Problems · NHTSA complaints

2009 Audi Q7 problems

Owners filed 21 complaints about the 2009 Audi Q7 with NHTSA between Nov 2010 and Aug 2021. The most-cited component is fuel/propulsion system (7).

Complaints
21
Filed with NHTSA
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Fuel/propulsion system7
  2. Engine3
  3. Visibility/wiper3
  4. Electrical system3
  5. Power train2
  6. Structure2
  7. Air bags2
  8. Vehicle speed control2
  9. Fuel system, diesel2
  10. Seats1
  11. Visibility1
  12. Engine and engine cooling1
  13. Service brakes, air1
  14. Service brakes, hydraulic1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20101
20111
20121
20131
20141
20153
20161
20173
20180
20194
20203
20212

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Fuel/propulsion system

7 reports
“I purchased this vehicle used on 7/14/21 from Audi of Des Moines. Not even 3 days after purchasing, the rear view mirror fell down, the back of the front driver and passenger seats came off, the car had been hail damaged at the dealership but they didn't inspect the entire car so I have to replace the windshield and front license plate plastic grill attachment. However, my biggest concern is the smell of Gasoline after I drive the vehicle, every time. There is a strong odor of gasoline near both rear doors/wheels that can be smelled after stepping out of the vehicle and the engine has been lagging. I have filled the gas tank 3 times and each time used premium gasoline. I can't get any information as to whether or not my specific vehicle has had the 2 fuel recalls checked and/or serviced. I am beyond frustrated and feel like I was sold a lemon. Of course the dealership will not help me because they sold it as is no return policy. Mind you that stated that all they did to it was wash it and clean the inside prior to selling it to me and did not do any kind of thorough inspection.”
Owner complaint to NHTSAFiled Aug 3, 2021Seats, Fuel/propulsion systemODI 11427606

Engine

3 reports1 fire
“I was driving my 2009 Audi Q7 last June 27,2021 at 5 pm in interstate 5N my speed is 70mph when i heard a beep sound , Air bag and Hood light on flashes in the dash board and i decided to pull over on the shoulder lane when my wife noticed that smoke coming out in front of the engine, i stopped the engine but i can`t pull the key and my set belt locked to where i can`t release it , my wife help me to get out from the set belt and she managed gave forced to her door just to open it , I was able to reached the lever to open the hood where smoke & fire coming out from the engine , I`m trying to control the fire but fire spread out rapidly inside the car and less than a minute fire covered the entire body of Audi Q7. I can send the pictures if needed or upon request...”
Owner complaint to NHTSAFiled Jul 12, 2021EngineFire reportedODI 11424332

Visibility/wiper

3 reports
“WHILE DRIVING IN MODERATE RAIN WITH THE WINDSHIELD WIPERS ON, THE PASSENGER SIDE WINDSHIELD WIPER FLEW OFF. I ORDERED A NEW PASSENGER SIDE WINDSHIELD WIPER AND IT WORKED FOR A MONTH. THEN THE PASSENGER SIDE WIPER FROZE DURING USE, CAUSING THE DRIVER SIDE WIPER TO HIT IT.”
Owner complaint to NHTSAFiled Nov 15, 2020Visibility/wiperODI 11374785

Electrical system

3 reports
“CAR BOSE AMPLIFIER RECEIVES WATER FROM PANORAMA ROOF DAMAGING THE ENTIRE PINS SYSTEM, GPS AND BLUETOOTH SYSTEM.”
Owner complaint to NHTSAFiled Mar 17, 2020Electrical systemODI 11318520

Power train

2 reports
“I HAVE A 2009 AUDI Q7 DIESEL BOUGHT FROM DEALERSHIP MARCH 2019 AFTER IT HAD BEEN SOLD TO THE PUBLIC ONCE AUDI DID EMISSIONS RECALLS , AFTER I BOUGHT THIS VEHICLE HAD ISSUES WITH IT 10 DAYS AFTER I BOUGHT IT I TOOK IT BACK DEALERSHIP WANTS TO HAVE NOTHING TO DO WITH HELPING ME EVEN THOUGH IT STILL HAS AN EXTENDED WARRANTY FOR 4 YEARS MORE FROM THE MANUFACTURER, I HAVE A FLASHING GLOWPLUG AND LIMP MODE VEHICLE THAT WHEN DRIVING IT AND GLOW PLUG GOES ON WHILE I AM ON THE ROAD VEHICLE SLOWS DOWN FROM GOING 65MPH TO APPROXIMATELY UNDER 15MPH IN JUST SECONDS ENGINE LOSES POWER AND ITS A SAFETY HAZARD WHILE ON THE FREEWAY . AUDI DEALER CLAIMS I HAVE FUEL CONTAMINATION BUT WHEN ASKED TO PROVE TO ME THIS THROUGH FUEL BEING SENT TO THE LAB THEY HAVE NO SUCH LAB RESULTS . THEY JUST CLAIM I HAD THIS IN ORDER NOT TO HONOR MY WARRANTY WHICH IS VERY FISHY SINCE I BOUGHT VEHICLE ONCE THEY SOLD IT OUT TO THE PUBLIC AFTER RECALL HAD BEEN SUPPOSIVELY FIXED FOR EMISSIONS. I HAD FUEL PUMPS REPLACED FUEL PRESSURE REGULATORS AND INJECTORS AS WELL ALL PAID OUT OF POCKET VEHICLE STILL STATES CODE POO88 AND CODE P0087 CHANGED FUEL FILTER ALSO AND NOW CATALYC CONVERTER CODE IS ON ALSO I…”
Owner complaint to NHTSAFiled Nov 13, 2019Power train, Engine, Fuel/propulsion systemODI 11279902

Structure

2 reports
“SUNROOF DRAIN LINE CONNECTOR, WATER LEAK ON TOP OF THE RADIO BOSE AMPLIER”
Owner complaint to NHTSAFiled Sep 27, 2019Electrical system, StructureODI 11258472
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.