Problems · NHTSA complaints

2024 Volkswagen Tiguan problems

Owners filed 79 complaints about the 2024 Volkswagen Tiguan with NHTSA between Apr 2024 and Nov 2026. The most-cited component is electrical system (29).

Complaints
79
Filed with NHTSA
Crashes
3
Reported by owners
Fires
4
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system29
  2. Engine20
  3. Back over prevention10
  4. Visibility/wiper10
  5. Lane departure7
  6. Forward collision avoidance6
  7. Power train5
  8. Steering3
  9. Fuel/propulsion system3
  10. Engine and engine cooling2
  11. Exterior lighting2
  12. Structure2
  13. Air bags1
  14. Tires1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20247
202526
202646

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

29 reports3 fires
“Screen went black on vehicle entertainment console and SOS emergency system failure being reported by vehicle dashboard indicators. Rear-view camera is unreliable and video feed freezes or fails to display. No power delivery to charging ports. Mobile Wifi Access point paid service is inaccessible. Already taken vehicle into dealership who alerted me of a backorder for a necessary replacement of the f5 module to remedy the issue with vehicle. I am a lessee with a warranty on this vehicle. Dealership says I just have to wait. Is this car now unsafe to drive?”
Owner complaint to NHTSAFiled Nov 2, 2026Electrical system, Unknown or other, Lane departureODI 11775117

Engine

20 reports4 fires
“The vehicle experienced a sudden, total loss of motive power while driving on active roads on two separate occasions (10/06/2026 and 10/18/2026). The vehicle completely shuts off without throwing any preliminary dashboard warnings, battery lights, or error messages. Once shut down, the ignition will not turn over and the engine refuses to start. The vehicle can only be temporarily revived via an external jumpstart, indicating that the engine is draining the battery entirely while in motion because the alternator or smart battery charging module is defective. During the second incident on 10/18/2026, the vehicle stalled in the middle of a busy traffic intersection while stopping at a red light. My spouse and infant child were trapped in the vehicle for over two hours in an extremely high-risk crash zone before roadside help could arrive to jumpstart the vehicle. The local authorized Volkswagen dealership previously attempted to remedy the issue on 10/06/2026 by simply charging the battery for 24 hours, failing to find the root cause of the active electrical drainage and releasing an unsafe vehicle back into commerce. This is a severe, unpredictable stalling…”
Owner complaint to NHTSAFiled Oct 19, 2026Electrical system, EngineODI 11771998

Back over prevention

10 reports2 related recalls
“2024 VW Tiguan MIB3 module failed; dealership attempted software flash which completely disabled the federally mandated rear-view backup camera. Part is on national backorder with no ETA and VW Corporate refused assistance.”
Owner complaint to NHTSAFiled Oct 26, 2026Lane departure, Back over preventionODI 11773629

Visibility/wiper

10 reports
“"The main infotainment screen completely failed and went black on my 2024 Volkswagen Tiguan, rendering the backup camera entirely inoperable. This creates a severe safety hazard and violates Federal Motor Vehicle Safety Standard (FMVSS) No. 111. The vehicle was diagnosed at Keffer VW, and the manufacturer stated the replacement parts are backordered for 4 to 5 weeks. The dealership and manufacturer refused to provide a loaner vehicle, forcing me to leave the car on the dealer lot to avoid driving an unsafe vehicle. Volkswagen is failing to provide a safe remedy within a reasonable timeframe under warranty."”
Owner complaint to NHTSAFiled Oct 9, 2026Electrical system, Visibility/wiperODI 11770101

Lane departure

7 reports
“While you driving an annoying beep comes on with the message ‘Lane assist is not available’ The beep comes on then off for several times during the ride..it’s very disturbing and annoying for me and for my passengers..My vehicle which has 30000 miles is being used for Hire I consider this issue as a safety one and that the manufacturer has to take some action to solve the problem Thank you for your cooperation and looking forward to hearing from you soon Best regards”
Owner complaint to NHTSAFiled Jun 6, 2026Lane departureODI 11742421

Forward collision avoidance

6 reports1 fire
“On multiple occasions, while actively steering, I have gotten a warning on the dash to take over steering. Within seconds, the car brakes hard. I am typically in interstate traffic when this occurs.This happens when using cruise control. Speed does not matter as it has happened at 40 mph, 70 mph, and in between these two.”
Owner complaint to NHTSAFiled Sep 30, 2026Steering, Electrical system, Forward collision avoidanceODI 11767954
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.