Problems · NHTSA complaints

2025 Volkswagen Taos problems

Owners filed 12 complaints about the 2025 Volkswagen Taos with NHTSA between Jan 2026 and Oct 2026. The most-cited component is electrical system (5).

Complaints
12
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system5
  2. Forward collision avoidance3
  3. Engine3
  4. Service brakes2
  5. Vehicle speed control2
  6. Visibility/wiper1
  7. Lane departure1
  8. Fuel system, gasoline1
  9. Back over prevention1
  10. Structure1
  11. Wheels1
  12. Power train1
  13. Fuel/propulsion system1
  14. Other / unknown2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

5 reports1 crash1 related recall
“There was a safety recall on the 2025 VW Taos that I drive ([XXX]). On XXX an incident occurred causing a gear shift. The vehicle was dropped off at to Kelly Volkswagen in [XXX], [XXX] on XXX. The gear shift issue cause damage to the back on the vehicle. The collision center gave me a quote 3,600 dollars to fix the car. I hold VW responsible for what happen to the car. I was told that this is being investigate and I have not received a resolution yet. To backtrack, I did not get the Vehicle back until XXX from the collision center. VW did not make any attempt to reach out to the collision center to assess the findings. on XXX, the same thing occurred with the vehicle the gear was in drive and shift to reverse, I'm lucky I was a space where I was able to stop on time before the care hit any object.”
Owner complaint to NHTSAFiled Sep 20, 2026Electrical system, Forward collision avoidanceCrash reportedODI 11765638

Forward collision avoidance

3 reports2 crashes
“I rented this car from Enterprise. When I pulled out of the rental car facility, the car lurched forward. I applied the brakes. The car slowed down but did not stop and I rolled out into the street to the right. Enterprise is on the top of the hill and Pacific Coast Highway is at the bottom. The trolley and train tracks are close by. It is my habit to tap the brakes before any tracks even when there are no warning signals. When I tapped the brakes on the Taos, there was no response. Once I was over the tracks, I applied the brakes again and again, with no response. The car was rolling faster and faster down the hill. I determined it would be dangerous to attempt a right turn on Pacific Coast Highway with oncoming traffic and likely against the traffic light, or to cross the highway. I decided the safest course of action was to drive into a fenced, but empty, lot on the corner. I tried shoving the gear into park but it had no effect. The car stopped when it hit a fence post on the corner lot. Interestingly, the vehicle did not warn of any impending collision. The air bags did not deploy.”
Owner complaint to NHTSAFiled May 29, 2026Service brakes, Back over prevention, Forward collision avoidanceCrash reportedODI 11740764

Engine

3 reports
“My 2025 Volkswagen Taos is exhibiting active symptoms of a known safety recall involving electrical system malfunctions. The vehicle experienced multiple failures including the instrument cluster going blank, screens shutting off, and a false start condition where the dashboard illuminated with multiple warning lights. The vehicle became inoperable and required towing to a Volkswagen dealership. The dealership confirmed that the symptoms are consistent with the current recall but stated there is no available remedy at this time. They insist the vehicle be returned to me after only charging the battery, without any repair addressing the recall condition. I refused. I do not consider the vehicle safe to operate given the ongoing electrical failures and lack of an available fix. This complaint is being filed because a recalled vehicle is actively experiencing the defect, and the manufacturer is unable to provide a repair or safe interim solution.”
Owner complaint to NHTSAFiled Apr 28, 2026Electrical system, Unknown or other, EngineODI 11734340

Service brakes

2 reports1 crash
“The brake pedal failed and went to the floor; the vehicle would not brake. The service center identified the issue as a problem with the master cylinder. The vehicle had been serviced at an authorized service center every 10,000 miles. This incident occurred while driving and posed a threat to life and safety; the vehicle is a 2025 model.”
Owner complaint to NHTSAFiled Sep 10, 2026Service brakesODI 11763335

Vehicle speed control

2 reports
“While driving with my ACC activated to 71MPH, I was pulled over by Mass state police and told that my speed was between 76-81MPH. I've since confirmed the statement of the officer to be accurate by comparing the displayed vehicle speed is lower than what's displayed on apps such as Waze and google maps. Citation [XXX] was issued by the officer”
Owner complaint to NHTSAFiled Feb 26, 2026Vehicle speed control, Unknown or other, Forward collision avoidanceODI 11720642

Visibility/wiper

1 report
“The plastic dash parts reflect a ton of sunlight directly into the drivers field of view and make it hard to concentrate on the toad”
Owner complaint to NHTSAFiled Oct 18, 2026Visibility/wiperODI 11771906
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.