Problems · by component
2023 Volkswagen Taos service brakes problems
33 owner complaints to NHTSA about the 2023 Volkswagen Taos cite service brakes, 30% of all 110 complaints for this model year.
Complaints
33
30% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
What owners say about the service brakes
Verbatim from NHTSA complaints, newest first
“Brake Recall for VW 2023 Taos - Nov 2024 (10 or 11K Mileage). Brake pads changed. Continued to hear Brake Squeeking: taken in 10/15/2025, 11/14/2024, 1/3/2025, 5/17/2025. 12 mm at initial recall dropped to 7 mm at 17,900 miles. Upon leaving dealership, tech states VW uses "refurbished brake pads." Dealer washed pads, and sent me home. I have all invoices, they are larger in size. Unable to attach”
“am reporting a recurring rear brake issue with my vehicle. The rear brake pads and rotors have required replacement approximately every 20,000 miles, which appears abnormal given that the front brake pads have never required replacement and are still measuring approximately 8 mm. The rear brakes have worn prematurely and unevenly compared with the front brakes despite normal driving conditions. I am concerned this may indicate a defect involving the rear braking system, electronic parking brake, brake bias, calipers, or related components. The recurring premature rear brake wear has created repeated repair costs and raises concern that the braking system may not be functioning as designed. I would like this documented for safety review.”
“The brakes have prematurely worn to 1mm at 20,000 miles. Volkswagen is aware and has issued a TSB regarding the premature wear, however they failed to notify us during the first 2 service appointments that the wear on the brakes were due to be replaced. I feel this was intentional as they did not want to replace under the TSB and they waited until the wear was too severe and past the TSB date. Volkswagen waited to tell my 17 year old daughter that the brakes were worn and needed replacement at that point. Volkswagen is aware of the premature wear on the brakes and has put people at risk like my 17 year old daughter by not extending the warranty for longer than 2yr/24k miles or whichever comes first. This should be a minimum of 40k miles as rear brakes should not wear in that time frame on any vehicle. I also do not believe I was made aware of the issue or TSB at the time of vehicle purchase which fell well before the end date/mileage of the TSB.”
“In two separate instances the Autonomous Emergency Brake system was activated. Luckily there i didn't cause an accident. There was no one in front of me either times. Thats the worst of all the issues the vehicle has.”
“I was driving home from work in rush hour so traffic was pretty heavy and all of the sudden my gas pedal would not accelerate my car at all. I was cruising at 8-10 MPH as it was stop and go traffic. About 10 seconds later my break pedal stiffens and I am unable to break. Neither the gas or break pedal were functioning. It is a miracle that no accident was caused. I turned on my hazards lights but I was in the middle lane so I was unable to pull over (as I could not accelerate or break). I put my car in neutral but that did not help anything. I ended up having to put my car in park and turn the car completely off and back on before the pedals would function again. I got my car towed after the situation as I was terrified to drive in case it happened again. The dealership told me since no lights or codes came up they can’t find anything wrong. They gave me my car back but I do not feel safe driving the vehicle.”
“Rear brake pads needed replaced at 16,000 miles and need replaced again at 50,000. VW refuses to replace them or address the issue since the car is no longer under warranty.”
Showing 6 of 33 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.