Problems · NHTSA complaints

2024 Volvo XC60 B5 problems

Owners filed 25 complaints about the 2024 Volvo XC60 B5 with NHTSA between Nov 2023 and Oct 2026. The most-cited component is electrical system (7).

Complaints
25
Filed with NHTSA
Crashes
4
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system7
  2. Tires4
  3. Back over prevention4
  4. Forward collision avoidance3
  5. Service brakes3
  6. Lane departure2
  7. Seat belts2
  8. Fuel/propulsion system2
  9. Engine2
  10. Vehicle speed control1
  11. Visibility/wiper1
  12. Power train1
  13. Other / unknown3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20231
20244
20256
202614

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

7 reports1 crash
“Vehicle is repeatedly losing functionality of features controlled by what is referred to as the infotainment system, included lane departure warning, sound associated with turn signals, sound associated with GPS, use of hands-free calling system, etc. Upon reset, functionality resumes but the reset takes a few minutes and must be performed again and again as the issue is recurring. The main problem is that you don't know the functionality is temporarily down until something causes you to notice (IE no steering wheel vibration when departing a lane without turn signal, no alerts on backup camera - objects are visible but off-screen objects don't trigger a warning like they typically do, etc) so you don't expect anything to be wrong when it is. I marked that this incident occured today - which it did, coincidentally on the way to a service appointment about this issue specifically, but it has been happening with increasing frequency over the last couple of months.”
Owner complaint to NHTSAFiled Aug 10, 2026Electrical system, Lane departureODI 11755919

Tires

4 reports
“Chunking of both front tires at 22k miles. I had the tires replaced. The first tire, about a month ago, I noticed chunking on the passenger-side front and had it replaced. This week I noticed chunking on the driver's-side tire, identical to the chunking on the passenger side. Also had it replaced.”
Owner complaint to NHTSAFiled Oct 30, 2026TiresODI 11774594

Back over prevention

4 reports1 crash
“After software updates required by recall no XXX rear camera continues to not appear when shifted into reverse The is vin [XXX] vo XC60”
Owner complaint to NHTSAFiled May 4, 2026Back over preventionODI 11735587

Forward collision avoidance

3 reports1 crash
“Collision avoidance system has activated nearly causing a collision with an oncoming vehicle three times. On narrow rural roads it is often necessary to steer quickly to the right when an oncoming vehicle approaches out of its lane. The car activates lane-keeping and steers to left toward approaching vehicle. If there is a bush or tall grass near roadway it also suddenly brakes as well as steers into traffic. This action nearly caused a collision today. Sensors are clean, windows clean, and no bright sunlight. All drivers aids are turned off. Each time message "Collision avoidance system activated" appeared on dash. Dealer found no problems x2.”
Owner complaint to NHTSAFiled Oct 12, 2026Lane departure, Forward collision avoidanceODI 11770669

Service brakes

3 reports1 crash
“My car is a 2024 Volvo XC60 PHEV. I was exiting a parking garage on the evening of April 24, 2026, going very slowly as I tried to get into a line of cars, when the brakes suddenly lost pressure. The brake pedal did nothing; I had no control over the car, which lurched forward, hitting the car in front of me. Then my car did the same thing again, and hit the next car again. I strongly suspect mechanical failure, namely that the transition from regenerative to friction braking failed. Exactly the same thing happened with the first XC60 PHEV that I had. In the summer of 2023, that acted as above on two different occasions. I turned that car into the dealer and in its place got the 2024.”
Owner complaint to NHTSAFiled Apr 27, 2026Service brakesCrash reportedODI 11733936

Lane departure

2 reports
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.