2018 Alfa Romeo StelvioRecalls, problems, MPG & safety

“I am reporting an authorized manufacturer franchise dealer for actively refusing to remedy a federal safety recall and unlawfully withholding my vehicle. My vehicle is a 2019 Alfa Romeo Stelvio (VIN: [Insert VIN]), which is subject to the active Fuel Pump Safety Recall (NHTSA Campaign 25V586000 / Manufacturer Recall Code 93C). The vehicle has been physically located at Southern Alfa Romeo of Norfolk ([XXX]) for approximately 18 months. The dealership service management has explicitly stated that they will not perform the mandatory safety recall remedy, nor will they release my vehicle to a flatbed towing company, until an unrelated $5,000 civil dispute involving a loaner car is paid out of pocket. By conditioning a federal safety mandate and the physical custody of my vehicle on a separate civil debt, this dealership is violating the National Traffic and Motor Vehicle Safety Act (49 U.S.C. Chapter 301). The 1.5-year delay also completely violates the federal requirement to provide a safety remedy within a reasonable timeframe. I request federal intervention to force compliance.”

“The contact owns a 2018 Alfa Romeo Stelvio. The contact received notification of NHTSA Campaign Number: 25V586000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that while driving 45 MPH and merging onto the highway, the vehicle entered Low Power Mode, forcing the contact to pull over to the side of the road. The contact then drove to the residence, where the vehicle was turned off and restarted, and the messages "Service Engine" and "Service Throttle Control" were displayed. The vehicle was taken to the dealer, where the fuel system was bled. The dealer later informed the contact that the high-pressure fuel pump had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the high-pressure fuel pump and the fuel delivery module (FDM) were replaced in July 2025. The contact related the failure to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 62,000.”

“The contact owns a 2018 Alfa Romeo Stelvio. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts) and 25V586000 (Fuel System, Gasoline). However, the closest authorized dealer was approximately 55 miles away and was an 1 hour and 15 minutes of driving. The dealer was contacted. The manufacturer was contacted and made aware of the issue.”