 L, Diesel, Turbo
    28 city · 39 hwy · $2,950/yr
    32
    mpg comb.
  • Jetta
    Auto 4-spd, 4 cyl, 2.0 L
    21 city · 28 hwy · $2,600/yr
    24
    mpg comb.
  • Jetta
    Man 5-spd, 4 cyl, 1.8 L, Turbo
    21 city · 28 hwy · $3,200/yr
    24
    mpg comb.
  • Jetta
    Man 5-spd, 4 cyl, 2.0 L
    21 city · 28 hwy · $2,600/yr
    24
    mpg comb.
  • Jetta Wagon
    Man 5-spd, 4 cyl, 1.8 L, Turbo
    21 city · 28 hwy · $3,200/yr
    24
    mpg comb.
  • Jetta Wagon
    Auto 4-spd, 4 cyl, 2.0 L
    20 city · 27 hwy · $2,700/yr
    23
    mpg comb.
  • Jetta
    Auto (S5), 4 cyl, 1.8 L, Turbo
    19 city · 27 hwy · $3,500/yr
    22
    mpg comb.
  • Jetta
    Man 6-spd, 4 cyl, 1.8 L, Turbo
    19 city · 27 hwy · $3,500/yr
    22
    mpg comb.
  • Jetta
    Man 6-spd, 6 cyl, 2.8 L
    19 city · 27 hwy · $3,500/yr
    22
    mpg comb.
  • Jetta Wagon
    Auto (S5), 4 cyl, 1.8 L, Turbo
    19 city · 27 hwy · $3,500/yr
    22
    mpg comb.
Data from EPA fueleconomy.gov · synced Nov 10, 2026 · Fuel cost is EPA’s annual estimate (15,000 mi, 55% city)
06 —Safety

NHTSA 5-Star Safety Ratings

2 tested variants
NHTSA has not published 5-Star Safety Ratings for the 2004 Volkswagen Jetta as of Nov 10, 2026.
Data from NHTSA NCAP Safety Ratings API · synced Nov 10, 2026Vehicle 1309Vehicle 1308
07 —Maintenance

Maintenance basics

General guidance, not the OEM schedule. Check your owner’s manual.
General guidance
ItemMilesTimeNote
Engine oil & filter5,000–10,000 mi6–12 monthsFollow the oil-life monitor if fitted
Tire rotation5,000–7,500 miEvery oil changeCheck pressure monthly
Engine air filter15,000–30,000 mi1–2 yearsSooner in dusty areas
Cabin air filter15,000–25,000 mi1–2 years
Brake fluid—2–3 yearsAbsorbs moisture over time
Coolant60,000–100,000 mi5–10 yearsLong-life coolants last longer
Spark plugs60,000–100,000 mi—Iridium/platinum plugs at the long end
12V battery—3–5 yearsHeat shortens battery life
  • Engine oil & filter5,000–10,000 mi
    6–12 months
  • Tire rotation5,000–7,500 mi
    Every oil change
  • Engine air filter15,000–30,000 mi
    1–2 years
  • Cabin air filter15,000–25,000 mi
    1–2 years
  • Brake fluid—
    2–3 years
  • Coolant60,000–100,000 mi
    5–10 years
  • Spark plugs60,000–100,000 mi
    —
  • 12V battery—
    3–5 years
Typical intervals for modern cars. Severe service (towing, short trips, extreme heat or cold) shortens them.
09 —FAQ

2004 Jetta questions

How many recalls does the 2004 Volkswagen Jetta have?

5 safety recalls as of Nov 10, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.

What are the most common 2004 Volkswagen Jetta problems?

Owners filed 233 complaints with NHTSA. The most-cited components are engine and engine cooling (37), electrical system (36), power train (35). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.

What MPG does the 2004 Volkswagen Jetta get?

The EPA rates the 2004 Volkswagen Jetta at 22–36 mpg combined, depending on engine and drivetrain (12 versions rated).

Data from NHTSA & EPA · synced Nov 10, 2026