Problems · NHTSA complaints
2024 Volvo S60 B5 problems
Owners filed 22 complaints about the 2024 Volvo S60 B5 with NHTSA between Sep 2023 and Oct 2026. The most-cited component is electrical system (6).
Complaints
22
Filed with NHTSA
Crashes
5
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system6
- Forward collision avoidance5
- Service brakes4
- Back over prevention3
- Steering3
- Vehicle speed control2
- Engine1
- Visibility1
- Service brakes, hydraulic1
- Fuel/propulsion system1
- Air bags1
- Fuel system, gasoline1
- Other / unknown6
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
2
5
8
7
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2023 | 2 |
| 2024 | 5 |
| 2025 | 8 |
| 2026 | 7 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
6 reports
“Electrical, Parking Collision Warning, and Rear Cross Traffic Warning. Electrical is the root cause........the entire audio subsystem drops after the AAOS 5.1.17 update. It’s not just the rear cross traffic and parking collision warnings: ALL audio goes, including media, chimes, reverse proximity tones, and even the turn-signal/blinker sound. The rear camera still shows an image, so it’s not obvious the audible alerts are gone, which is what makes it dangerous. Rebooting the head unit fixes it temporarily, then it comes back.”
Forward collision avoidance
5 reports2 crashes
“The contact owns a 2024 Volvo S60. The contact stated that while attempting to park the vehicle in the garage, the vehicle rolled forward after releasing the accelerator pedal and the vehicle crashed into the garage door before the brake pedal was depressed. The Forward Collision Avoidance system failed to stop the vehicle. A panel on the garage door was damaged. The manufacturer was notified of the failure but offered no assistance. The vehicle was taken to a dealer but was not diagnosed or repaired. The failure mileage was 15,000.”
Service brakes
4 reports2 crashes
“The contact owns a 2024 Volvo S60. The contact stated that while pulling into a handicap parking spot in the parking spot located in front of Barnes and Noble, on 12/16/2025 around 6:40 P.M., the vehicle experienced uncommanded /unattended acceleration, and the brakes failed when depressed and pressed against the floorboard. and crashed into the cement barrier, which slowed it, and then the vehicle stopped. There were no warning lights illuminated. The vehicle was able to drive away from the crash. The vehicle was towed to a local dealer. The contact had pre-existing spinal injuries and five cervical surgeries. It was undetermined if he was injured during the failure, but he will be seeking medical attention. There was no reported fire, airbag deployment, or police report filed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle had recently been serviced. The contact mentioned he was not made aware of a possible issue with the vehicle during the purchase. The contact had linked the failure to NHTSA Campaign Number 25V392000 (Service Brakes, Hydraulic, Service Brakes). The contact hired an engineer who inspected the vehicle,…”
Back over prevention
3 reports1 crash
“The contact owns a 2024 Volvo S60. The contact stated that while reversing, the rear-view camera was inoperable. The contact stated that the failure recurred while reversing on one occasion, causing another vehicle that was also reversing to crash into the rear driver's side of the vehicle, near the fuel door. A Police report was filed. The contact stated that the vehicle was taken to the dealer, where a software update was performed in March 2025 and January 2026; however, the failure persisted. The vehicle was taken back to the dealer, where it remained for three days, but the contact was informed that no further software updates or camera replacement would be performed. The contact associated the failure with NHTSA Campaign Number: 25V908000 (Back Over Prevention); however, the VIN was not included in the recall. The failure mileage was 7,798.”
Steering
3 reports
“I am submitting a formal vehicle safety complaint regarding a sudden and complete system failure in my Volvo S60 2023, which occurred in March 2026 in [XXX] . While traveling on [XXX] at highway speed, the vehicle abruptly and without warning lost all electrical power. The dashboard went completely blank, and all electronic systems ceased functioning. Critically, the steering became unresponsive/locked at the same time, creating an immediate and severe safety hazard. I was fortunate to avoid a collision, but the incident had clear potential for catastrophic consequences. The vehicle was inspected by an authorized Volvo dealership; however, I was informed that the issue could not be duplicated and no repairs were performed. As a result, the root cause of this failure remains unknown, and the safety risk persists. Key details: Mileage at time of incident: Approximately 40,000 miles Location: [XXX] Date: March 2026 Conditions: Normal highway driving, no prior warning indicators I am reporting this incident because: It involves a complete loss of vehicle control systems; It presents a significant risk of serious injury or death; It may indicate a broader defect…”
Vehicle speed control
2 reports1 crash
“See attached document for complaint.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.