Problems · NHTSA complaints
2024 Volvo XC60 B5 problems
Owners filed 25 complaints about the 2024 Volvo XC60 B5 with NHTSA between Nov 2023 and Oct 2026. The most-cited component is electrical system (7).
Complaints
25
Filed with NHTSA
Crashes
4
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system7
- Tires4
- Back over prevention4
- Forward collision avoidance3
- Service brakes3
- Lane departure2
- Seat belts2
- Fuel/propulsion system2
- Engine2
- Vehicle speed control1
- Visibility/wiper1
- Power train1
- Other / unknown3
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
4
6
14
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2023 | 1 |
| 2024 | 4 |
| 2025 | 6 |
| 2026 | 14 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
7 reports1 crash
“Vehicle is repeatedly losing functionality of features controlled by what is referred to as the infotainment system, included lane departure warning, sound associated with turn signals, sound associated with GPS, use of hands-free calling system, etc. Upon reset, functionality resumes but the reset takes a few minutes and must be performed again and again as the issue is recurring. The main problem is that you don't know the functionality is temporarily down until something causes you to notice (IE no steering wheel vibration when departing a lane without turn signal, no alerts on backup camera - objects are visible but off-screen objects don't trigger a warning like they typically do, etc) so you don't expect anything to be wrong when it is. I marked that this incident occured today - which it did, coincidentally on the way to a service appointment about this issue specifically, but it has been happening with increasing frequency over the last couple of months.”
Tires
4 reports
“Chunking of both front tires at 22k miles. I had the tires replaced. The first tire, about a month ago, I noticed chunking on the passenger-side front and had it replaced. This week I noticed chunking on the driver's-side tire, identical to the chunking on the passenger side. Also had it replaced.”
Back over prevention
4 reports1 crash
“After software updates required by recall no XXX rear camera continues to not appear when shifted into reverse The is vin [XXX] vo XC60”
Forward collision avoidance
3 reports1 crash
“Collision avoidance system has activated nearly causing a collision with an oncoming vehicle three times. On narrow rural roads it is often necessary to steer quickly to the right when an oncoming vehicle approaches out of its lane. The car activates lane-keeping and steers to left toward approaching vehicle. If there is a bush or tall grass near roadway it also suddenly brakes as well as steers into traffic. This action nearly caused a collision today. Sensors are clean, windows clean, and no bright sunlight. All drivers aids are turned off. Each time message "Collision avoidance system activated" appeared on dash. Dealer found no problems x2.”
Service brakes
3 reports1 crash
“My car is a 2024 Volvo XC60 PHEV. I was exiting a parking garage on the evening of April 24, 2026, going very slowly as I tried to get into a line of cars, when the brakes suddenly lost pressure. The brake pedal did nothing; I had no control over the car, which lurched forward, hitting the car in front of me. Then my car did the same thing again, and hit the next car again. I strongly suspect mechanical failure, namely that the transition from regenerative to friction braking failed. Exactly the same thing happened with the first XC60 PHEV that I had. In the summer of 2023, that acted as above on two different occasions. I turned that car into the dealer and in its place got the 2024.”
Lane departure
2 reports
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.