NHTSA lists 2 safety recalls and 4 owner complaints for the 2020 Audi E-Tron Sportback. Most complaints involve electrical system (3) and structure (1). The EPA rates it 77 mpg combined, and NHTSA gives it 5 stars overall.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2023 Audi E-Tron Quattro, 2020-2023 Audi E-Tron Sportback, 2024 Q8 E-Tron, Q8 Sportback E-Tron, SQ8 E-Tron, and SQ8 Sportback E-Tron vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
“Car was serviced for recall work and returned next day with con box failure which controls SOS feature on car. The Con box failures can be caused from battery voltage events and software resets . The car had approximately 38k miles on it at the time of service . The dealer and Audi would not accept any responsibility for the failure of the con box. This feature also controls the phone app and last connected the next day after the service . I tried to contact Audi for a goodwill service request and they denied it. THe SOS is afederal mandated system that no longer works now and cost of repair is $2000 .”
“Sunroof leaked. Not directly safety, but can be as water was getting on interior electronics. Dealer referenced TSB 2056944/10 and warranty extension U63 Sunroof WrtyExt 7yr/80k, but noted that we were not included in the warranty extension.”
“Audi etron sportback lost power while driving on a busy roadway at 60mph. Car lost about 10-15 mph speed within seconds due to the vehicle weight. By the time the "drive system malfunction" and "electical system malfunction " warning lights came on I realized I could not accelerate, and and coasted to a stop on the shoulder over maybe 15 20 seconds.Was able to break and steer. After several restarts, drove some again, but same warning came on unable to drive requiring tow. 7 weeks at this point at Audi dealer service, no fix or diagnosis. The issue has been redemonstrated at dealership. Told it was "fixed", picked up car, and 4 miles from dealer car shut down again /lost power at 45mph on a major road, and back to dealership. Apparently many similar reports of loss of power randomly with this error. Very luck to not have had a crash, injury, or loss of life either time. Obviously an issue to not be able to accelerate and randomly lose power and this if not already will lead to deaths especially at high rates of speed, congested roads, up hills or mountains, train tracks, when passing or merging, etc. No error code, so possibly other crashes were a result of…”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| e-tron Sportback Auto (A1) · All-Wheel Drive | 76 | 78 | 77 | $1,000 | — |
| Item | Miles | Time | Note |
|---|---|---|---|
| Tire rotation | 6,000–8,000 mi | 6–12 months | EVs wear tires faster (weight, torque) |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–4 years | Regen braking spares the pads, not the fluid |
| Battery coolant | Per manual | Per manual | Intervals vary widely by maker |
| 12V battery | — | 3–5 years |
2 safety recalls as of Oct 28, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 4 complaints with NHTSA. The most-cited components are electrical system (3), structure (1), fuel/propulsion system (1). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2020 Audi E-Tron Sportback at 77 mpg combined, depending on engine and drivetrain (1 version rated).
NHTSA's New Car Assessment Program gives the 2020 Audi E-Tron Sportback 5 out of 5 stars overall.