Problems · NHTSA complaints

2011 Volvo C-Class problems

Owners filed 28 complaints about the 2011 Volvo C-Class with NHTSA between Oct 2010 and Oct 2026. The most-cited component is structure (8).

Complaints
28
Filed with NHTSA
Crashes
3
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
2
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Structure8
  2. Visibility/wiper7
  3. Electrical system5
  4. Air bags4
  5. Engine3
  6. Tires3
  7. Steering2
  8. Suspension2
  9. Latches/locks/linkages1
  10. Power train1
  11. Service brakes1
  12. Electronic stability control (esc)1
  13. Wheels1
  14. Other / unknown5

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 29, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20101
20110
20121
20130
20141
20153
20162
20173
20181
20190
20207
20212
20220
20235
20240
20251
20261

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Structure

8 reports
“The passenger door unlatches after hitting mild bumps in the road. The door does not fully open due to the secondary safety latch but it still represents a dangerous condition especially if a person is sitting in the passenger seat.”
Owner complaint to NHTSAFiled Feb 3, 2023StructureODI 11505427

Visibility/wiper

7 reports
“The top of the windshield no longer adheres to the body of the vehicle. My searches of the internet have found multiple instances of the Volvos where the top part of the windshield is no longer attached to the vehicle. Here is a link to the Auto Glass Safety Council describes the issue (https://agsc.org/volvo-glass-bonding-issue/). Volvo Car USA LLC recently issued a statement that all windshield replacements on Volvo vehicles must be performed “according to Volvo standards at an authorized facility, using only Volvo Genuine Windshields and adhesives.” Their reasoning for this statement is, “The Volvo windshield is an integral part of our vehicles. Not only does it provide an undistorted view, it serves as a critical structure component on the vehicle." Since Volvo is claiming there is a safety component to the windshield and only Volvo can fix it, they should recall and repair all vehicles with this known issue.”
Owner complaint to NHTSAFiled Jun 10, 2023Visibility/wiperODI 11526361

Electrical system

5 reports1 crash
“On XXX, my son was driving a 2011 Volvo C70 T5 convertible involved in a fatal crash on XXX in [XXX]. The crash involved substantial passenger-side damage and rollover. The rollover protection bars deployed, but the driver's frontal airbag did not deploy. Post-crash photographs show damage and tearing to deployed passenger-side airbags. I am reporting a suspected airbag/restraint-system malfunction and possible inadequate warning. I had not observed an airbag warning light before the crash. Whether a fault existed before impact, whether it should have triggered a warning, and which airbags should have deployed remain UNKNOWN. The vehicle and supplemental restraint system module were inspected on XXX. Volvo subsequently obtained the module and downloaded data using proprietary Merkur software. I have received crash reports, fault-memory information, and spreadsheets, but have not received the original native download file needed for independent analysis. The module was returned to me in XXX and is available for inspection. The precise cause of the suspected malfunction has not been independently confirmed. I request NHTSA review of airbag deployment, sensor and…”
Owner complaint to NHTSAFiled Oct 9, 2026Electrical system, Air bags, Unknown or otherCrash reportedODI 11770021

Air bags

4 reports3 crashes
“The contact owns a 2011 Volvo C70. The contact stated that while her son was driving at an unknown rate of speed on the highway, he veered off the road, hit a road sign, and crashed into a bridge wall. The contact's son was pronounced dead on the scene. A police report was filed which documented that only the passenger side air bag had deployed upon impact. The contact's son passed away as a result of hitting his head on both the driver side door and the steering wheel. The road sign was also damaged as a result of the accident. The vehicle was towed to an independent tow yard after the accident. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the independent mechanic. The failure mileage was unknown.”
Owner complaint to NHTSAFiled Oct 13, 2023Air bagsCrash reportedODI 11549739

Engine

3 reports
“TL* THE CONTACT OWNS A 2011 VOLVO C70. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND THE OIL INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES BETWEEN FEBRUARY OF 2011 AND SEPTEMBER OF 2018. DURING THE FIRST FAILURE, THE THROTTLE BODY AND INTAKE MANIFOLD FAILED AND THE FAILURE RECURRED IN SEPTEMBER OF 2014. DYER & DYER VOLVO CARS (5260 PEACHTREE BLVD, CHAMBLEE, GEORGIA 30341, (770) 452-0077) STATED THAT THE VEHICLE WAS UNDER WARRANTY AND PROVIDED A [RDAR] UPGRADE. IN JUNE OF 2016, THE VEHICLE STALLED WHILE DRIVING 50 MPH. NORTH POINT VOLVO (1570 MANSELL RD, ALPHARETTA, GEORGIA 30009, (678) 365-0644) REPLACED THE CENTRAL ELECTRIC MODULE. IN OCTOBER OF 2017, THE CONTACT STATED THAT THE ELECTRONIC CONTROL MODULE WAS REPLACED BY NORTH POINT VOLVO; HOWEVER, THE FAILURE RECURRED IN APRIL OF 2018. THE VEHICLE WAS TOWED TO VOLVO OF COLUMBUS (1661 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 322-9927) AND THE BATTERY WAS REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START WHEN PROMPTED IN SEPTEMBER OF 2018 AND THE SENSOR CABLE (RPM TRANSMISSION CABLE) WAS REPLACED BY NORTH POINT VOLVO. THE MANUFACTURER…”
Owner complaint to NHTSAFiled Oct 9, 2018Power train, Electrical system, EngineODI 11139197

Tires

3 reports
“TIRES WERE SHAKY WHEN I BOUGHT A BRAND NEW C30 VOLVO. ASKED DEALER TO FIX-SALES MANAGER SAID NOTHING WAS WRONG (FT. MEYERS, FL VOLVO). AND HE WOULD TELL VOLVO I WAS CRAZY. TIRES WERE DESTROYED AT 10,000. WENT TO DIFFERENT VOLVO DEALER IN SARASOTA AND ST. PETE-NOTHING IS WRONG. DEALER REPLACED TIRES AT 10,000. CAR STILL SHAKING. NOW I AM ON MY 3RD SET OF TIRES AT 50,000. SOMETHING IS VERY WRONG WITH THIS CAR-DO NOT BUY ONE VOLVO WILL NOT FIX. *TR”
Owner complaint to NHTSAFiled Dec 28, 2014Steering, Suspension, Tires, WheelsODI 10668544
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 29, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.