NHTSA lists 5 safety recalls and 542 owner complaints for the 2020 Hyundai Palisade. Most complaints involve engine (134) and visibility/wiper (115). The EPA rates it 21–22 mpg combined, and NHTSA gives it 5 stars overall.
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
“• Noticed a rattle sound when taking off and when the car was preparing to stop; All timely maintenance were done at Headquarter Hyundai in [XXX]. Oil change was done by Tires Plus ([XXX]) end of XXX as the car was just over 100k miles, so no warranty. • XXX, notice the rattle sound and notice the engine tremble when stopping. Returned to Tire Plus for diagnostic. XXX - TECH NOTED NO OIL ON DIPSTICK UPON ARRIVAL. CUSTOMER ADVISED TO DO OIL CHANGES MORE FREQUENTLY AT 3,000 MILE INTERVALS; NO VISIBLE OIL LEAKS AT THIS TIME - INTERNAL ENGINE OIL CONSUMPTION. POTENTIAL PISTON RING OR ENGINE BEARING ISSUE CAUSING OIL CONSUMPTION. COMPUTERIZED ENGINE ANALYSIS. • My safety was at risk when the oil notification failed to occur, when the check engine notification failed to occur. These failures could have resulted in a complete shut down of the engine resulting in an immediate collision as I travel on the interstate daily for work.”
“AC FAILIRE IM SUMMER, just outside warranty but tsb issued. Holler Hyundai Service wants to charge me $350 diagnostic fee to take a look and diagnose. Extreme heat while having to use vehicle to go to work, run errands and transport children. No alternate vehicle is available and dealership is unreasonable to work with. Due to high humidity in Florida windows fog and hard to defog, visibility is impaired suddenly while driving”
“There is pre-mature failure of the rear shocks/struts. Vehicle is a 2020 Hyundai Palisade Limited with 70,000 miles on it. Normal wear and tear with no excessive use and never towed anything. Hyundai dealerships are backed up for service appointments. I was finally able to get in for an appointment, and they confirmed pre-mature shocks/struts failure but parts are on back order. The dealership states the vehicle is "safe to drive" but I am concerned. We are a family of [XXX] and are worried about a bad outcome with all the extra bounce in the car on [XXX].”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Palisade FWD Auto (S8), 6 cyl, 3.8 L · Front-Wheel Drive | 19 | 26 | 22 | $2,850 | 406 |
| Palisade AWD Auto (S8), 6 cyl, 3.8 L · All-Wheel Drive | 19 | 24 | 21 | $2,950 | 426 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
5 safety recalls as of Nov 6, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 542 complaints with NHTSA. The most-cited components are engine (134), visibility/wiper (115), suspension (61). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2020 Hyundai Palisade at 21–22 mpg combined, depending on engine and drivetrain (2 versions rated).
NHTSA's New Car Assessment Program gives the 2020 Hyundai Palisade 5 out of 5 stars overall.