Problems · NHTSA complaints
2025 Volvo XC40 B5 problems
Owners filed 11 complaints about the 2025 Volvo XC40 B5 with NHTSA between Aug 2025 and Jul 2026. The most-cited component is engine (3).
Complaints
11
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Engine3
- Back over prevention3
- Electrical system3
- Forward collision avoidance2
- Fuel/propulsion system1
- Steering1
- Vehicle speed control1
- Other / unknown4
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 13, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
2
9
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2025 | 2 |
| 2026 | 9 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Engine
3 reports
“I live in [XXX], where summer temperatures are extremely high. This week, afternoon temperatures have been reaching nearly 100°F (38°C). My vehicle is a mild-hybrid Volvo XC40, and there is no option to permanently disable the automatic start-stop function (or at least every time I start the car). This week, while driving home from work at around 4:00 PM, I stopped at a traffic light and the engine shut off automatically. As a result, the air conditioning immediately reduced its cooling performance, making the cabin noticeably less comfortable in the extreme heat. I instinctively pressed the accelerator to turn the engine back on and I nearly collided with the vehicle in front of me. In my opinion, this creates a genuine safety concern. Volvo should provide drivers with the ability to disable the automatic start-stop feature through a software setting. While the system is intended to reduce emissions and improve fuel economy, drivers should be able to decide when those benefits are appropriate and when safety, comfort, or local driving conditions make continuous engine operation the better choice. A permanent on/off setting would allow owners to use the feature…”
Back over prevention
3 reports1 crash
“I was pulling out of a parking space, and the car opposite me in the next row was pulling out at the same time. We backed into each other, damaging both cars. The ADAS failed to activate the rear camera, automatic emergency braking, parking collision warning, and rear cross traffic warning. There were no injuries, so we didn't call the police; we exchanged insurance info. The other driver was also driving a Volvo, and the ADAS also failed in his car. The first thing we said to each other was, "What happened to all the Volvo safety alerts!" I called Volvo to report the incident, and we set up an appointment for an inspection. A few days later, the ADAS failed again when I was backing out of a space. A car drove behind my car as I was backing out and my car banged into the side of the other car. I could not believe that every warning system failed again and I reported it to Volvo. They conducted the inspection and reported no issues with the car. I requested a copy of the inspection, and they said they can't send it since it's proprietary information. I disputed that argument since it is my car and my safety at risk. The same day, I was notified of the urgent…”
Electrical system
3 reports
“Despite multiple repair attempts by Volvo Cars Sugar Land — including software reloads, module reprogramming, and the completion of Recall R10333 — the vehicle continues to experience failures that directly compromise my safety and the safety of my wife. I no longer feel safe operating this vehicle. My XC40 has undergone five documented repair visits, including: • Electrical system failures • Infotainment instability • Parking sensor and camera malfunctions • Multiple software reloads and module reprogramming • Recall R10333 “Total Upgrade” On March 11th, while driving at approximately 60 mph on the highway, the IHU screen froze, went completely black, and all audible safety indicators inside the cabin were lost, including: • Turn signal click • Hazard flasher sound • Parking sensor tones • Multimedia audio This condition lasted for nearly 10 minutes, during which I had no ability to safely signal lane changes or rely on audible warnings. I was forced to continue driving until I could safely pull over. After parking, shutting the vehicle off, and waiting several minutes, the IHU restored itself. This incident occurred five days after the most recent repair…”
Forward collision avoidance
2 reports1 crash
Fuel/propulsion system
1 report
“Mild hybrid vehicle that was purchased 4/20/2026. Volvo service states incident on 06/10/2026 was caused by vehicle running overnight in enclosed garage. Volvo also states that cause was due to item inserted into drivers seatbelt buckle. No warnings posted regarding this would cause the vehicle to turn on once car was parked and driver door shut and run continuously throughout the night in an enclosed garage. Volvo claims every time the driver door is opened, it shuts the engine off. This is not true! And this situation proves that. Vehicle still currently at dealers to be repaired so unsure if components are available for inspection. Components damaged are: Midvoltage battery, midvoltage Converter module, starter generator module, 12v battery. The vehicle became extremely hot and would have caught on fire had our smoke/co detector not gone off. CO was detected in house and garage. Volvo refusing to take any accountability for this situation and refusing to provide me the documentation for the findings of my vehicle.”
Steering
1 report
“The car starts vibrations on at 70 mph through 80 mph. I have brought it to the dealer who stated they felt it and declared that it is normal for severe vibrations to occur at only these speeds. Volvo refused to acknowledge or treat the issue. This issue has been reported and Volvo issued a Technical Journal 36752.2.0 which directs the technicians to acknowledge the vibrations but will provide no solution. This is a safety issue if your car vibrates at highway speed. How has Volvo been allowed to sell these cars without warnings?”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 13, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.